Address: | 3339 Main St, Frisco, TX 75034, USA |
Phone: | +1 469-269-2244 |
Site: | advantagestorage.net |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
A
Anonymous User
Absolutely horrid place!!!! The mgmt is terrible, their gates never work and consistently lock. Several times the gates have locked with no way to get your vehicle out of their facility. The mgr has yelled and screamed at customers for trying to open the gate manually with crank system. They manager, who lives on the property conveniently erased the emergency contact number so there is no way to contact anyone for help. We literally had to call the Police and FDP to come get us out. After continued assurances this would never happen again, it continues to occur. Their doors on the units do not open correctly, do not stay open (you have to prop up) and the climate control is an absolute joke. Youd have better luck just placing your items in the back of Kroger... at least you could get to them when you want!
A
Anonymous User
They are very stingy! I dont even rent there, but I needed several moving supplies, so I stopped by and bought about $30 of various items. About 30 min. later, I realized that one of the covers I bought couldnt be used because my chair is leather and needs to breath, so the plastic cover I bought was useless. I brought it back right away, unopened and with my receipt. The manager said it was against their policy to return items and wouldnt budge (even thought it doesnt say that on the receipt). It was a $3.39 item! I couldnt believe it and hope that this tells you the character of the people you might do business with should you choose them. Im very glad I didnt choose them for my storage needs. And I wont be buying any packing supplies there again.
MI
Michael Irizarry
The storage was excellent and the price was great for the area and the climate control. John Crane customer service and approach is excellent. Never had any problems and when needed assistance he would always was available or had the right answer. Recommend it to anyone. I moved out because purchase a new home and did not need the facilities anymore. M. Irizarry
FR
Frank Gates
It was a new experience renting storage units from somebody that didnt think they were doing you a favor by renting to you. Bridgette and Jessica did an excellent job at getting me set up with the units I needed. The people are friendly and the facility is the cleanest you will find anywhere,
JE
Jenna M
I would definitely recommend this place to anyone!!! If you ever need help or have any questions John Crane is the one to talk too!!! He has gone above and beyond his duties to help me and many others!!!!
DO
Don Behunin
These guys were amazing. John took great care of us in the time we had our storage units there. We highly recommend them, youll be very happy.
JO
John V
Just signed up for a 10X10 unit last week. Bridgette was very courteous and very helpful. So far everything has been as promised.
KA
Karl Czyz
Pricing is hit or miss. You have to find one of their revolving promotions to get a good deal on a unit. Clean and secure facility.
JU
Julie R
Incredibly friendly and helpful! Clean, secure, and very convenient location. The staff goes above and beyond to be helpful!
RO
Roxie Murillo
Bridgette was AWESOME!!! Made my experience really fast and easy!!! I will definitely recommend this place!!!
JA
Jackie Bese
Good prices and lots of great options on sizes of unit. Secure entry in and out.
BR
Brian Vedder
Rates climate control clean.