Midlothian Self Storage
| Address: | 200 E Ridgeway Dr, Midlothian, TX 76065, USA |
| Phone: | +1 972-723-7879 |
| Site: | midlothianselfstorage.com |
| Rating: | 4 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–3PM Closed |
Location
Photos 12
Reviews 10
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David Sandlin
DO NOT STORE YOUR THINGS AT THIS LOCATION!!! I had a storage unit there for 13yrs, I gave them my credit card for them run ever month, a few years ago my credit card was compromised and the bank issued a new one, I forgot for two months about the storage unit. I went there to access my unit and the gate wouldnt open I called and they informed me I havent paid. I gave them the new card and update my address and phone number at the time because the had the old ones. Fast forward to April 2016, my bank issued me a new cc with the chip, once again I forgot about the storage unit, but they where suppose to have my new address and phone number but I never received a phone call or a letter from them. I went up there yesterday and the gate wouldnt open, I realized that I hadnt update my cc, I called this morning and they informed me they sold my contents! I never received any notification from them or a phone call, come to find out they never changed the address or phone number like they where suppose too. I fully understand part of the blame is on me, but I gave them the new address and phone number and told them to call if the payment wasnt ever made, which they did not! They are suppose to call and send letters before any sale of property, they say the sent the letters to the old address and called the old number but I dont know if they did or not. They dropped the ball by not updating there records like they said they would when I was on the phone with them two years ago and now im screwed out of my family heirlooms! DO NOT USE THIS PLACE!
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Jessica Bushey
OMG!! I cant begin to describe how awesome this place is!! First of all, the customer service is out of this world. I have moved so many times and have forgotten to give them a change of address on numerous occasions. Well out of sight out of mind right? On a few of those occasions I forgot to pay my rent (amazing pricing too), so they gave me a super kind phone call. They are really friendly and amazingly polite. They actually look out for their customers. Second, their prices are super affordable and they will help you with whatever you need and not be pushy with extras or try to get you to buy something you dont need. I could go on and on but I will leave it at this: if you need a storage unit, a uhaul or moving supplies, pick Midlothian Self Storage.
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La Juan-Tis Jones
They broke the lock off my storage unit never called me or sent me a letter in the mail regarding what happen when I went to their location to replace the business I was informed that they relocated my stuff into a trailer unit the story changed three times in the mist of me trying to figure out what happened to my stuff I finally got my stuff and Im still not sure if I have it all a horrible place to store your stuff in. And I still do not have in the lock
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Lisa Shannon
I was told they would hold a unit for me then when I go up there to sign contract they have given to someone else. Then tell me because I didnt come in on July 3rd well hard too when they were closed and closed the next day I came when they were open and it had been given away. The least they could have done was called but no one called me so that is very poor business and customer service to me!!!!!
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Willie Bowers
this storage facility is by far the best. they have superb customer service. the people were friendly and made you feel very welcome. the units are very well kept and nice. and the prices were excellent. i highly recommend midlothian self storage to anyone looking for storage space!!! THEY ARE AWESOME!
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Daniel Babb
The best... Over the years theyve given me awesome and generous service. The best owners make for the best businesses, and this is one of those places.
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Nora Stonecipher
These gentlemen provide wonderful, friendly service. Theyre always there to help me out when I need it. I highly recommend them!
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joe ortega
People were very friendly, and the prices were the best that we found around midlo. Will use them again.
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Lance McMains
Very friendly and helpful, they have everything you need to move.
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Mike Kirby
Great rates, superior customer service!
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