Address: | 732 S Cedar Ridge Dr, Duncanville, TX 75137, USA |
Phone: | +1 972-763-5412 |
Site: | publicstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Barlaine Dicole
I absolutely love Lalania!! She is the absolute best! I dealt with Public Storage in the past and it was not a good experience; and so, I decided I would never deal with them again. This was 6 years ago. But, my experience this time around is the best. Shes always extremely helpful with a great attitude. Every time I have to go into the office, she is trying her best to resolve peoples issues, no matter what it is and she has patience. .. Thank you Lalania for a wonderful experience this go around! !!
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Bruce Hester
the storage facility is okay, the employees are is the problem as they park in front of my storage unit and are hateful when ask them to move in fact was told by one of the employess that we can park where we want and if you dont like it you can move your stuff to another storage facility, we dont care. Also, I have asked for an invoice for tax purposes as it is a bu8siness expense and can not get an invoice from public storage, their customer service is awful.
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Yvette Nichols
Erin was awesome on Sunday with a packed office of potential customers. She was professional and proficient. This morning we met Kathy and she was very patient with my sister who is OCD. Ronnie arrived and was very understanding of my sister and put her at ease and closed an ongoing conversation she was reliving over and over. Im a health care provider and I am very impressed with this team.
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Shunetta Reed
Lasonya was very friendly and courteous while assisting me. She offered different moving materials and items which I may need. And, many do not realize that a smile, warm conversation, and professionalism is key to a businesss success...Lasonya possesses all these traits so KUDOS to her. And let me not forget to say, she ensured I left with no unanswered questions.
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O.T. Hallmark
Cathy is amazing, she can help 3 customers at one time, and her customer service is over the top. In a world where it is hard to find good service, you definitely will here. Fair, honest, best price, and quality grounds. I know my personal items are in good hands, thats why I have traded with them at both Duncanville locations for over 18 years!!
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shedrick williams
Stacy & Debra was very professional. They were extrwmel2busy when I arrived to rent a unit at 4:30. They never made feel like I was rushed. They took there time, showed me the unit. Asked me if I had any other question or concerned. This is the type of experience. I wish I could get every where.
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dante floyd
Just wanted to say thanks to public storage for making my experience easy. Ms Naomi was very helpful and provided an amazing experience. Im extremely happy I chose this location. Naomi is an excellent worker and knew exactly what she was talking about. Thank you for helping me out Naomi. :)
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Camealle Davis
Just rented my first storage here! The staff was pleasant and helpful with choosing the best unit for my items. Tabatha took the time to explain the pricing differential between storage units and renters insurance. I am extremely happy with my decision to rent a storage unit at this facility!!
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Cheryl Carson
James was very helpful and kind and he knows his stuff. He was the only employee there and was able to get my things taken care of quickly. He went above and beyond the other storage facility I was at. He even assisted in getting my supplies to my vehicle when I was there Monday.
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zakiyyah lewis
Lalania was the best customer service rep Ive had in a long time, friendly, professional and full of energy. Great place to store your items and the service makes you feel good about parting with your belongings. I know it will be taken great care of.
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Cathi Easterling
LaSonya is the best person in the world!!! Shes a very positive & energetic& friendly person!! I feed off her energy!!! She treats me like her best friend!! Shes an asset to your company. She needs a RAISE! Thank you Cathi Easterling
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Anthony Stewart
Ill stop by at the last minute today and Ms Desiree took great care of the She Was very professional & very courteous and gave me the best deal for my dollars I highly recommend this public storage place they best customer Service
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Jasmine Alvarez
The young lady Cecilia was very polite and very helpful with all my storage needs! Definitely made my moving experience a lot easier for me(: thank you, Cecilia! Would highly recommend this location to anyone looking to store
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Chris Williams
Wonderful!!!! Brittany and Cathy were very helpful and courteous. They listened to my needs and helped me find all of the resources I needed. Tremendously better than the competition, and their service was awesome.
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Laura Virtue
Called into the main call center, then went to the property - everyone I dealt with was very professional and the service was awesome, especially Lalania. The location is well maintained and the rate was great.
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Bettye Williams
CATHY O, she made my visit very easy, showed me a unit that fit my needs, she was very professional and courteous as well as sweet. More companies need customer friendly people like CATHY O
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Brandon Roe
Ms.Paula did a wonderful job of showing me my unit very friendly and informative I enjoyed my visit such a people person need more people like her. Thanks Ms.Paula keep up the good work
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Patricia Bussey
LaSonya was great she helped me n made sure I was satisfied thnx laSonya
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Cortez McClendon
Naomi and Cathy gave great service. I wasnt sure but Naomi convinced me that this was the best location and pricing so I decided to get it only because of naomi! Thank you Naomi!
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Valerie Pigott
Cathy was amazing! she was friendly, helpful and had some grate suggestions. I could not have asked for a better person to assist me. I will recommend this location to anyone!
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Tracy Timpa
I Love the staff at public storage. Great friendly and helpful staff. Thank you Ms. Cathy for finding us a larger unit. Ms. Cathy is awesome. Her customer service skills rock.
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Demetri Chambers
Use a lot of public storage locations for purchasing tape, the boxes, and other items. The service at this location was spectacular. I was able to get everything that I needed.
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regina hall
Stacy was very helpful, she made my rental and move in extremely easy and made sure that I had all the materials I needed when moving in. She is a great asset to this company.
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Roy Price
The service was awesome. The ladies at this location go out of there way to make sure to answer any questions. And great first month rate. Thanks Lalania and Desire.
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tonisha johnson
Brittany was awesome, she called right after I made reservations, I went in to the store, and she had me in and out in 15 minutes. Thanks great customer service
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Tai Marion
Paula and Cathy were amazing! They were sweet and very welcoming!! Each time I called they were helpful and courteous!! I will recommend this location to anyone!
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John Simon
Just wanted to make the time and express how very much I appreciate Cathy. She has always been very professional and very kind and helpful. Cathy is the best!
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Antoine Henderson
Naomi was a great help in getting a storage unit. Very professional and informative. I will definitely be a lifetime customer and refer friends and family!
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Latrisha Bernard
I have heard horror stories about storage facilities but I love this one the staff is friendly my storage is easily accessible and inexpensive.
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Terrellp Bolton
Lalania, is doing a great job! She has been very responsive and is always on top of issues and resolve them. She is doing an excellent Job!