CubeSmart Self Storage

2511 Sunflower Dr, Little Elm, TX 75068, USA

Address:	2511 Sunflower Dr, Little Elm, TX 75068, USA
Phone:	+1 972-292-0155
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 100

Reviews 22

Twyla Hermann

Background story first. This is the 4th storage unit I have rented this 2016 year. Each served their purposes on my journey to update my house, sell it and move into another space. Since the spaces were very close in quality, let me tell you what set this place apart. I really liked the office staff. They have a friendly, easy to get thru process. I was first shown the most reasonable cost unit. It was a climate controlled unit inside. I was so impressed by the electronic doors to enter the building. I cant tell you how hard some of the other facilities were to use because of heavy fire doors. I was so amazed. What? A storage unit that doesnt fight me just to move my stuff in and out? Amazing. I have a personal preference for units I can drive up beside, so I opted put of the inside unit. The space is lit well enough I can move things when it is dark. I do wish they had lights inside. But, that inconvenience is offset by the wonderful amount of hours I have to utilize the facility. No place i have been this year has better hours except when I looked at U-Haul. but they have a crap system, and want to charge add on fees for those kind of hours. I think I have found a keeper. Best Regards, Twyla J. Hermann

When I started using this storage facility it was called Sunflower Storage. It has since been purchased by CubeSmart. The prices went up a little bit, but CubeSmart provided web access to view information about and manage the storage unit accounts. The service provided by the staff was excellent before and after the change. The facility and its units did not change. The access changed to require use of the entry code to exit. The climate control is adequate but a little dated. The lock sets on the doors to the hallways get in need of repair and stay that way a little longer than I would like. I think the facility is adequate and reasonably priced. The staff have bent over backwards to be helpful. I had to store 5 units of "stuff" when I moved here, and they helped get the units as close together as could be arranged. They have also been very accommodating as I have released units and swapped units. When releasing a unit you are supposed to sweep it. As I was preparing to release a unit, I kept the staff apprised of my plan and timing, and the manager swept the unit for me before I could. They also will provide nice rolling carts on request for moving stuff in and out.

Dawn Castle

My experience with Sunset Storage in Little Elm Texas was an excellent one. The employees are great and professional and they do believe in sudden life changes. Not saying they will give free months of storage but they will work with you as much as they are allowed. Laura is the person Ive always dealt with on a month to month basis. Shes the kindest person with an awesome attitude, warm disposition and a friendly aura. The storage units and the grounds are very clean, surveillance is in place and the customer service is over the top superb! I would definitely go out of my to rent one of their units because Id know what Im getting. To wrap up this review, I know theres issues with rodents at other storage facilities, but this hasnt been an issue with me and my items in one of their rented units,

scott andras

Dixie was so helpful and made the experience dealing with CubeSmart unbelievable!!! Dixie showed me over six storage units because I had specific needs I had to meet for a storage unit! The team at CubeSmart was very patient and extremely helpful dealing with me and offer several solutions. I could not be happier to be part of the CubeSmart family and highly recommend this team and location to anyone looking for a storage unit! I want to thank Cindy and Dixie for going above and beyond to assist me.....

gramma Kady sowing with karern

My daughter went online and filled out the information for me. Cubes mart in Little Elm called me to confirm that I still wanted the unit. When I arrived here it was waiting for me. I paid the first month rent and my things are now in storage. The customer service representative was friendly, and helpful and personable. I would recommend cube smart to others who need a storage unit.

Paul Bridgewater

Very clean facility and office staff was very professional and helpful. She took the time to show me different size units so I could get exactly what I needed. Im very pleased that I chose this facility for my storage needs. Im a very picky person and this place met and exceeded my expectations. I would highly recommend you check them out before going somewhere else.

Darylnn Derr

Worked with Cindy, she was very helpful in getting my storage unit squared away. She offered tips for the movers when loading my storage unit. The place was clean. Like one of the other responders mentioned, the cart was not available for use. It was locked up. It would of been easier on my body if I had been able to use the cart for the heavy boxes.

KiKi Campbell

Michelle was great to work with. She took her time with me and showed me 2 different units to help me decide. Because Im a visual person lol. She did not rush with me. Her service was great. Thanks again Michelle for taking the time with me. I am glad I went with the bigger unit.

Billy Richburg

Just met these good people on June 3; rented a space on the spot, with no further "consideration". The facility is clean, secure, relatively new (my section IS new), and the management appear to be excellent. My expectations were exceeded.

Tina Gonzalez

Great experience, Debra was very patient and made sure I was completely satisfied. The facilities are clean and well maintained. I needed storage closer to our new house and am very happy I chose Cube Smart.

Chase Smith

Excellent customer service from the front office! Laura is very helpful and always has a positive attitude. The gate is also open until 10PM which makes it easy to access my unit.

Debra Smith

had very great customer service Laura and Dixie was very helpful and answered all our questions. would definitely recommend them to all my friends

Vikki Goodson

Quick and efficient and very friendly! I appreciated not having to sit there all day to sign tons of paperwork. Job well done!

Kelly Asher

Cindy and Debra were very helpful and spent a lot of time explaining the different sizes and finding the right size for us!!!!

Nicole Dickerson

Very helpful and friendly staff at both locations. They knew what I needed and helped me every step of the way!

Mike LaPorte

Nightmare...Stay away from here. U-Haul has better prices and the store manager will not hang up on you...

Tim Owens

The new manager was very plesant and very helpful. They helped me with no issues and a smile. Tim Owens