Address: | 3450 Willow Creek Dr, Irving, TX 75061, USA |
Phone: | +1 469-904-6300 |
Site: | cubesmart.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
ME
Melissa Logan
Brad was very courteous and informative of all of my options on picking a unit, showed me how to open my unit door if it got stuck, recommended quality products to assist in my items being protected, answered all of my questions and assisted me to my car with my items purchased. Tanya is a great General Manager who also assisted in the purchase of my new unit. I like the location where it is very convenient to move all of my items in a expedient manner and showed me all the access, hours and the staff is very friendly. I recommend this CubeSmart to anyone who is in need of moving or storing items in nice clean clement control unit.
CH
Christine Hood
The managers were great and I thought the customer service was top notch. What I was not happy about was the added charges that were not made clear on their website. I had to have a special lock, insurance, and an admin fee on top of the monthly charge, which I was not aware of before booking. I thought I was going to be paying $51 for 2 months because the first one was free and ended up paying over $100. I warn anyone to call and they will be very clear over the phone, but the advertisement online was VERY misleading.
LE
Leonardo Lopez
Una exellente forma de servicio al cliente sin duda alguna una experiencia que llena todas las expectativas.
MI
Michael Hamann
Very nice new facility. The manager was incredibly helpful and even waited after close because I ran unexpectedly late for my appointment. Thank you!
KI
Kimberly Martin
Tanya was very welcoming and pleasant. Comfortable with the whole scenery of the building and feel very secure leaving my belongings there.
RU
Ruth Wilcox
Tanya at CubeSmart was very informative and professional finding the right storage for my needs!! Highly recommend this very clean place!!
CA
carlton reece
Great experience! Great lighting at this facility. The staff was very courteous and knowledge. The service was second to none!!
SH
shawarr
Tanys was very helpful with her service she was very polite and making sure I had all the info I needed. She was awesome.
GA
Gayle Bailey goanimator own VGCP
I absolutely love the experience Tanya was the best. Very attentive to our storage needs. Very polite and courteous 5+
JE
Jerome Allen
Customer service is awsome Tanya helped out alot with helping find the correct size unit for my needs
CA
Carol Kidd
Good customer service... Thats hard to come by now a days, so when you receive it you value it...
PA
Patsy Quinn
Ms. Tanya and the rest of the staff customer service was exceptional and friendly.
NI
Nicole Teat
I had a awesome experience, the storage manager was pleasant and helpful.
DE
Deaven Jorgensen
Great customer service and a great climate controlled place.
JA
Jaminet Rivera
entire process was very easy. Facility is very clean.
CH
Cheryl Page
Nice, new and clean. Good customer service.
GE
Gendince 1
Wonderful experience clean and great staff
CH
Christopher Cox
New and friendly with good customer service
EV
Evelyn Cabral
Great customer service