Address: | 20400 Hackberry Creek Park Rd, Frisco, TX 75034, USA |
Phone: | +1 972-427-4082 ext. 1 |
Site: | dfwsurf.com |
Rating: | 4.7 |
Working: | 10AM–8PM Closed 9AM–1PM Closed 10AM–8PM 9AM–8PM 9AM–8PM |
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Jen Melton
I really dont like leaving negative reviews & chose to check this place out based on the positive ones but this was a pretty terrible experience. I booked a kayak for 4-6 PM today. I brought a plastic bag for the things I didnt want to get wet (as I always have with different water sports) but was told to just throw anything I didnt want to get wet in the center waterproof compartment. About twenty minutes into it I go for my portable charger I threw in there to find the things full of water. Luckily my cellphone case is waterproof but my portable charger is toast along with possibly my electric gate opener for my home. I was vehemently told I was required to wear a very bulky, hot and uncomfortable life vest at all times or face a $400 fine as it was the law but when I returned just 45 minutes into it the guy who rented me the kayak was out on the water with two chicks he seemed way more interested in than any customers- all with no life jackets. He asked why I was back already & told me to just pull my kayak up on the side of the bank and that he would get it later as he paddled off... No offers to refund the hour I didnt use or apologies. Just doesnt seem right or professional. Its currently 5:15 and Im choosing rather to spend my last hour paid for sitting in traffic than finishing it out. Huge disappointment and waste of money. Ill save the kayaking for Austin Tx where its more friendly, cleaner and accommodating.
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Jill Reck
This place is amazing! I dont give 5 stars very often, but well deserved. The coaches and owners are amazing...very helpful, fun & attentive staff. Sunset paddles are my favorite experience here! Come hang out and play games, paddle board, listen to good music and make time to grab some food at Captain Jacks. This is by far my favorite thing to do in the Frisco/Little Elm/The Colony area. If you are in for a new adventure, definitely check this place out. Im also a member of the DFW surf club and Justin aka Coach Dingo from DFW Surf Adventures in Frisco taught me! Being a member of the club is like being part of a family. Totally awesome all the way around!
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T L
I definitely appreciated the customer service with DFW Surf. Tyler helped me select a wake surf board that worked well and I was happy with the board and the ease of check-in/check-out of the items. Tyler is very knowledgeable on the wake surf scene and boards for beginners. I definitely appreciate the company and would recommend them again to a friend/family member/etc. Prices were reasonable and customer service was awesome!
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Justin Hammond
Beautiful location hidden away from the wind! The coaches are hands on, very knowledgeable, and provide a safe and fun environment paddle boarding on the water! If you dont want to fall in, theyll teach you how to stay dry too! They even have kayaks, and a mountain bike for trail riding. So much to do at this place. Picnic areas, camping grounds, fire pits. Im in love!
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Robin Ray
A huge THANK YOU to Tyler of DFW Surf for a wonderful Fathers Day outing for our family! Ive SUPed with him many times but it was the 1st time for my husband and his daughter. Theyre hooked too! Tyler is patient and is a great instructor. With the lake being so full, we were able to explore some places usually not accessible. Great day!!
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Darlene Selinger
Enjoyed my first paddle boarding experience with my husband and youngest daughter on Friday. The instructor was very knowledgeable and easy going. The one thing I would suggest is to advise customers of the park entrance fee prior to booking. It was minimal, but a surprise when we arrived. Overall, this was a fun time!
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Benjamin Burnett
Had a great time this past weekend taking the Beginners Paddle class. Everything got started on time and we were walking on water in no time. Justin got us up to speed and paddling on our own pretty quickly and left us with the rest of the afternoon to explore and paddle out on our own. Great day, worth every penny.
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Jen Anderson
Taylyn was our instructor for our beginner basics class last Saturday and she was very helpful. We had a great time, picked up the basics really easy, and felt comfortable finishing the second half of the time out on the lake without assistance. Clean and friendly environment, well definitely be back!
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Juan David Cely
The guy at the counter could barely communicate. He managed to make the entire process very awkward. Not to mention its more expensive than other alternatives. Once we got to shore we received no help unboarding and no explanation on returning equipment.
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Lori Jameson
First time paddle boarder! The instructors were thorough and encouraging. The equipment was great, the lake location clean and pleasant and although I wasnt strong enough to finish the class Ill definitely try again. Cool place!
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Kathleen Young
Had an awesome lesson with Tyler today. Hes very knowledgeable, a fantastic instructor, extremely motivating and encouraging. His enthusiasm is contagious!!
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Andrew Fegan
Tyler & the team at DFW surf were fantastic. Friendly, helpful, accomodating, and know their stuff! My son (13), daughter(8) and I had a blast!!
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Tristan Richey
We had a great time! The rental process was so easy and smooth and the young man working there was very friendly and fast.
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Courtney Maxwell
Coach Dingo and Tyler are both awesome!! Look forward to many more adventures with DFW SURF!
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Hildegard Jessup
Great boats, friendly team, happy experience! Check them out for a fun time!
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Aqua Pendragon Woods
Great Location, Friendly, Helpful Folks, Reasonable Rates! Family Memories!
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Richard Torres
Staff was very helpful and super cool.
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diesel leirhiht
DFW surf is awesome!