Address: | 5129 N Garland Ave # 250, Garland, TX 75040, USA |
Phone: | +1 972-495-3848 |
Rating: | 1.4 |
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Anonymous User
BEWARE! Please be advised that this is one dry cleaner facility to steer clear from. Im writing this review so that others will not have their clothes damaged as Ive had this happen to me today. I wish someone would have warned me to stay far away from this place! Monday, December 27,2010, I dropped off my off-white colored coat, the price to clean my coat seemed reasonable ($9.08 with Tax).When I went to pick up my coat this morning I was shocked to find several bluish stains in random places that were not there when I dropped off my jacket. I had no idea how this happened. After I pointed this out to the asian lady (sorry dont know her name) behind the counter she quickly became angry and defensive and reached for money in my purse that I HAD NOT HANDED her! I tried to stop her and reassured her that I had every intention of paying her- I just wanted to know why there were now bluish stains all over my coat. She then began screaming at me telling me to take my jacket and go. I was in complete shock about this whole situation. So it you want to take your clothes to a dry cleaner that will stain your clothes, yell at you for asking questions AND MUG you at the same time please go to Firewheel Cleaners on North Garland Avenue. This is an awful place BEWARE.
TI
Tirza Ward
I was completely satisfied with this cleaners for a few years until about a year ago. I dropped off two different dry cleaning orders. When I returned about a week later, they could not find my clothes. The manager argued with me that maybe I went to another cleaners. She even had me look at the video tape of certain days to say I wasnt there. We had suits, dress shirts, skirts, etc. The finale was that she asked me to never come back into her store; althought I was very professional with her. Fast forward, last week one of the employees there calls my home out of the blue and says, "we have some clothes here for you." A YEAR AGO. We replaced everything that she claimed she did not have. But as Christians my husband and I paid for our "resurfaced" clothes and called it a day! However, I will never set foot in the cleaners again.
KE
Ken H
They lost my $75 dollar Tuxedo shirt, and claimed that I misplaced it somewhere in my closet. After 3 weeks they finally found it, however they made no apologies, and even hung up on me several times after my weekly calls to see if it had been located. When I went to pick my shirt up, and fire them for good, I found one of their customers in the lobby crying, because they lost a scarf her daughter needed for her wedding next week. The lady called the owner to ask about her daughters scarp, and received laughter instead of sympathy about her situation. NEVER use this cleaners!
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Ken Gryka
Awful. Do not use this cleaner. They lost my shirt and ripped another. 0 stars.
MA
Marwan Ahmad
I was disappointed with their work
YO
Young Jeon
There is no problem at all time,,