Address: | 7133 Chimney Rock Rd, Houston, TX 77081, USA |
Phone: | +1 713-660-9577 |
Site: | laundromathoustontx.com |
Rating: | 4.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Thad Fiebich
This is my first visit ever to a laundromat. I did quite a lot of research prior to my wife and I visiting this location. When we arrived, the place was very clean, and at the time we arrived (morning) there were plenty of machines. There was a slight learning curve to learning how to use the washers, but after asking, we got the hang of it. The dryers were a slight learning curve as well. A how-to sheet for first time users would be helpful. We asked two guys who provided different different instructions. My wife then said that we needed to ask a woman. That was how we got our answers! You dont pay with coins, rather a pre-paid card, similar to Dave and Busters. All in all we both really enjoyed our experience, felt very safe, and like that they have comfortable seating while you wait. They even have a place for the kids to play. I left one star off for the little bit of confusion with operating the machines, being newbies. We will definitely recommend this place!
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Ashley L
I really liked this place when I used to see the owner taking care of us (I never got the opportunity to ask for his name, I think it was Mike), he would always help patiently when we got trouble with the machines we were using, but lately I didnt saw him again, but in my last visit to the place, I had the worst experience, I tried to do my normal activities but I was threath by another customer with no apparent reason, I talked TWO times with the person in charge ( I dont know if she was the owner or another employee) and did nothing about it, instead, she decided to kick me out and let the other person to stay in there when she was causing the trouble and accused me of the opposite. I couldnt even dry my clothes! I got so offended as well for the fact of not been taking care of as the faithful customer I was since 2013, sorry, but Im not coming back to a place where my wellness is not important. I cant imagine how would be in another dangerous situation.
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Brady Burnett
Ive used this place multiple times. First time was when I was in a hurry to have my laundry finished, and my home machines didnt have enough capacity to do it quickly. I happened to also need a place that is open late. This place fits the bill. Came here and saw that they had lots of high-end, high capacity, clean machines with ample baskets for moving the clothes around and tables for folding. Later, Ive used them a couple of times for their laundry service. Generally, as long as you drop it off by around noon, they will have it done same day. They wash them in the same machines that I used for my self service and fold everything, including socks if they see the matches. Ive dealt with the same gentleman every time Ive gone in and it has been probably 2 years now since Ive been using their service. Good people, they take pride in their store, highly recommend.
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Leah McManis
This place looks nice. Their machines are extremely over priced for the quality. I used the front and middle row of washing machines and my clothes didnt come out clean and didnt even smell good, makes me think they do not service them often. I put a medium size load of shirts with two pairs of jeans in the back dryer and it took 5 times to get them acceptable to bring home. At 10pm they up the prices when there is not a sign that I saw saying that was going to happen. I have been going to a laundromat sense I was a child with my mother and have never experienced this poor of quality for this amount of money. You would think sense this place is located on west university they would have better equipment. I am just blown away with how everything came out. I will not be coming back to this place ever and I advise everyone else to stay away as well.
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Shelli Campbell
Despite the fact that they are over 30 minutes away....ugh. It was worth the drive, first of all because theyre open 24 hrs. (this works perfectly with my schedule!) the machines were clean!!! YAY!!! Big plus in my books, they were all operational (imagine that?!?!) & there were enough machines for everyone!!! No waiting, no lines, not a lot of people, and those that were there were very helpful being that it was my first time and all. The only thing that bothered me was that they did not have an attendant on duty (it was after 12am), thank goodness the other patrons were helpful!! Im not too keen on the whole card thing either oh and it was rather pricey to wash, one load was $3.69 odd price and way too high!!! Overall my first experience went pretty well and I would definitely return. Just wished we had one closer to Katy
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Andrea James
I just discovered this place about 2 weeks ago because I wanted to wash my clothes and it was very late at night. I went to this facility around 11:30 at night and I was very impressed to see that everything was neat and clean. I put my money into the machine and the card did not come out but they did have a number that you can call if you have any problems. At first I was kinda angry because I thought it would be just a recording and it was around 12 oclock a.m. but to my surprise a gentleman picked up and he will help me go through the process of getting my card with the money on it and he wasnt even in the store. I would recommend this facility to anyone because it is a clean facility, bathrooms were clean and machines work super well. Plus it doesnt take too much money to wash or dry. Ps ALL MACHINES WORK
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Lisa Gutierrez
I walked in at 6:00am - very dirty- trashcans were overflowing; dryer sheets all over the floor; plastic bags, etc. All over the top of machines and folding station areas. Then I had to purchase a laundry card - I chose 20.00 because that is how much it costs for me to wash and dry 4 washers and 5 dryers; plus my soap and bleach - imagine my surprise when it cost me 8.69 for a 40 lb washer and 3.99 for a 30 lb washer; then I paid 6.49 for a small bottle of gain and 2.99 for a small bottle of clorox! I had to add more money to the laundry card just to start the 2nd washer! way to expensive to wash here! What I dont use on my card - I will give to someone because I will not be coming back here.They need to hire me to keep this place cleaned during the late evening and early morning hours!
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Shelbey Charles
The laundromat is VERY clean, Im not just talking about the machines but the floor as well. I felt very safe here, like I could leave my clothes and they wouldnt be sniffed or anything like that. The only drawback, and the reason that I took away a star, was the fact that I had to dry my towels five different times at three different dryers because the dryers sensed that my towels were dry and only ran them for seven minutes at a time. I eventually had to pick through them to find what was dry and not to give it a fighting chance of actually ever drying. But it was only like .38 cents per cycle maybe thats why. Overall it is a great bang for your buck to wash and dry about a two load batch about six dollars and it wouldve been less if I hadnt had to run the dryers all those times.