U-Haul Storage Voss Rd at Westheimer

Address:	2305 S Voss Rd, Houston, TX 77057, USA
Phone:	+1 713-785-2101
Site:	uhaul.com
Rating:	4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 18

Isabel Terry

Its okay, they just need to update or upgrade their system, too slow process and they dont take all types of cards. I had a hard time paying for the service because their system didnt recognize my debit card, which is from bank-checking , and was blocking it as a "prepay card. Well, I ended up paying extra $100 deposit as cash because of that , got refunded $56.09 only, and I live just 1.5 miles away from their location. Well at the end it took me one hr for something that should have been no more than 15 minutes since I reserved online 5 days before.

Angela Bustos

I called to see if we could drop our rental truck to them because we were unable to take it back to Beaumont. He told me that he could not accept it. I asked if they only do storage or if they also rent trucks. He told me they also rent trucks. I asked why we wouldnt be able to return the truck to them and accept the fee. He said he just couldnt. I handed the phone over to my husband because I was getting frustrated and didnt want to cuss him out. He told my husband that they only do storage. LAIR!!!!!!! Laziness is the issue.

Mark Christians

I have purchased packing materials and rented vehicles from this location several times during my over seven years of living in Houston. The staff who work there have - although very busy - been friendly, professional, courteous and informative. I have used other companies in Houston as well and while they were good, the staff at this location are outstanding. I am preparing for another move and this will be my "go to" location for materials and equipment.

Belly Guenawan

Came here to rent a van two move some large furniture. I made the reservation online and came to pick the van up a few minutes before the appointment time. No problem. The check out process took about 10 minutes. I left with the van and parked my car at the U-Haul location. The return process was easy and my car was stilk there safe and sound. No issues at all and would rent from here again.

Julie Van Orden

Very unfriendly, unhelpful, low energy and rude lady on phone and front desk. We have been U-haul customers for everything from cross country moves to moving our daughter to college and in/out of apartments. Will not use this location and will call Penske. Just a reminder, you may not go broke losing my business, but the public has a choice, especially in a city the size of Houston. Next....

Parsa Hodjat

Shopped here only for packaging supplies, and they had everything I needed. They lady in the picture was nice enough to walk me to their supply room and even help me carry the stuff that i needed to my car! Definitely will go back should i need more supplies.

Summer R. Lopez

These ladies are the best!!! We have used their facility twice now and could not be happier with the units but more than that the customer service. They go above and beyond to help their customers. I would most definitely recommend this location.

Jeff F

I have used this store many times for packing supplies. The staff have always been professional. The parking situation does get a little dicey when they are busy, however.

jeremiah mata

I hated to be that customer, but I had to rent at the last minute with five to get there, and April was kind enough to wait for me. Great service here

Carlos Abraham Dueñas Montero

Was fast and the leady in the from desk was really professional.

Emma Norgan

Very helpful staff. And great service.

Martin Mendoza

Very nice staff and good facilities.

Andres Ladino Prada

Good service and very nice people

TLASH ASH

Super friendly and helpful!

jo point

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