Address: | 2145 Northpark Dr, Humble, TX 77339, USA |
Phone: | +1 281-359-7303 |
Rating: | 2 |
Working: | 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 8AM–5PM Closed |
MA
Maricela Donovan
i dropped off a womens blazer and I forgot to pick it up. It would have been nice to get a reminder call or text to pick it up. When I went to pick it up, to my surprise they donated it to a thrift store on Loop 494. They did not notify me that they would be donating my blazer! Luckily I was able to go to the thrift store and find my blazer. My blazer still had the tag on it from the cleaners with my full name and phone number!!! I called to talk to the owner to let him know I found it and that I was not notified about the donation. The owner asked if the thrift shop charged me for the coat and I told him I left a $5 donation. He had the gall to tell me that this was cheaper than what they would have charged me. He also said that I was notified but that I probably didnt answer the call. I told him his employees should have left a message or he should subscribe to a text system for reminders for his customers. He said he didnt wAnt to spend the money for a service such as this. I will never go there again and I do not recommend their business. There are too many other good dry cleaners in town who communicate well with their customers and treat their customers with kindness.
KA
Katie Beth Henry
I needed to have my daughter-in-laws wedding dress cleaned and was pretty nervous about having that responsibility. I checked with several friends that I knew wore nice clothing and was sent here. When I looked at the reviews online I was a bit nervous dropping off the wedding dress as well as my dress. I had to sign a waiver releasing them from damages to the dress, which made me even more nervous. I just picked both dresses up and they are perfect! They did a fantastic job, and all stains from both dresses were removed, and no damages to either dress! I am super pleased with the quality of their service as well as the customer service. Apparently they are under new management, so keep an open mind when you read past reviews.
TA
Tammy Gunnels
Use to go to this location for years but hadnt been in a few years. Took in a load of shirts & pants to be PRESLEY ONLY. When I picked them up, it was over $50 for 10 articles (5 shirts & 5 slacks)! When I questioned the pricing, I was lied to about the process. I was told that "it takes more work for press only than if I had them laundered & pressed.. Absolutely ridiculous pricing for a small establishment! It is my fault for not asking about pricing before dropping off; however, it never crossed my mind that pricing had tripled in 5 years!
MI
Mitchell Jerome
Nice people but after spending $140 on my bill got me thinking...this once was a $1.99 cleaners which changed hands...I had 10 tailored shirts starched and 19 DC pieces skirts, pants, sweaters...decided to shop around when I got home...found cleaners near new krogers that wouldve charged total bill of about $45...like the golden oldy days...good by Maxi...Ive been going to your store for 10 years...competition is the fuel for American business and making America Great again.
MI
Mindi Morgan
I took in a mens wool overcoat to be cleaned. I didnt check the coat when I picked it up assuming it was clean. It still had lint and hair all over it. It looked like they didnt do anything. I had to use the lint brush on it for 20 minutes to make it look presentable. I will say the lady at the counter was nice, but I probably wont go back there.
VA
Valerie Boeker
Always does an excellent job and very accommodating when I need things done fast