Computer Repair Center

131 E Pecan Blvd, McAllen, TX 78501, USA

Address:	131 E Pecan Blvd, McAllen, TX 78501, USA
Phone:	+1 956-631-2321
Site:	crc-computers.com
Rating:	2.5
Working:	8AM–6PM 8AM–6PM 8AM–7PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 3

Reviews 12

Edward Silva

I stopped here to have my 6 year old laptop checked out. I suspected that the battery was going bad. I was checked in by Daniel Reyna, who informed me that a 25 dollar service charge would include a complete testing of the computer for any problems. I was told it would be 2 or 3 days & I would be called for any work approval. After three days with no call, I stopped again & contacted Mr Reyna again. I actually was ready to take back the laptop if they didnt know anything. I was told by Mr. Reyna that the tech was out but I would be called by 5 PM regarding the problem with the laptop. I asked that he assure me that he would call me. I assured me & I left. I never received a call. After 7 days, I returned again with no phone calls made by this business. I again contacted Mr. Reyna who immediately directed me to another male associate who brought my laptop & informed me it had a bad battery. I asked why I had not been called. No answer. He informed me it would cost 129 dollars for a new battery. I asked if they had the battery. He responded that they did not. I asked to speak to the highest level of supervision there. He laughed & did not respond further. I told him I did not have any confidence with this business with this example of customer service & took my computer & left. Good luck if you do business with them! By the way, I see one of the reviews was done by Daniel Reyna.. If you ever wondered if a business tries to help themselves - now you know!

Mauricio Garza

Service was horrible from day one. After repeated attempts for them to answer a simple question I had, they always replied "The technician is not here right now, but theyll be in later." (I waited near an entire month for the technician to arrive, somehow he / she never showed up.) Besides that, they also gave me a wrong diagnosis of what was truly wrong with my computer. In the end I took my computer to be repaired at Geek Squad it might be pricier, but at least you can rest assured that you have a smaller chance of being cheated, or possibly of getting a false diagnosis. This is a speculation but... it is possible that they could be giving false diagnoses in order to overcharge / steal parts off of computers of unsuspecting clients... shameful in all regards.

Anonymous User

This company is full of unprofessionalism from the top down. They tried to fix our equipment and it took them more than 2 months and they still couldnt fix it. I had to personally call the HP to get status of parts. I was told by CRC that parts were on backorder. HP on the other hand, told me that they of course had them in stock and they could overnight them. CRCs response was "We only order our parts online, We dont call, Sir" I left a message with Mr. Reyna, one of the owners, and his response was for us to order the part. This is the worst experience weve had with any company. Too bad our school districts do business with this company and Im sure lots of our taxpayer money is going down the drain!

JL Vazquez

Do not take your system here! My iMac would not reboot, I dropped it off on February 25th, I was less than a week should be ready, I had to call them and they seemed not to know anything finally they checked it and told me they didnt have the part and that I would have to wait, this was a month after I dropped it off. Finally on the 8th of April they called me to say it was ready. I lost all my info and they didnt do what they said they would do. Your company sucks! Simple job could have taken less than two weeks. Never will I use your services. I will make sure I make all aware of your horrible service.

Eda Grimes

Originally came here for an LCD I saw on eBay.Got a better price in person.This shop is great,The dude Louis knows his stuff and so does the Asian guy,my buddy had his iPhone put back together with white front black back. I brought in my iPhone smashed front and back,good as new within 20 minutes.A bit of a boiler room operation but they really know their stuff and have great rates.

ELYAMAHO

la peor empresa para dejar tu computadora, dañan los equipos, no los reparan bien, te los entregan en mal estado, es para demandarlos

Valentin Chavez

Worst place to take your pc. They dont call back when theyre done. They spend more than week trying to figuring out what to do. They dont care and dont have the experience. Worst customer service.

Gerardo Garza

Took my Macbook Pro to for a repair, paid 210 dlls and 2 hours later i had the same problem as when i took it to them. Dont take any apple products. Worst shop in the valley.

Milo Hoffman

They DO NOT WORK on Apple products and/or Apple Warranty Work as they have it incorrectly stated on their website that they are a Apple Authorized Repair shop.

Christopher Leyendecker

Broke my iPad screen, these guys were amazing. Fixed it got it done the same day. Absolutely no issues!

Tiz Nation

Horrible coustomer service DO NOT GO HERE!!!!!

daniel reyna

Great customer service.