Address: | 3149 E University Dr, McKinney, TX 75069, USA |
Phone: | +1 972-542-5231 |
Rating: | 4.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Jeff Mccall
Here is an update: I liked Red River Auto after they had completed the first job for me. I have went back to have several automotive jobs done on my 3500 Ram. I have spent about $2,500. on the three jobs, parts and labor. I am completely satisfied with there work and the money I spent. All jobs did not go as I had planned, but Ryan and Misty were right there for me as the customer and delivered the parts and service I expect as a customer. I have a 2010 Dodge,6.7, I had done a little work on it myself and damaged the wire harness, to the point where it would just barely pull itself down the road. Before going to Red River I had been to a Dodge Dealership and a Performance Diesel Garage, both of these started with an estimate of 6-8 hrs to locate the wiring problem and $800 -$1200.00 more for parts was there estimate. I was in a state of high anxiety and began to look for someone else to work on it locally. At 1:30am I came across a review for Red River Auto. The review told how Red River had given excellent service, kept the customer informed and delivered at a substantially lower price. i called Misty at 8am the next morning, Misty thought they had a fix for my problem that would not required the time and parts I had been told that I would need. Red River Auto had my truck fixed that afternoon at the very least a thousand dollars less than I had been quoted at the two other shops. I went ahead and had Red River Auto perform two other maintenance tasks that needed to be done on the truck. Misty, told me when it would be ready and about how much money it would cost to do the job. The truck was ready right on time, Misty called to tell me and I picked it up and everything was just as described. I am a very happy customer, I saved enough that I could easily buy Misty and Billy, (the mechanic) lunch and thought, "Boy, I dodged a financial bullet." Thank you, Misty and Billy for excellent service at a fair price. Update: 4/16/15 I am preparing to drag my 5ver to Seattle, WA, in June. I have a list of repairs and upgrades I wanted performed on my Dodge, Cummins,6.7, before I left for a 2,200 mile trip,each way. I wanted to have the lift kit removed, a new high capacity transmission pan, 3 toggle switches, a oil leak investigated. Once again Misty kept me informed through out the process. I also met the Owner, Mistys Husband "Ryan". The work was completed as promised and to my satisfaction. As, with all things unexpected issues arise, and they did this time too. Much to my surprise the issues were resolved in a manner they left me stunned, Misty and Ryan, were open and forthright assuming there end of the responsibility. I could not be more pleased with the attention and service Red River Auto provided to my 2010, Dodge,Laramie, 6.7 Cummins
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Michael Wilburn
I absolutely DESPISE auto repair shops. I despise them so much that I learned to do most things myself many years ago. Ive been ripped off time and time again with bullcrap diagnoses, super-inflated prices, and inexperienced mechanics breaking things, then being forced to pay for their mistakes. That is, until I started using Ryan and Mistys shop. These guys have restored my faith in "good people". They have never misdiagnosed a problem, major or minor, have never taken advantage of my lack of knowledge on some things, and their pricing has always been reasonable for the work Ive needed. If I have something I cant handle, it goes to them. Period. The only catch is that the word is out. Theres some times a wait of 2-3 days to get my truck on a rack. So try to make an appointment if you have the chance to do so. They stand behind their work, so its well worth the peace of mind.
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Kevin Epple
Need new engine put in my 2007 Infiniti.. Searched around and places either couldnt get an engine or wanted a ridiculous price for one. Misty and Red River Auto went out of their way to find me one and were very reasonable with pricing. job was finished quickly and honestly. They dont just work on 4x4 trucks but all vehicles..In a large metropolitan area it can be hard to find someone honest with integrity but this is the place. Took my Yukon to them 2 weeks later and again excellent service and honest bill...I dont usually write reviews but felt compelled to write one for this family owned honest business...highly recommend
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Anonymous User
I recently moved to the Dallas/Fort Worth area and wanted to lift my truck and install new tires & wheels, but had no idea who turn to. Fortunately, I found Red River 4 Wheel Drive and couldnt be happier. RR4WD is a family run business that went the extra mile to ensure I was happy. From selection of the right parts, to competitive pricing, and professional service, they assisted me from beginning to end. I know very little about 4WD modification, yet Ryan and Misty were patient and informative. I highly recommend Red River to anyone looking to spruce up their 4WD performance. Say hi to Nike when youre there.
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Chris Stedman
Top notch company. Professional, courteous, and honest. They tell you the problem and fix it as promised. Been in and out of many shops and I can promise you that once you use these guys....YOU WILL NOT GO ANYWHERE ELSE! Their abilities and knowledge is a step above everyone else. Look no further. Red River Auto is the last mechanic shop you will ever call. Keep up the great work guys. Id say I love coming here....but its usually bc I have a car problem. Lol
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Dan Lovitt
I have learned to be very distrustful when it comes to car repairs. This is the first shop Ive found in a very long time that I trust. They may not tell me what I want to hear (i.e. something is broken), but I have complete trust in their honesty, capability, and desire to do the right thing. Their niche seems to have started with trucks and Jeeps, but they didnt blink when I brought them a Honda Pilot. Id recommend them to anyone.
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Kyle Karnes
Been using them for 14 years. The only place i trust my 4x4s with. They do honest work and wont do more than needed and will tell you what you have to have. This last time i had two other shops give me opinions because i was out of town. It was worth the wait to get home have have it done right at a fair price.
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John Wilson
They regeared my axles swapped out the old axles put on my traction bars put on my bumper fixed wiring that a squirrel head messed up great service keep you up to date honest down to earth people with excellent pricing
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QBGAMING
Ive had bad luck with auto repair shops in the past. Red River is the only place Im going from here on out. Honest. Trustworthy. Fair price. Fast.
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Danny Campbell
Great job on 2017 Silverado leveling kit. Very professional, job well done.
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Marc Bower
Love these guys!!! Been using them for years. Fair price, honest people!!!
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Lori Dobransky
Would not take our cars anywhere else. Extremely TRUSTWORTHY!
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Patrice Orr
Great place. Always like going here gor repairs