Address: | 2040 N Belt Line Rd, Mesquite, TX 75150, USA |
Phone: | +1 972-613-4014 |
Site: | century21.com |
Rating: | 2.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM |
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CJ Roberts
Alicia Trevino was on HGTVs My First Sale a few years ago when she acted as listing agent for a couple in Forney. House prices in southeast Dallas were hit hard by the recession and she wasnt able to bring in an offer the couple could live with on the show. Same story in our case except we didnt have a choice, we had to sell. We lost about $25,000. It didnt help that Alicia refused to waive the 6% fee even though she acted as both the buyers agent and our agent. She definitely didnt earn all that money for the minimal amount of work she did to sell the house. When I called Trevino Realtors, Alicia immediately picked up and we scheduled a time for her to come look at our home and work up a sales price. That was the first and last time I was ever able to get a hold of Alicia the first time I called her. She missed our first appointment and was 2 hours late to the second which we scheduled after I called 3 or 4 times, left messages, and she finally called me back. That should have been a clue to how things would go. Alicia is very nice, professional when present, and seemed good with numbers and explained everything very well. She had a pulse on the neighborhood and seemed interested in helping us while she was at the house. Unfortunately, selling a house is just a really stressful situation, and she didnt make it an easy process by any means as there were many particulars that had to be worked out days and months later. At one point Alicia became so unresponsive to email, text, and telephone calls we went to her office in Mesquite and sat in the lobby so we could actually talk to her. While we were there we found out that an offer had come in days earlier that no one had told us about. This was pretty upsetting. In the end we were able to sell, but it cost us a ton of money, and cause a lot of stress and heartbreak. I think Alicia is probably a good realtor, but I get the impression that she either has too many clients or does not dedicate enough time to her job. I wish her well and hope that she can improve.
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Colton Smith
Century 21 Alicia Trevino Realtors in my opinion are very professional and top of the line with the most experienced realtors and staff. Alicia always makes sure her realtors are properly trained and ready to assist you with any of your real estate needs. I have worked with her office for 8 years now and they have grown and succeeded in all DFW area and surrounding cities and counties. Very highly recommend this office if your selling or buying your next home Ronna Smith Service First Mortgage Sr. Loan Officer
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Esmeralda lopez
We recently sold our house on Carrollton. Bought another house in The Colony, had the house inspected by licensed.individuals .Gave the realtor all the invoices to give to seller to fix items. Instead seller took off repairs from price. Can not get my original invoices that I paid for, not them. Day.of closing.realtor never showed.up Delayed the whole entire sale. They care when they are in front of you, could care less when not around you. Makes you feel like you were used.
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Rudy Lopez
Great group of realtors who truly care for the well being of their clients. Whether you are buying or selling, first time homebuyer or an experienced investor, they have knowledgeable and experienced realtors who will help you every step of the way.
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Chris pounds
My family has used Alicia for years so I did as well for my first home buying experience. Easy process and were relatively easy to get ahold of with any questions or needs. Highly recommended using there team of Realtors in the future.
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William Tharp
This is the second house Alicia Trevino has sold for us here in the metroplex She and her staff go above and beyond every time I only wish she could represent me and my family everywhere in the country when we buy property
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Joella Benson
You will NOT go wrong working with this group! Experience and customer service is amazing. Alicia and her realtors make real estate look easy. Highly recommend C-21 ATR.
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jonathan wechsler
Very poor agents. They dont qualify their buyers. Would not recommend them or use them.
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Timothy Hardin
Absolute garbage.I wouldnt recommend them at all.Theyll take your money.
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Katie Wood
Great company and great customer service!