Address: | 101 East Fate Main, Rockwall, TX 75087, USA |
Phone: | +1 972-771-5390 |
Site: | rockwallelectric.com |
Rating: | 5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM Closed Closed |
JA
James Davenport
Today while installing a new garbage disposal I found I had no electrical power to the outlet which feeds the electric to the disposal. I contacted one of the popular electrical contractors we hear on the TV and radio, and they said they would not be able to come out for about a week because they were still trying to catch up from the recent ice storm. I called Rockwall Electric and spoke to Kevin. I asked if he could send someone out today to get the power restored. Kevin told me his only employee working today was booked through the end of the work day. When I told him I would need someone as soon as possible because the disposal was already removed, and now did not have a working sink, he said, "Let me see if I can help you over the phone". After about 15 minutes on the phone we had the outlet working. I appreciate the treatment from Kevin and will assume I can get the same great service from all the employees at Rockwall Electric. I would highly recommend Rockwall Electric and they will be the electrician I choose for any future electrical services. Thank you to Kevin and the entire Rockwall Electric staff.
JE
Jeff BIalecki
I recently had some major electrical work performed on my property and I chose Rockwall Electric based upon ratings, the BBB, and word of mouth referrals. Their quote for the work was fair and reasonable. On the day of the scheduled service I met Dwayne and Chris who are two of the most courteous and professional electricians / contractors I have met in many years. Not only did they answer my questions I had, but they took the time to explain to me what they were doing, what was going to occur throughout the day as to when and where I would have electricity, and at no time did they seem put out or bothered. Not only did they quickly and professionally perform the work, but they policed up after themselves, there was not one piece of metal, wire or insulation to be found after they finished. Even where they had to trench a ditch they returned the area to how they found it. When I need electrical service in the future, I know I have found my go to team with Rockwall Electric!
CH
Chisholm Springs
Kevin at Rockwall Electric saved the day! We were holding a wedding and about an hour before the ceremony two groomsmen were using their blow dryers and all of sudden the grooms suite lost their electricity. Of course as the person in charge I started to run from breaker box to breaker box and nothing was flipped so panic started to set in. I called Rockwall Electric and Kevin got on the phone and walked me through several tests to see what the issue was. Low and behold by talking to me on the phone he determined that I had another breaker box that was hidden in a closet that I had forgotten about. Thank you for your help and saving the day for someones wedding day!
LA
Lamplighter National Investments Llc
Our experience with Rockwall Electric could not have been better. The team that worked on our property was professional, courteous and was always on time. Their work was exemplary and this company has our highest recommendation. We work with many contractors in our real estate investment business, and Rockwall Electric surpasses them all. We would recommend them to individual homeowners and other real estate investors because their price, quality and customer service is among the best anywhere.
FA
Fakewojo
It was 2 nights before Christmas and half our house lost power. It was after hours but Kevin picked up and walked me through several steps to track down the problem. weve had problems with our DVR system so we walked through every scenario, Kevin stayed with me throughout every step to check every possible problem. They were awesome! didnt charge me a penny!... and simply wished me a merry christmas! i would recommend these guys without delay!! Thank You RE!
TR
Trey T
We were having trouble with some outlets and I called Rockwall Electric and talked with Kevin. He suggested checking something I had not considered to see if it wasnt a quick fix. His suggestion worked and saved us both time and money. He could have easily charged me for a service call but did not. We will definitely use Rockwall Electric in the future.
CH
chris Morrison
They were very inviting and friendly. They greeted me with all smiles and were very helpful and willing to go out of their way to answer my questions and even look up and locate the parts I needed and explained how the process would be handled in full detailed. Ty so much for old fashioned friendly customer service.
AL
Allan Frederickson
Rockwall Electric was fast, courteous, efficient and provided a good price. The Electrician, Kevin, was great and his diagnostic review was spot on! There was a short in the line in two ceiling fans that could have caused a fire and he replaced both light bulb fixtures at a reasonable cost.
MA
mason wilmany
I felt like Kevin was an angel called me back without me leaving a message . He walked jay through a light switch problem . Will recommend him to everyone that needs an electrician. I will definately call Kevin if I have anymore problems. Kathy Wilmany
L
L Chan
Kevin just helped us through an electrical issue over the phone, saving us time and money. They are our go to for any problems and we have used them repeatedly. Highly recommend Rockwall Electric.
JO
Joann Kenneally
True professionals, explained everything in detail, and took to time to do things right. When these guys leave, Im not wondering if the job has been done right. Very happy with the service!
JO
Joel Knight
Simply put... AWESOME! Quick response service and Kevin is such a nice guy, WILL call on him again and recomend him to anyone needing electrical work! Thanks again for everything!
MI
Michael Mueller
Kevin helped me over the phone for free and now the wife and kids have their Netflix again! Awesome customer service.
JU
Justin Lee
Have had nothing but a good experience with this company. Thank you for going the extra mile for customer satisfaction
SC
scott jenkins
Very professional, and very thorough. Very pleased with their work, I would highly recommend them.
DU
Duane Isaac
Dwayne and Kevin did an outstanding job on my hotub 220v line installation. Highly recommended!