Address: | 5701 Liberty Grove Rd, Rowlett, TX 75089, USA |
Phone: | +1 972-412-7046 |
Site: | signaturenailsspa.com |
Rating: | 3.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–7PM 11:30AM–6PM |
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Devonne Kilgore
Do not, I repeat do not go to this nail salon!! When you first walk in the place is quite nice and clean but customer service is terrible!!! The nail techs will argue with you about what you want and then turn around and argue in their dialect about the same thing like people are stupid and dont know that their being talked about. I was so livid with Kelly who did my pedicure and an older male tech with spiked hair and glasses who did my nails. They had the nerve to argue with me about the shade of pink I wanted on my nails and the type of glitter I wanted. I was outraged I told them I am the customer I am paying you to do a service you should be able to give me what ever nail color I want in whatever combination. They then tried to be nice and polite thereafter but it was all an act. Do not go here unless you want to get into an arguement with the tech about your nail color or get belittled for pointing out a mistake. For this they get absolutely no stars!!!!!!!
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Cat Kelley
I have gone to this place a total of three times. Once was years ago, when they first opened and the acrylic nails they put on me cracked the second I tried to open a can of soda minutes after I left. I swore to never return. However, I was in the area and I really needed to have my nails done about two weeks ago. That time wasnt as bad. I asked for them rounded and the shape of my nails came out horrible and wonky. I figured that I could have them fixed when I returned. I returned to have my nails filled in today and the fill was literally the worst. The woman nearly tore up my cuticle and didnt put the powder all the way down the sides of my nails. Theres so many blemishes with the fill, and on top of that, the clear coat didnt dry apparently and most of my nails were smudged. I didnt notice until I got outside. It was 40 dollars down the drain. The staff is very friendly, and the salon is very clean and well maintained, but I wont ever be returning.
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Anonymous User
This Nail & Spa was recommended to me by a co-worker and I thought that I would give it a try. This was my first time ever getting my nails done professionally so I was a bit nervous. But I cant say anything bad about this place. I walked in was greeted and didnt even have to wait. I had both a mani and a pedi done and the two ladies that did my nails were amazing. They did a pretty good job and they even talked to me. I get what some of the other reviewers were saying about the ladies talking to each other they did that to me also but it didnt really bother me much. I mean it can get pretty awkward if three people are just sitting there not saying anything for like 30-45 minutes. If I was in their shoes, I would probably be talking also! But like I said beforehand, I love this place,I will definitely be going back I alsoo love the fact that its about 10 minutes from my house!(=
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Anonymous User
Save your time, money, cuticles. If you like bloody cuticles, ugly nails and public humiliation then this is the place for you. Otherwise run the other way. They do what they want rather than what you ask them to do. When you ask them to fix mistakes they treat you like an idiot. I had a horrible experience and left in tears with bloody feet vowing never to go back. Months later I thought I would give it another try thinking it could have been just an off day and maybe I got the new guy. Left with bloody fingers, the fill looks horrible and now I get to try and scrape the excess crap they used off my skin. Fail.
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Nadia Gonzalez
My experience was horrible and over charged. For my 2 year old daughter, it was $30 for a mani and pedi, even though we went about a month ago and were only charged $5. I was charged $60 for my mani and pedi. I did not receive a foot massage, nor had any special treatment to my hands, nor did my daughter. Her nail polish is smudged and I have bubbles on my nails. We were rushed to get out and pay and were treated rudely in the process. The lady and man talked to me with such disrespect. I will never go there again. They dont even deserve a 1 star so do think twice about going to this location.
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Amy Connolly
I went today to have them take off my Nexgen nails and return to my natural nails. They did a horrible job, they left some of the nexgen still on my nail and then proceeded to paint clear nail polish over my nail as if it wasnt still there. I then had to go home and file down everyone one of my nails because she left them uneven and rough on the edges. I have never been so embarrassed with how my nails look and now I am going to have to go to another nail salon just to get them to finish taking off the Nexgen like this place should have done. Dont waste your time or money or on this place.
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Amanda Wallace
I was cut on 8 fingers, and overcharged by 22$. The lady who did my nails asked me if I had ever been there before, while I had, I said "no" to see if she was planning on doing this. My receipt has no explanation of charges either, just the $75 even though I got a 28$ acrylic set and $25 pedicure. That doesnt add up to 75. Will not be going back, my nails are very uneven and my toes chipped within minutes of leaving. Shame, I liked this place until my horrible experience yesterday. Also, my acrylics started lifting after 5 days.
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Deborah Shanks
Have been going to this nail salon for over 2 years, every 3 weeks. Pedis and acrylic fills. The techs are well trained, friendly and courteous. More importantly, the workstations and pedi spas are always spotless. With more than a dozen nail spas within a 2 miles radius, its easy to go to a competitor if the service doesnt measure up. Never felt the need to do so and will continue to give them my business.
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Damaris Ferrufino
Went yesterday 45 mins before they closed for a manicure, worst manicure ever. The nail tech was in a rush didnt even cut my nails and gave my nails an uneven shape. The nail polish is uneven. The nail tech told me to leave 5 mins after finishing, the nail polish wasnt dried!! He just wanted me to pay and give him a tip which honestly he did not deserve it. Not going back!
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Chele Delong
Went in for an eyebrow wax, left with half my eyebrow missing. Will not go again, honestly I only went because I had a coupon but I dont see a point in going back for the last 10$ I have on it. Very disappointed, now I have to wait for my eyebrow to grow back in before I can fix it.
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Anonymous User
My fingers are incredibly sore after the rough treatment from getting solar nails. Already found three botches in my nails and several instances of glue on my skin. Ive never had such a horrible experience with solar nails, and Im not making the same expensive mistake twice.