Address: | 21040 US-281, San Antonio, TX 78258, USA |
Phone: | +1 210-481-6299 |
Site: | beecleanwash.com |
Rating: | 4.2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM |
CY
Cynthia Van Buren
Ill be honest I checked the reviews and there were some bad ones, but I figured go early when its not busy it will be fine. I was wrong! First off I watched as 2 Ford trucks were being detailed like they were on a show room floor and I mean outstanding work being done on them. My truck was on the far side so I thought wow my truck is gonna look brand new this place is great and I was thinking this guy is gonna earn a 20.00 tip which is my custom if they do a good job, not the case here. When I was called and I got up to my truck the inside looked good but the outside was horrible. They never touched my step bars (which are black) showed every bit of dirt, I made him redo those, the drivers door had to be wiped down, the kid said what was on my door wouldnt come off (I wiped it off with my hand) then he wiped it again. Wheel wells were also a problem (dirty) and all he did was spray tire shine on them he didnt even wipe the inside edge of my fenders. They didnt do my bumpers front or rear, tool box was not wiped off and is still dirty and the roof WTH happened there it is a dirty mess. I didnt see that tell I put my Antennas back on, all 4 of my side Windows are dirty and then my tires rims were not even done there is dirt still on them. I got the feeling 1 of 3 things happened. I was a woman and they didnt think they would get a good tip. My truck is older or they have a thing against Chevys. Either way Im not impressed. Anyone who knows me knows I love my truck and take very good care of her. I didnt stiff them on a tip (I probably should have) I still tipped 10.00 but they could have had 20.00 if they would have treated me like they did the men and their trucks.
GA
Gareth Starkey
I have used this service several times and been satisfied. However a few months ago I had several items stolen from the dash when my car was being serviced. The management apologized and informed me that the person who serviced my car would be removed from a car cleaning role and redeployed within their company, and amazingly that he had done this before so this was his third strike. I have never been back to this car wash as they did nothing to return my lost items, nor did they even offer a free car wash and I felt that I was an inconvenience to them by bring this to the owners attention. The value of the value of the lost items was only about 35 bucks. Yesterday I drove past the car wash and guess what???..The same employee who they said was redeployed was washing and servicing cars again.. Just a warning.. take anything you want to keep out of the car with you as it appears as though theft may well be, by inaction, sanctioned and condoned by the management. I did not inform the police as it was such a petty crime, I regret not doing so now. Looking at all the other experiences of theft posted here, maybe the next time this happens to a patron they should inform the police in an effort to push the ownership toward a more ethical and responsible business policy
PA
Paige Hall
My husband and I started using this car wash when we moved here from out of state and loved it. Then my husband noticed his $200 pocket knife was missing that had been in the closed console of his vehicle. He sent an email to the owner who said they would find his knife or replace it. The owner had his manager contact my husband to ask him some questions. It had been a couple of months since having the interior washed, and the manager said there wasnt much he could do. Recently, my husband noticed they also stole his Bose headphones when they stole his knife. We wont ever let their employees clean the inside of our cars again! If you cant lock the console, I suggest taking your belongings out.
LE
Lexy santillan
Left happy. Pros: clean the little places like the cup holder that often gets overlooked. Friendly service. Price for indoor outdoor clean 15$ Cons: Couldnt get all the stains out. A little dirt and stuff got missed. Most cleaners are dim witted and its hard to find a manager. Theres no official customer service. So while they are "friendly" I cant say they are professional. Took a LONG. Time. And they didnt know how much longer it would take. They said 10 minutes it took 20 more minutes after a 20 min wait. All in all the best car wash Ive been to so far.
NA
Natalie Harr
After I used the car wash this weekend (Saturday the 16th of July, 2016), I notices white brush marks all over my car from the car wash. The brush strokes were white because the car wash brushes had made grooves so deep into my car that it had completely scratched through the red paint job on my car. Very upset and disappointed. Do you not have regular maintenance checks on your brushes when you have high volume of cars??!! Poor management of upkeep and maintenance on your equipment. Ill be going elsewhere for my business.
JE
Jessica Baker
Free vacuums if you want to do it yourself, they also offer more full service stuff be ware that if your vertical is bigger then typical you will be charged more for full service, no signs about this but was informed when I brought a passenger work van in that it would be 15 to 20 dollars extra. They were willing to refund and re charge for just a wash since I decided to self vacuum. Friendly staff and much more reasonable prices then the wash tub. Seem to have some good location too. Easy to get in and out of.
SA
Sam Madhani
Love this place. First of you can go and use their vaccums free to clean your car. Secondly their cheapest car wash is $4.99 and it does a damn good job. Lastly they always stand by their warranty, I had my headlights cleaned and went back after a few months to get them re cleaned they redid it without any questions and this guy name Chris (bearded fellow) his customer service is amazing. He is always smiling and a great guy to deal with. Thanks Bees Carwash.
AL
Allen Gouthier
Love this place. The detail and pride is far better than any experience at the major car wash in SA. After receiving a year of free carwashes at the other place I was glad to be back. In fact, I turned down another free year and signed both my wife up on the monthly plan. The only thing that woukd make this place better is the option for car waxes, beer, food and a bunch of Tvs with sports on.
AG
Agustin V
Bee Clean has by far the best price in San Antonio for this level of cleaning. Every time Ive come here my car has been spotless inside and out. The great, friendly, and efficient service from people like Brenden and Zach remains unparalleled in this industry for this city. When my car is dirty, I know I can trust those guys at bee clean to get my car done right and quickly.
LA
laura henley
I simply Love this carwash. They go out of their way to make sure the job is done right! They encourage you to walk around your car when they are done... They wait for you after you get in your car and ask, "Can I do anything else for you.... is it all ok". They are very sincere and proud of the service they provide. I enjoy each visit. Actually, Im on my way there now.