Address: | 355 W Josephine, San Antonio, TX 78212, USA |
Phone: | +1 210-334-1920 |
Site: | kraft-cleaners.com |
Rating: | 4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–1PM Closed |
JE
Jessie Hart
Update: I gave them one more try because they are so close to my house. They could not guarantee two shirts could be cleaned and pressed before 4.5 days had passed (Monday 7am drop-off and earliest pickup Friday after 5pm). Downgraded to one star for timeliness. Bad dry cleaning, bad alterations... I left a few items for dry cleaning and alteration here. The alteration they did somewhat well. But the store does not have a fitting room so I had to guess and tell them how much to alter the hem of my pants based on how I remember them fitting before. The dry cleaning of a suit was left out hanging without plastic because they had a question about the removable buttons which I removed before turning it in. The question was serious enough for them to not put my allegedly clean suit in a plastic protection bag but it was not important enough for them to call me for a week. The result was they put my suit in plastic in front of me and it was covered in dirt/lint when I arrived home. So.. 2 stars for not having a fitting room and 2 stars for lint all over my "cleaned" clothes. Anyone know a better dry cleaning place near this location?
NE
Nelani Pathirana
I am confused by the good reviews below, since I had a different experience. This is a completely unprofessional establishment, in my experience. The people working here are rude and unprofessional. I left both dry cleaning and a garment alteration. I called on the day of pick up to confirm that my order was ready, and was informed that they could not get to my alteration and would not do it for another week. They had not even caked me to give me a heads up our the opportunity to get my alteration somewhere else. All the manager did was give me an insincere apology. The dry cleaning job itself was fine, bit if you want a professional establishment, or to have your business treated with any respect, this is not the place
TE
Terry Huckins
I tried Kraft Cleaners and found the help to be very rude and disrespectful. Then when I called to complain the person that answered the phone again was rude when I asked to speak with the manager she insisted to know why I wanted to speak whit her before transferring me then after all that she just took my phone number. To the manager credit she did call me right back and apologized for their attitude and assured me the owner would call me concerning this matter, I waited all afternoon and did not receive a call from the owner. I find it very hard to believe Kraft Cleaners can clam there the best in the business!!!!
BE
Bethany Ronan
When I came to San Antonio I needed to find laundering services and a dry cleaner that was willing to pick up and deliver my clothes. A co-worker told me about Kraft Professional Dry Cleaning and I started using their services. I liked that Daryle was doing his best to make his customers happy. Ever since then he has always been on time and the clothes have been perfectly cleaned, steamed and ready to wear.
LA
Laura Bonython
My favorite dry cleaning company! Always do a great job and never let me down! Their same day dry cleaning service is exactly what I need. I dont have time for laundering and ironing my clothes and I need someone I can rely on. Kraft Professional Dry Cleaning is the company that I found to be the best among 10 other dry cleaning companies in San Antonio.
AB
Abby Banfield
They managed to provide a perfect dry cleaning service last Thursday. I called them, it was an emergency and Daryle came in 20 mins to pick up the dress that had to be cleaned for the evening party. It was around 3 p.m. and he delivered it after only 2 hours. The night was saved thanks to Kraft Professional Dry Cleaning.
DO
Doc & Ellen Stephens
We have used Kraft Cleaners for decades. We drive past many cleaners to go there. Their quality is consistently excellent, they take great care of our clothing, and they know how to remove stubborn stains. We have tried others from time to time because they were closer, but there is just no comparison.
CH
Chanel Ludwig
I like them simply because they get the things done. They use the best products that are available to make their customers clothes look like new. I really think they treat the clothes just like they treat their own ones. Add to this that they have a same day service and you have a perfect dry cleaner.
RU
Rusell Brooks
I took my dry cleaning to the store (though they do pick and deliver). The work was excellent and the customer service wowed me .. very friendly and did a great job answering my questions. And the turn around was quick. I highly recommend for dry cleaning in San Antonio, TX.
MA
Mario Siller
Kraft Cleaners did an amazing job restoring my wifes leather jacket! Not the most organized looking place but they get the job done. Make sure you clearly communicate if you need to have your items back faster than their posted turnaround times.
BR
BrookeandThomas Roe
They always manage to get the most stubborn stains out. I went to a different dry cleaning company closer to home, but they sent me to Kraft for my tough clothes.
CA
Caitlin Elsey
Thank you for delivering my clean clothes always on time. I am happy with your dry cleaning and laundering services and would use them in the future.
JA
James Springer
This place is the best dry cleaner out there. Thanks guys for getting my suite all cleaned up. It Looks like new thank you all so much.
AR
ArJay Martinez
You get what you pay for!!! Customer service always with a friendy smile. The staff is #1! Best Cleaners in San Antonio.
JE
Jeremiah Feinburg
Everything I bring to Kraft Professional Same Day Dry Cleaning comes out great never had an issue.
EL
Elizabeth Jones
Knowledgable drycleaner on staff and they do good work in a timely manner
A
Anonymous User
They were very nice and did a great job on my clothes
RU
Rufus Garcia
Everything always comes out nice and clean.