Address: | 9714 Potranco Rd, San Antonio, TX 78251, USA |
Phone: | +1 210-681-8588 |
Site: | barberphabe.com |
Rating: | 3.3 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 7AM–4PM Closed |
MA
Mario Martinez
I would like to take the opportunity, to thank every barber here at on point barber shop. Ive been coming to on point barbershop for a little over 2 years now I generally walk in due to my schedule from time to time I will call to make a appointment. I have to say this is the best place Ive been to get a great and very detailed haircut, and also the barbers provide great customer service every time I walk in there, I dont have a preferred or set barber, Ive tried every barber in the shop and I have to say everyone is very skilled and talented in the barbershop every barber pays attention to detail and very precise with there craft, it also a great environment at the barbershop as well. This guys have great conversations with each other you can tell all the barbers are very close knit with other another, love how they balance the conversations from serious real life conversations to going and joking around all for good fun. The barbershop is very clean and always well maintained. On point is the place I come to get away from life a bit and enjoy those 30 plus minutes to myself. I always appreciate great customer service and if your looking for a great haircut and also great customer services in a great environment this is the place to come to all 12 barbers are very talented at what they do and take there craft very serious you will always leave looking On point
BI
Billy Quintanilla
I have been here twice to try and give this spot my business. I get my haircut every 6 days with my barber of 17 years. I spend a substantial amount on my cut and shave. This place is 2 minutes from my home which is much more convenient than the 30 minute drive I make for my regular barber. I walked in to this place on two different mornings and could not even get acknowledged. I gave them the benefit of the doubt due to the nature of this business and how they typically operate. I didnt think that a greeting was too much to ask. The first time I waited 42 minutes and never was spoken to at all so I left. I gave them another chance to earn my business. I waited again without being acknowledged for 30 minutes. I was finally greeted and offered some service. I asked the gentlemen cutting my hair a few questions about his career, the history of the shop, and offered some of my own personal information. I became especially discouraged when I learned that the owner of the shop was the first chair at the front of the establishment. To be in business and not respect the table stakes of entrepreneurship is discouraging to a fellow business owner. Customer/guest relations is price of entry especially as you attempt to grow your presence in the community. I hope things change for this gentleman and his establishment.
DA
Daniel T
Went here for just a basic military cut. Waited a few minutes to get seated and expected just a quick cut. The Barber was very detailed in his work and took him time to make sure it was done properly. He went over the same section multiple times and then went back over it with a fine tipped razor. The whole thing took about 45 minutes. The Barber was friendly and the place was nice and clean. I would definitely go back and would recommend to others.
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Reynaldo Bueno
Your typical run of the mill wannabe Ice cube barber shop in San Antonio, TX. "On point" is the last thing that describes this shop. Several barbers sitting or hiding in the back while walk in customers sit and wait for no reason. This seem to be typical with SAT barber shops. No greeting, No welcome to our shop... just a bunch of awkward stairs from the thuggish looking barbers.
EA
Easton Silverman
Good Haircuts! But the appointments that you set are never on time I have made an appointment at a certain time then waited 45 mins till Im actually in the chair! Even had to cancel the other day because he had 2 people in my spot when it was supposed to be my Time but other then that there fades are nice and Im alway happy with my cut
BR
Brandon Etienne
Had a fantastic time, make an appointment on the app its super easy in and out in 30 minutes, Great group of guys especially that guy john he really puts a first impression on you, i mean as soon as i walked in it was nothing but smiles and laughter. I get my haircut twice a week up here and have not had a problem in over a year.
TE
Teresa Rogers
My son was waiting there for 2 hours and was never called up. Worst service ever. I even signed him up as soon as I got there. This place should make sure to let everyone know to make appointments only. NO WALK-INS!!!! Im pretty sure that they can do some awesome haircuts but my son will never know.
RO
Robert Menjares
Terrible customer service. Waited a good while before we were told "No walk ins". Seemed real indifferent about their customers, and when we were finally able to book an appointment, we walked out with mediocre haircuts not worth the hassle, awkward experience, or price. Not recommend
RO
Roxanne Luna
Horrible customer service. We waited for along time with an appointment. When we were finally called the barber told us he couldnt cut his hair because he had to get his own hair cut first ....what the? Wish I could give this place no stars.
DR
Dre Tompkins
Ive been going to On Point Barbershop for over a year now; and the quality and customer service has been great. I make all my appointments using the Style Seat app, which is great for someone like me that always has a very busy schedule.
ED
Eduardo Ramos
No receptionist and or same day appointments at San Antonio "local" barber shops. Expect lots of awkward silence like walking into the wrong classroom. Noted. lol. One barber handed me his card. I may still give the place a shot.
IR
Irma Herrera
Usually no walk ins, but it was a last minute before school haircut. They were open and taking walk in till a certain time. Very nice outgoing barbers.
NA
Nathan Ruiz
Walked in just to check it out and maybe give them some business but was told no walk ins as soon as opened the door. Pretty bad customer service.
KE
Ken Heckard
Just went here for the 1st time today and I will definitely be going back. Phabian hooked my fade up and the atmosphere in the shop was on point
RO
Rob Mellow
No walk ins mediocre haircut and ridiculous waiting time i will never go here again or recommend this barbershop to anyone a true waste of time
GE
George Myers
Its good to have a reliable barber. Appts are always on time. All of the banners in her can cut and they ruin a respectable business.
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Bk J
Great service i take my 2 sons every two weeks for the last 2 years make an appointment online always walkins too long of a wait
ZA
Zachary Breaux
Cut is always on point! Barbers are cool and friendly. Book an appointment and youll never have to wait.
MA
Mark Benavidez
No appointment, dont waste your time. Sat for 2 hours without even the respect of anyone giving a f***.
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spingarn77
Go see I have. Hes the best. All of the other barbers seem really good too.
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Frank Tovar
Lots of buzz at this place. Everyone is very friendly and quick!! Great place!!
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noah probaly
it was so good every one promotes my hair cut i got from a man edger