Valdez Auto Total Repair

923 Clark Ave, San Antonio, TX 78210, USA

Address:	923 Clark Ave, San Antonio, TX 78210, USA
Phone:	+1 210-534-0858
Rating:	2

Location

Photos 4

Reviews 6

Gloria Torres

This is being sent to "Juanito", the Proprietor And Mechanic, of Valdez Complete Auto Repair, located @ 923 Clark Ave., On the EAST SIDE. In DECEMBER-2016, I took my 2004 Jeep Liberty to Your Auto Repair Shop, to have (1.) Radiator REPLACED/ Still Under Warranty (2.) 2 Cylinder Heads REPLACED. (3.) 2 Head Gaskets REPLACED. You QUOTED me the Repair Charges, Including Labor, to be $700.00 On that Day, You ACCEPTED $400.00 Down Payment, and Told Me, My Jeep Would Be FIXED & READY, in 1 to 2 Weeks. I informed you, that I would give you, the "Remaining" Balance Of $300.00, at the End of JANUARY-2017, and you were in TOTAL AGREEMENT, with this. Well its Now MAY-16-2017, and "STILL" My 2004 JEEP LIBERTY, Sits in your Auto Repair Shop, "UNFIXED"❗ As of Last Monday, it Has Been "6" MONTHS That My Jeep, has sat in the VERY Back of Your Garage "UNTOUCHED"❗ Last Saturday, Was the 1st Time, to see it OUTSIDE, in the FRONT, with your DAILY ASSURANCE, that "Chuey", One of your Mechanics, Would have it FIXED & READY, By the End of the Day. Well, that Saturday Came & Went, & "Still" My Jeep Remained, "UNREPAIRED"❗ In these "6" Months, you have given me, One EXCUSE AFTER ANOTHER❗❗❗ ✔In DECEMBER, your Excuse for NOT Repairing My Jeep, was that your "Mechanics", went Home for CHRISTMAS, To MEXICO, to be with their Families. ✔In JANUARY, your Excuse was, that Your Main Mechanics, were Still in MEXICO. ✔In FEBURARY, your Excuse was, that it Was "TOO COLD", for your Mechanics to Work, on My Jeep. ✔In MARCH, your Excuse was, that it Was "RAINING" Too Much, for your Mechanics to Work on My Jeep. ✔In APRIL, your Excuse was, that you LOST, some of your Mechanics, so NO One was Available, to Work on My Jeep. ✔In MAY, According to You, My Jeep WOULD BE FIXED, By "Chuey", One of The Mechanics. "3" Months BEFORE, I Told you to PLEASE, JUST REPLACE THE RADIATOR, THATS "UNDER WARRANTY" & to FORGET the Cylinders & Head Gaskets. And, you Couldnt EVEN, DO THAT❗ ✔In MAY-15-2017, My 2004 Jeep Liberty, Remains, "UNREPAIRED. On MAY-15-2017, You FINALLY Answered My Texts, on WHY, WAS MY JEEP "Still", NOT REPAIRED❓❓❓❓❓ ✔You told me, it WASNT getting FIXED, Because, you WERE IN MEXICO, On a "Family Emergency". To the PRESENT, You have NOT answered My Text, as to WHEN will My Jeep, BE FIXED & READY, for me to take home❓ Respectfully submitted, Gloria E.Torres May-16-2017.

LJ Towing

This guy sell you used parts recycle oil drives your car out of town before giving it back. I went to pick up my car they told me it was not done yet so when I get there my car was no where to be found. I chk my gps and it said it was in Mexico! I reported it stolen and sued the owners..

Tim G

DONT GO TOO!!HorribLe place got car fixed there several times and every time that park he fixed broke just changed out a crankshaft seal and its already leaking only been a day.. Would not waste my money on such dishonest shady mechanic DO NOT GO!!

Adrian Galvan

I used to work there they over charge & have illegal immagrants working there, they drive customers car for their own personal use,

juanita moreno

I got my car stereo stolen from here all my CDs & a tool box dont recommend it to nobody

chicho chicho

Because they lie n steal from costumers