Computer Fixer

Reviews 7

MA

Mark Druskoff

I have used them several times and have been pleased with their service each time, and satisfied with the results. The first time I used them, the laptop I use for work died and I had no back up. Essentially two weeks of work had disappeared and had a deadline approaching. (Ive since learned to pay for an automatic backup service.) I took it to Geek Squad at Best Buy and they said it would cost a several hundred dollars, they would need to send it off to a facility which would take several days, and they could make no guarantees that any of my data would be recovered. The Computer Fixer let me know that there was fee to expedite my order, but that they would more than likely be successful. I was quickly back up and running with all my data recovered, and for far less than Geek Squad wanted. Well worth it. Ive gone back several other times to recover data off of old hard drives I had thought were lost for good, and theyve always been able to take care of the issue. I highly recommend them.

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AU

Austin Thomas

Took my computer there in hopes of a fast fix because I didnt have the time nor patience to deal with it. First off the woman handling the orders is a bit on the rude side and didnt really explain how their whole process works. Took them about 2 weeks to get to and "fix" my computer which was ridiculous and made constant excuses when id call and ask about the progress. When i got it back it was basically in shambles. He had to reformat my PC which is what i expected but half of my files were there and half were not, didnt properly install windows updates and would actually blue screen on shut down/start up. It was a total utter nightmare until I deduced that it needed a new motherboard. Which i got and installed myself. 5 hours later that night after undoing all the pitiful work these guys did to my computer I got it up and working flawlessly. I cant believe these guys call themselves professionals. Lazy work, Lazy service, POS building. Shame on me for not seeing that right away.

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Anonymous User

Ive used them more than once, and all repairs were done right the first time. I once took in a computer to have a CD-ROM drive installed, and the guy offered to show me how to set the jumper so I could save money and do it myself! They once helped me out for free, as it turned out to be wires too close to a fan. It was taken care of by a bread-tie type of device. I may be taking a laptop into them soon for a dead network card, unless I feel like trying to deal with it myself. They are my first choice in this area, and the friend I referred there was also a happy customer.

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Sean Larkin

We have taken our computer here for viruses three times in six months. It has taken them a minimum of two to three weeks each time to fix the computer but the same problem keeps happening. It cost us a total of $600. I call another computer repair shop and they say it can be done in three hours for $80. The problem is that they will put your computer on the shelf and wont get to it for weeks at a time. Plus they overprice you without fixing the problem. Our computer got the same virus faster than we even got our bill for the last one!

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Anonymous User

I recently took my Toshiba Laptop to be repaired, and there is NOTHING wrong with their place of business, and the customer service was great! They diagnosed the problem. and I got my laptop back in about a week,,,,,(it needed a new motherboard), They were very willing to answer questions, and to help in any way, and they are very knowlegeable. I am a member of the Conroe Chamber of Commerce, and will highly recommend anyone to use their service!

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Shawna Treworgy

Wonderful customer service! I had a tricky case of getting pictures and videos off a phone I used overseas. The owner searched through every folder on the phone to get all my memories onto a thumb drive. Very kind and professional.

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George Randolph

Very rude, I will never buy services or products from them.

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