Address: | 9896 Bissonnet St #140, Houston, TX 77036, USA |
Phone: | +1 832-821-5578 |
Site: | slateitconsulting.com |
Rating: | 5 |
Working: | 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM Closed Closed |
ER
Eric Arvizu
My laptop decided to stop working the day I needed it the most. My laptop was slow as molasses; any program I wanted to open took years and any document I wanted to open never did. Mind you this is a laptop with good specifications for performance. With all of the free cloud backups available to me I did not think to backup any of my data. Thankfully, Slate I.T was there to save my day and possibly the next couple of months. I decided to give them a call and they priced matched any offer other companies made me. I decided to drop off my laptop at their office and from there I knew everything was going to be okay. The techs knew exactly what was wrong in a couple of minutes (failing hard-drive) and gave me a turn around time of about two days. The very next day, I gleefully answered their phone call; telling me my laptop was ready to be picked up and my data was all intact. Best part of all, it was all under 200 dollars! They also recommended programs that would safe guard me from these types of issues. Thank you guys. I definitely will be spreading the word.
DA
David Miles
They very quickly diagnosed a failing HDD as the cause of failure of my laptop to boot, and were able to install a new one and rescue the data from the old one. They also suggested that power issues were probably due to a faulty battery, having checked all the internal connections, and then managed to track down a new (but discontinued) pack from out-of-state. Drop-off and pick-up was a breeze, Taylor kept me regularly updated while the work was performed, and the final price was exactly as quoted. A great experience compared to some of the computer repair places - Id have no hesitation recommending them to anyone.
MO
morgan ross
I was heart broken when my laptop broke after dropping it off a balcony. I thought I would have to replace it by buying another laptop. That was until I looked up Slate IT services. Taylor kreigbaum saved mine and my laptops life, I thought that all of my important information would be gone but with the help of the squad my laptop was fixed within the next 2 days. I highly recommend Slate IT services and I will be returning if any other damages happen to occur! Thank you Taylor for all of your kind hearted work and help :).
CH
Charles Kilborn
The MOST responsive and efficient service of the kind Ive ever had. In my case, I experienced a hard drive failure. Slate was first to quote (within a couple of minutes) on Thumbtack, they were very reasonably priced, and always quickly answered the phone or called back within a couple of minutes. They picked up my machine and dropped it off a day later repaired (as estimated). No surprises or "gotchas"....just good service. Solid group - would strongly recommend their services.
WA
Wanjiku Kariuki
Love, Love, Love.... your heroes when you have a project deadline and a computer that decides to give out on you completely at the 11th hour. Took the techs at Slate IT less than 3 hours to resolve an issue a different company said would take 4 days to complete. Fair pricing.Excellent service. Will recommend to all my friends and colleagues! Happy as a lark.:-)
KE
Ken Odegard
First used their services a little over two years ago when they upgraded my MacBook memory and switched out the hard drive for a SSD. Been back several times since then for phone repair and other computer questions. Highly professional technicians and consultants. They are consistently able to deliver and provide educated advise on my I.T. needs and questions.
SA
Sam Cart
I dropped my laptop and it stopped working. The tech came to my home the same day and fixed the problem. Most importantly i didnt lose my pictures, i had over 600 pics of my kids and other family members. The pricing was $180 cheaper then geek squad and i didnt even need to leave my house. I highly recommend this company.
NI
Nicole Churbock
Installed Windows on my Mac, which was a HUGE help for my business modeling classes. Taylor walked me through the process and never left me in the dark. As a technologically challenged person, its good to know there is an IT service company that genuinely wants to help without ripping you off.
HE
Hector Laya
Slate IT services was the fastest, most professional and reliable service I have ever used to fix my computer. I would recommend this service to anyone in need of IT help!
SA
Sandip Meisuria
Excellent service! Jeremy was on time and did everything as per requests. I will definitely use them again and refer them to my family and friends.
SC
Scott Boates
Slate has kept my office automated, updated and efficient since 2013. This is a reliable, creative and affordable group. Best in Houston.
BE
Betty King
Unbelievable......best type of service ever