FedEx Office Print & Ship Center

Address:	933 N Main St, Layton, UT 84041, USA
Phone:	+1 801-543-4300
Site:	local.fedex.com
Rating:	3.3
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM Closed

Location

Photos 41

Reviews 15

Aly Gates

I went in my first time and had a great worker help me out. She was fantastic. It was my first time being there and she made me want to come back with a friend to print out our school syllabus. When I went back the next time (about 2 weeks ago), I believe it was the store manager that helped us this time. She complained that our order was to big and kept stating that this was going to take some time. And she didnt have the time to deal with it and it needed to be done as an order. This was after about 15 minutes of me trying to help her and help explain to her which items I needed off of my USB drive. She let other customers interrupt and helped them because mine was "going to take a while". I understood that my order was a lot, but making a customer feel that bad for an order and that it was going to be a real pain in the neck to finish is unacceptable customer service. I dont love writing reviews because I believe everyone has a bad day here and there, and I wanted to give this worker a benefit of the doubt. She was sure nice with the one customer that kept wanting to check if his scan worked on his USB port and she would help him while I was trying to show her things that needed to be copied. After about 30 minutes she got our stuff loaded onto the drive and then we proceeded to get the order into the system to have us pick it up the next day. She never told us it would be an extra charge for 3 hole punch, she rolled her eyes a few times when asked if she checked the powerpoints if they had any notes attached to them (which she told me they did not, and they actually do. I watched her open up only ONE pp when we had about 10 different pp.s). The store NEVER called us the next day, I called around 2:30pm to ask if our order was done and it was finished the night before (they cant call pass 8pm-love that idea so good job). But that shouldve been done first thing in the morning. We got our order that afternoon and we ended up missing about 30 pages of things, they didnt do double copies for some units and then we got some papers that were triple copies of other things. Bottom line; I felt like she didnt really care about helping us and just wanted us to be out of the store. Our order was a little difficult but a customer should NEVER feel that way when leaving a store. Not good service at all. Wish I could say different.

Angel Davis

The lady that assisted me was incredibly hateful. She was the same way on Saturday and I sought assistance from someone else. Tonight however, I had no choice but to have her prepare my shipping. She told me I had no other option than to do 2 day shipping when on Saturday I mailed the same thing and the older lady gave me several different options for delivery dates. She then asked if I was mailing anything of any value. Im not mailing trash, what the heck does that mean? She then was snotty after telling me I had to do the 2 day shipping and told me this wasnt the post office we arent cheap. Are you kidding me? Completely hateful and I will take my business elsewhere in the future. Considering I run my own company and ship several items I refuse to be talked to like that, tonight was the last time Ill use this location and quite possibly FedEx in general. An too be forced to pay for 2 day shipping when the other lady Saturday gave me options was just taking advantage of me because she wasnt happy about Saturday. Completely upset by the service I received.

Alma Jensen

The counter clerks were rude, and flat out refused to take my package even after placing it in one of their free boxes complaining that I didnt put enough padding around the item I was shipping. The item I was shipping was wrapped in a bubble envelope and then placed in the larger box. They would only ship it if I bought one of their $12 boxes rather than using the free one. I happened to be lucky enough to catch the Fedex driver and asked if he knew another place that I could take the package to and he said it look fine to him and was willing to accept the package. The package arrived just fine. But the store in question I would avoid like the plague unless you want to be ripped off.

rcaction0912

DONT I REPEAT DONT USE THEM!! EVERY TIME I USE THEM IM GETTING SCREWED!!! I got a quote from them over the phone for just over $100 to ship it and when I got to the store the price "magically" jumped from $122.00 to $242.00, I want answers but I cant even get ahold of their support to get answers, just their crappy automaton, Im going though UPS every time I can from now on, thats for nothing fexcrap

Brad Wind

When I need something shipped this is the place I go to First. When I have my packages shipped here I know that theyll arrive where I need them to. The staff is professional, and has done a very good job of taking care of my needs. They are good add recommending packing and shipping when I just bring in an object that I need to send somewhere. This place suits my needs, why would I go anywhere else?

L. Hyde

Many thanks to Sadie and the awesome team of the Layton Kinkos! Its always a stressful thing when you have a print project that you hope turns out well. Sadie and the other techs who assisted me were so helpful, kind and efficient. My project turned out perfectly! Ive been to other shops without this kind of happy ending. So, thank you very much!

Anonymous User

Everytime I go to this location for any type of job, may it be big or small its always done fast and right. The entire staff aways greets me with a smile and makes my experience great, everytime. There are a few of these in this area, but this is the ONLY one Ill go to.

Margot Pauni

Sadie is a wonderful associate! She was so helpful and kind. My pictures printed out very well. Only 4 stars because their internet is so terribly slow and theres no cell reception if your sending documents from your phone.

Cathy Groos

I work in SLC but I live out in Davis County and I bring my shipping home to ship at this FedEx because they are fast and friendly and no parking problems

Johanna Armendariz

ALWAYS a good experience when I go! I wish I could have gotten her name, but the gal that was closing on 6/8 was so nice! Thank you!

Jason Shultz

Average staff. Doesnt offer the same services as post office. If youre looking for just FedEx services though they cant be beat.

Thuy Nguyen

Dont come here much but am always glad its here when I need to print off a few documents. Self serve station is great!

Wes Swank

Fedex has never failed to get the items I sell to my buyers on time. How much do I owe you for my good reputation?

Nick Zito

counter clerks are jerks and rude. Actually laughed at my girlfriend when she asked if something was possible.

Mobile Radikal

Friendly staff and they ship quickly. They took care of me and my package