Mc Dougal Funeral Homes

4330 S Redwood Rd, Taylorsville, UT 84123, USA

Address:	4330 S Redwood Rd, Taylorsville, UT 84123, USA
Phone:	+1 801-968-3800
Site:	mcdougalfuneralhomes.com
Rating:	3.6
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 32

Reviews 8

Shar G.

I wish I didnt feel like writing a review. My grandfather passed away a few years ago. Unlike anything you get at retail, a funeral is an experience, a memory; you cant take it back. I wish I could. Within a year I buried 4 grandparents, this particular grandfather was #3, so I had a bit of experience as to how a funeral home behaves and acts, but I had no idea that McDougals would treat my grandfathers funeral this way. You even grew up with him in your neighborhood! This should mean you treat it with MORE respect, not less. I am a florist and had the opportunity to do the flowers for the funeral. When I arrived most of the team stood in the hall and watched me struggle to get the door open with the flowers. No help from them. They werent dressed in a suit (unprofessional), and they were loud. They didnt tone down the entire funeral. As I brought flowers in, which consisted of an easel piece, a table arrangement, and flowers to put in the corner of the casket (since there was a flag on top of the casket) I was told that whatever was in the primary room (where the viewing was held) I would personally have to move the flowers into the chapel before the closing of the casket. Really? Thats your job. Every other funeral I have been to, the funeral home takes care of moving the flowers and taking care of the minor details like that. My job is to mourn, I didnt get that chance until hours after the funeral. Heres why. When it came time to close the casket, I and thankfully a kind cousin and my brother, carried the arrangements to the chapel. As we were heading back to the primary room the door was being closed! You KNEW I was taking the flowers down, yet you were closing the door on me? I was able to make it in, but just barely. Once again you werent wearing your suit coats (which I saw you carrying around, why carry them? Just put it on!). We had the family prayer and as you went to close the casket, someones cell phone went off, instead of stopping the closing process to speak, or simply ignoring it, you pulled out your own cell phone and proceeded to tell people to turn theirs off. You closed that lid so quickly I wondered if you might have dropped it. I turned to shush my someone for talking, and I literally turned my head and then looked back and it was closed. I didnt get to see it shut. There shouldnt be any talking on your part, and my goodness, let us savor the last time we get to see our loved one. The proceedings went well from there on out, but I was worried once again if you would move the flowers to the graveside. I made them for my grandfather. I had worked on them for hours, and I was exhausted so, really my thoughts werent on the funeral. That part is partially my bad, but I shouldnt have to worry if a funeral home will do their job. After the graveside and luncheon, I wanted to go back to the cemetery. When I did I broke down in tears, not just because all my stress came out, and I finally got to mourn my grandfather, but because one of my arrangements was in pieces all over his muddy grave. The holder for the flowers was at his feet and the flowers themselves were fallen over at his head. Why in the world would you not even TRY to put the 2 together? They were scattered and a mess. I spent the time of me crying trying to make it look better. But hours of work was tossed as if it didnt mean anything to anyone. Im sorry about the long post. I want you guys to do better. This has been on my mind for the past few years and I dont think it should go unnoticed. Like I said earlier, this was an experience; you cant take it back like a shirt that doesnt fit right. I will always remember my grandpas funeral as stressful and disrespectful. I do hope you the best in your business, but please be more mindful of the families you are SERVING.

Dawna Erickson

I would not recommend this funeral home to anyone if you need to use their chapel. I attended my Aunts services today February 8th, 2016 and the the microphone was broken. When I say broken, I mean that it wouldnt hold its position on the podium so the person doing the eulogy had to try to hold it up the entire time and the feed back was so awful you couldnt understand what they were saying. Our poor singers experienced so much squelch that you couldnt even appreciate their beautiful talents. I will be more frustrated if the recording of the services that they provide to the family has this same quality of sound as during the service as this is our last formal memories of our loved one. They obviously havent read previous post because there is another comment from January about the same issue. It may not seem important to them but as a loved one, there are so many emotions the day of the funeral that sometimes you want to re listen to the services at a later time or provide a copy to those who may not have been able to attend, so it is a big deal if the sound system Stinks. They were also doing some type of "fixing" more like "pounding" in an ajacent room during the services. So frustrating!

Scott Downing

I have experienced the grief of losing a child to miscarriage. My wife and I were devastated and had no idea what to do in our situation. Certain factors had come in to play in our lives that made paying for services difficult. McDougal funeral home provided help to us with no charge and no benefit to themselves. I truly appreciate what they did for us and I do believe they operate their business for the right reasons. Its easy to say that because I received free services, but the way they treated us showed great compassion and care and made me realize that there are still people who truly care out there. God bless them.

Paul Staten

McDougal Funeral Homes is stellar. My experience with their pre planning team has been great. They have shown that they care and really pay attention to details. I referred them to my mother whom they helped out as well and she was really excited because they got her a great deal on the plot that she wouldnt have been able to do on her own. Thank you Ron and the team!

Levi Gibson

Very unprofessional they made 5 big mistakes for my brothers funeral which he had already had everything planned out and everything was picked out in 2006. How could they leave out words on a headstone. We even had to ask them to trim his hair before they viewing

Kaden Cooper

I was really impressed with McDougal Funeral home. They handled the funeral of my friends son who passed away. The arrangements were great, the program well put together, and everything was just well planned. I think they did really well with the funeral.

Eric Draper

They were very professional, helped us find all of what was needed within our budget, and the funeral service for my grandma went on without any issues. The location is clean and theyre very friendly.

Sam Fidler

Great service in trying times. Their custom colored casket perfectly captured my sisters personality.