Address: | 3336 South 3500 West, West Valley City, UT 84119, USA |
Phone: | +1 801-969-8511 |
Site: | redhanger.com |
Rating: | 4.2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–7PM Closed |
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Jack Meyer
Beware!! I am currently working out of town and the hotel I am staying at does not have on site facilities for laundry. A quick Google search yielded Red Hanger after looking at their site I decided to give them a shot the next day. When I arrived I was greeted by a nice gentleman who took my hand full of dress shirts and said that they would be $3 each sounded fair enough. I then handed over my clothes to be laundered and he dumped them out on the counter. I handed him my list of items and asked for a quick quote and he said it was a little over $3/lb. I assumed I had between 5-10 pounds of clothes with 10 being on the very high side. He also pulled out a pair of jeans and said that they had to be dry cleaned as well so I assumed another $3 like the shirts. So I assumed around $40 total... I returned 2 days later and found out what they say about assumptions is true... Here is the bill I reviewed... 5 dress shirts at $3 for $15.44 1 pair of jeans for......... $7.85 what? And the real kicker! 18 POUNDS of laundry for... GET THIS... $52.89 For a grand total of $76.18 I was a little less than shocked when I received the bill and when I asked the lady working the desk she was less than helpful and simply asked how I was going to pay without any explanation other than that I had brought in 18 pounds of laundry (must weigh them after the washing machine) Needless to say I will never use Red Hanger Cleaners again! And suggest if you plan to use them... Get a quote before you leave your clothes there...
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Fred Shaffer
I took in a nylon jacket, a reproduction of a 1950s B-15 aircrew jacket as used by F-86, F-84 and B-47 pilots and crews with authentic decals that cost as much as the jacket. I asked if it would be ok to try to dry clean a jacket with decals, knowing that the originals were often cleaned by dry cleaning back in the 50s and 60s. I was assured it would be OK and I left the jacket. When I returned the decals had been intentionally removed. No kidding. the crew did not speak English well enough to understand although they seemed to understand at the time. Since I had asked about the decal and had been assured it would be OK I only assume they misunderstood and wanted it removed. I however was assured it would be OK 5 different times before i left it. BEWARE! slipshod work and no language skills. Unless you can communicate with gestures or something dont trust them with anything. Oh and, of course, no offer of repair or compensation. Their lack of language skills was just my bad luck. If you speak English you should probably find some place that also speaks English. the only reason I gave this one star is I could not figure out how to do zero stars.
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Sandy Sanders
Yes this place is a bit pricey. First I asked what the price would be and the cashier told me she had no way of knowing until the shirts came back. I then asked to have 5 cotton shirts “Just pressed” because I was thinking it was cheaper. NOT! $4.83 per shirt for “Just Pressed” They told me it was cheaper to have them “Cleaned and Pressed”
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Chris Godfrey
Took 5 ties in. Only one came back clean. Cost me $33 for 5 ties and they are still dirty. Way annoyed. Also they press the ties way too hard. You can see wrinkles on the front of the ties from the shapes of the back. Beware. Dont take ties here. 3/29/17 - they called to re clean my ties and did a good job. Thanks guys!
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Nicole Allen
I have never had any problems with this place they do a great job and i love the monthly coupons! I even sent my wedding dress here. They called me and let me know they wouldnt have it ready the day they originally stated but the next day instead. I appreciated the call and I was in no rush since the wedding was over;)
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Todd Scripter
I havent really used dry cleaners before. My white dress shirts for my security officer uniform got pretty dirty and gross especially around the inner collar. I took them to this location and picked them up the next day. It is possible they came back cleaner than when I got them from my company to begin with.
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Richard Halladay
I use a lot of dry cleaners and this location is the best. Cindy and her staff are very friendly and helpful and go out of their way to help me with the little things like noticing stains, fix loose buttons and broken zippers. I highly recommend.
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Cameron Smith
I have been going here for two years and have no complaints. Clothes are ready on time ...Shirts, Pants and other items and have had no issues ....Drive through is easy and quick and they remember my name .....No problems
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ew ewww
I have really enjoyed the business here, the crew is outstanding, and the manager is Fantastic she does her job very well, I will keep coming here from here on out very satisfied with the outcome of this location.
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Brad Walton
Ive used Red Hanger on 35th South for fifteen years and theyve always been great to work with! Fast, Friendly and very responsive whenever theres been a question or problem - which is rare... Thanks Red Hanger!
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James McGarvey
Horrible customer service - the destroyed $120 shirt, told me they would give me an $80 credit and then refused to give it to me and yelled at me. Very unprofessional!
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Brianna Martin
Absolutely amazing. Took my coat in to get hair dye out of it. The lady who helped me, Danii, was very sweet and helpful. My coat has never looked better! Great Job!
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buddy buddy
good job. I like it. nice and clean. even the heavy soiled pots. just give them several days to do it. soak over night.
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Charles Dahlquist
Always pleasant; always on time; new technology developments with customers in mind, Pat always goes the extra mile.
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Annette Morgese
I use the downtown red hanger... the staff is always friendly, helpful, our clothes seem to be well taken care of!
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Loyd Amasio
Awesome location, great customer service and my clothes are alway ready on time and clean. Love it!!
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Randee Krukowski
Love this place!! Great customer service and friendly staff. Will definatley keep going back.
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Brandon Harry
Very professional + friendly staff, glad they are just around the block from my work!
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Clay Hatch
Remarkable. Went above and beyond what was asked including sewing on a button.
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Brandon Nolast
Always gets my clothing clean price and consistency could be better.
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Brayan Rosales
First time going and it was great! Fast and effective service.
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Debbie Ess
Friendly service, prompt service, clean service!
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Rick Rogers
Good job cleaning. To heavy on the starch.
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Douglas Hunt
Quick and friendly service
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Craig Aubrey
In one word, great