Address: | 173 West St, Rutland, VT 05701, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 1.9 |
Working: | 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM Closed |
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Tyler P Waterson
I grew up in Vermont and take a lot of pride in the friendliness of Vermonters. However the staff here was incredibly rude. After my girlfriend went in and politely asked how she could least expensively ship a few packages she was sent away by the woman behind the counter who refused to help her. When the gentleman working called her up (the woman was free but would not call her) he berated my girlfriend for getting it all wrong. Shame on them, my girlfriend was very sweet even after being given the runaround and they were downright nasty.
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Laurie Rosenzweig
I am on the phone right now calling to find out why my mail has not been delivered for the past two days. I was told by the automated system that my wait would be approximately 40 to 50 minutes (yes you read that correctly)! So I have been waiting 8 minutes so far just to see if that was a mistake. It wasnt. if their wait time for their paychecks was determined by customer wait time, they would be getting paid once a year (when the government had to settle out their books)..
AA
Aaron Stevens
If I could give no stars I would. I left a note on the mailbox of my apartment building consisting of 6 apartments. The front door does not work, and there are no doorbells to any of the apartments. The note said to bring any deliveries to the back stairs on the second floor, so USPS promptly dropped it on the front porch and left. Where is that package now? Who knows, it was taken off the front porch, good thing though, my son didnt want that Christmas present.
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John Steinman
How hard is it to knock on a door ? Instead of just leaving a slip, and walking away, too tired from the other packages that you left ? Time and time again, it gets worse, and worse. Very sad .
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Kerin B.
Postal service needs updating in technology and employee training to match todays new communication styles. This will come with time and patience.
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Sheila Peck
Sitting on the phone waiting !!! Missing mail 2 nd day still not here suppose to receive on the first
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Rodney Stocker
Terrible service, I will start using online only. Its that bad. Robots would be better
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Ray Alex
Never friendly
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Ethel Whitehead
Not so great
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Amber Menard
Long wait