Address: | 6090 Rose Hill Dr, Alexandria, VA 22310, USA |
Phone: | +1 703-662-5454 |
Site: | anytimefitness.com |
Rating: | 3.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Cody Thompson
Beware, you cannot cancel your membership earlier than its expiration date. You cannot cancel the membership in the gym or over the phone. I called the ABC financial representative (recommended by the gym) and was told the only way to cancel a memborship is to show proof of a move that is more than 10 miles from that gym. So, even though Id like to pay the early cancelation fee that most gyms offer, I cannot do that with this gym - you are stuck with whatever term you originally sign up for. On that note, all policies are auto renew. In order to stop the auto renew from happening, you have to mail in a letter asking for that to happen. This is by far the most cumbersome way of running the financial side of a business Ive seen in a long time, but hey, its a good way for them to guarentee more money for themselves. So BEWARE, only sign up if youre willing to commit to your monthly payment no matter what. That said, everything else about the gym is very nice and very pleasent. The gym staff have been great and the facilities are nice and clean with plenty to offer. Though it is on the small side, so during peak hours youll be waiting for a machine more than likely. Overall Id recommend the gym if, and only if, you know for sure that youll attend for the entire 1-2 year commitment you sign up for.
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Allyssa Hulker
Terrible experience. I had a Groupon pass that expired when I was leaving the area. AFTER I MOVED AWAY, I was still getting charged for this gym while I was paying another Anytime Fitness gym membership for where I currently live. I called the gym and left several voicemails, with no answer. I called customer service, who incorrectly told me I had cancelled my account, that I still was paying for. This gym has terrible customer service and a staff that gives you incorrect information. When you try to cancel your membership, they run you through hoops. I will never again patron this facility and I recommend you avoid this scam at all costs. I only gave them one star, because I had to select a star in order to post this.
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Athenna Harrison
3 stars because the facility is small, but still really nice and the location is very convenient. The staff/trainers arent the greatest, however. I understand they are not receptionists/this is a gym, but they very rarely answer the phone, repond to email, and never call you back if you leave a voicemail. Ever. Also, they are incredibly unresponsive and a little unprofessional. I did not get the sense that my trainer or the manager of that location actually cared about their job/the people in there.
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key mami
I meant to give them two Stars hit 5 by mistake!! The Mix fitt & Zumba was the reason I joined but every time I go there the class is canceled for one reason or another they have a high turn over rate with their employees I pay 40.00 a month and cannot get the services that Im entitled too Im going back to Planet Fitness I wouldnt recommend anyone to the Rose Hill Location The bathrooms are also gross
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Usman Haq
Been going here for about 3 years. Its awesome. The staff is friendly and helpful. The equipment is pretty good and maintained to a good enough standard. Im not gonna say this is the best gym around, but for what its supposed to offer, it does a pretty damn good job at it.
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Sonia Evangelina
5 stars for convenience 4 stars for cleanliness 3 stars for variety of equipment 2 stars for always being busy when i go 1 star for not having a sauna! LOL ( i would sign up for another year if they had a sauna.
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Victor Ryan
This is a nice gym with everything you need. Its usually not too busy, and you can go anytime of day that suits you.
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Greg C
How are they gonna call it anytime fitness if theyre only open most days from 10-8? Should call it 10 to 8 fitness.
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Randall R.
Horrible gym. Very small free-weight area. Poorly managed. Unprofessional trainers.
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Dave Miles
Great place and very accommodating in helping me get a day-pass.