Address: | 43895 Glenhazel Dr, Ashburn, VA 20147, USA |
Phone: | +1 571-384-3937 |
Site: | bestnovapainters.com |
Rating: | 4.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
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Chandra Coombs
Ryan was very responsive to set up a time to quote the job and provided a detailed quote on site. Prices for a spattering of little jobs were very reasonable. He was able to review his crews schedules right then and set up the job for a week later. Day of, Ryan emailed first thing in the morning to let me know his crew was going to be late due to a lingering job from the day before. I was VERY appreciative of the communication. His team did show up a couple hours later than anticipated, which did throw a wrench in my afternoon plans, but I was just happy to get the work done. Marcos was great - fluent English speaker, clarified any questions he had, and kept me informed through the work. They crew was very clean, conscientious, and the quality of the work was impeccable. The ceiling light work took longer than expected, but mostly because the guys are painters, not electricians, and some trial and error was required to get it all right. Ryan checked in personally with the crew during the day, and I was very impressed with the fact that he spoke fluent Spanish and could communicate with all of the crew, not just the foreman. Historically, Im used to the person giving the quote disappearing after the quote is delivered, not communicating the project with the crew, being totally out-of-contact during the actual work, then resurfacing when its time to collect payment. This experience was totally different and refreshingly so. I would highly recommend Five Star.
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Joe Seraphin
Stuart Nokes and his wife Tina immediately struck me as people who are focused on customer satisfaction and doing the job right. I highly value this attribute having been in the customer service and contracting business. That being said, Stuart put in extra effort to tweak my quote to perfectly match my needs, and Tina helped a lot with suggesting strategies to accomplish my goals. I trusted them and their crew to work in and around my home while no one else was there. The crew was ahead of schedule, did a very good job preparing the home to protect furniture and flooring, and their promptness and speed were awesome. They did an excellent job of repairing some really bad drywall spots and went above and beyond on the exterior as well. There were a couple of things that were originally overlooked but the paint crew was back lightning quick, same day even, to take care of the minor corrections. The price was great and in fact I did not even bother calling anybody else for an estimate, because the peace of mind that came with using the Nokes trustworthy, upstanding, family run business was worth every penny. Thank you Five Star!
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Marcia Jackson
The entire painting project was very professionally handled, from the estimate to the final inspection. The painters were pleasant and worked hard and quickly without compromising on quality. All floors, banisters, and furniture were covered in plastic to protect them. All the necessary touch-ups were all done. Job consisted of painting kitchen, family room, 2-story entryway, 2 bathrooms, and hallway. They also did several drywall repairs excellently and fixed the shoe molding in a bathroom. We had two different companies do major paint jobs in the same month and Five Star was less expensive and the work was better. Plus they did the work on short notice to accomodate our schedule. Highly recommend.
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Dave Peters
These guys are the best. I had nail pops throughout the house and a large hole in my ceiling from a water leak. They sent one amazing dude out, and this guy seemingly waved a magic wand and made them all disappear. There is no evidence at all that there was ever anything but painted drywall where he worked. The husband and wife owners walked with me through the house after the work was completed to ensure I was pleased with everything. It wasnt a complicated / high-dollar job, and they treated me as if it were. HIGHLY recommended - I will definitely be using them again!!
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Andy Pincus
I am not an easy person to "wow". That being said, I have had work done in the past but never with this type of quality and customer service! The crew were the most polite people you can imagine and the GM Ryan was on-site everyday to make sure the work was being done to our satisfction. They worked with us and even took out paint samples and got the paint on our behalf without any large surcharges! I would definately use this company again and recommend that anyone that reads this does the same. A+
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Randle Roper
Im actually not sure I could have been happier - from meeting Marc Schwatrz at the Home Expo near Dulles, to having our free color consult, to their workers arriving on time (or usually earlier), to the final results and clean-up. It was as close to PERFECTION as any home project could have possibly been. Every wall in a 4000-foot home painted in four days AND at a great price! Ive already recommended Five Star Painting Loudoun to all of my friends in the area! Seriously...HAPPY!
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Shaundra Culatta
I was so incredibly happy with the great job Five Star Painters did for me. They were all very friendly and gave me a great price. The coordination with Ryan was seamless and easy, and the painter did a fantastic job- the room looks beautiful (and Im a bit of a perfectionist). Even with moving furniture in and out he was also incredibly fast. I will definitely be calling them again- I highly recommend them!
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Kevin Wilson
Five Star was incredibly professional and the work they did was second to none! They dont just do painting, they do a variety of work from painting, carpentry, flooring and more. I have used them for work on my business (martial arts school) and my home and have been extremely pleased with their work! I would highly recommend!
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Matt Tabler
All of the staff was friendly, prompt, and professional. They showed up when they said they would for both the estimate and the work, provided any information I needed, and completed the prep and painting with ease. Smooth and easy for me, which is greatly appreciated. Price was fair, and less than I thought it would be.
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Jill C. Perla
Five Star Painting, what can I say, but wow! They truly are an A+ company. I have seen many jobs that they have done and each time, the crew is on time, very neat, and have painters who pay attention to the details. I recommend them to friends and family all the time!
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Anthony Wickline
Five Star recently painted the stairs of my house. I went with Five Star, even though their estimate was much higher than the other contractors. Largely because they seemed the most professional and organized. They did everything they could to insure I was happy.
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Elizabeth Bonds
The owners are lovely, and the painters work very quickly and very well. Everything from the initial estimate to the final walk-through was a great experience. The company allowed me to work with an interior designer as well. Id definitely use this company again!
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Don Hall
They work fast but skip work order items and require frequent call backs. Window caulking worse now than before they fixed it. Will have to hire someone else to fix their mess. Charged my credit card without authorization - before finished.
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Mark Beeson
Five Star Painting recently painted a few rooms in my home. I was impressed with their punctuality and commitment to quality. Ryan Nokes is dedicated to ensuring customer satisfaction and delivering the best service at a great price.