Public Storage
| Address: | 1616 Seminole Trail, Charlottesville, VA 22901, USA |
| Phone: | +1 434-326-0235 |
| Site: | publicstorage.com |
| Rating: | 4.9 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
Location
Photos 9
Reviews 50
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Susan Tate
Suzanne provided excellent information and told me everything I needed to know before I made the decision to choose this Public storage for my household belongings I was moving coast to coast. The feeling of trust and support I felt with her was also matched by Jessica when I met her the day the moving truck arrived. The customer service I experienced with both of them was clearly 5 stars. And then, when I realized I lost an earring somewhere on the property during the move in time--I called Suzanne to ask if they had happened to find it. They didnt have it BUT Jessica went out to search for it and found it! Really--they both went the extra mile. Thank you!
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Erin Shears
The women that work here are great. Jessica is very knowledgeable and easy to work with, Janee is great. Great customer service skills with the both of them. Everything was explained to me and all my questions were answered. I recommend that more people rent from this public storage. 5 stars all the way around to a clean and organized. Thank you for helping me and my family have a safe clean place to store our belongings.
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Pamela Lindsay
Jessica Kehler was absolutely awesome...everything was explain completely..she made me feel comfortable and confident my belongings would be secure..Jessica along with her co-worker made me feel welcome from beginning to end of this agreement..I would recommend any of my family or friends to the public storage to be serviced by these two ladies..they both should be valued and recognized by the company! Thank you!
JA
James Moller
Jessica was very professional and knowledgeable. I am glad to see that customer service exists in the storage industry. I needed a unit quick fast and in a hurry and I am glad that when I arrived on the property that Jessica was pleasant and helped me with what I needed. If you need a unit this is the place to come. If I could give more then 5 stars I would. Excellent place
CA
Carla Anderson
Ashley was very helpful to understand what my needs and concerns were.Like the idea there is someone to check the locks at night to make sure nothing has been tampered with.Also like the security cameras posted.When being shown around the property Ashley explained everything so I didnt have to ask questions.Thanks for a great experience
MA
Marcus Paige
Sam and Jessica are very friendly and helpful. They made me feel very welcomed and I feel assured my stuff will be safe with them. Ive used Public Storage in the past...and the staffs friendly attitudes and great service is what keeps me and my family coming back.
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Don Wells
Jessica is the best! I called talked to were required about storage and then I came in and met with her and she meant every need and question that I had shes a very valuable asset to the company always spread the word about the company just because of Jessica
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judas black
I found Jessica to be very informative and helpful. I left without any questions unanswered. I would definitely employ her services again, and would recommend her to family and friends. Thank u Mike Boyle Built Stronger Const & Design
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Chelsea Ralston
Jessica helped me so much with quickly renting a storage unit. She showed me different sizes of units, so that I could decide which one would work best for me. I highly recommend Public Storage on Rt. 29 in Charlottesville.
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Ann Marie Edmonds
Great facility! The staff is courteous and professional. Jessica and Ashley are so wonderful to work with. They take good care of their customers. I recommend Public Storage in Charlottesville, VA to everyone!!!!
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Lil M
Jessica and Suzanne were very knowledgeable about the renting process. They got us in and out quickly, but still covered everything we needed to know! Both were very friendly. Highly recommend!
JA
Jared Ward
Jessica has helped me with my storage needs many times now. I came for the rates and stay for the service. Jessica took care of me and made want to bring my business back to her every time.
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Phillip Jones
Love public storage, came in about some questions on storage and the staff is very friendly and knowledgeable. When i store ill def be going with public storage by far the best ive seen yet
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Gerald Vernon
Tori directed me here so I can state that I am very happy with the service I have received at public storage and I recommend these facilities to everyone looking to store.
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latoya turner
Jessica Was Outstanding With Her Service Today! Great Customer Service Skills! Definitely Recommend Everyone To Purchase A Storage With Jessica!!! Thanks Again!
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Rob Farmer
Jessica provided excellent service and was very friendly and helpful in selecting the right size unit for my needs. I highly recommend using her Iocation.
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Tanya Palmer
Jessica was great!! She was courteous and gave me the best solutions to my storage needs... Keep her, we all need more kind people serving the public: )
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below bleu
PS is super awesome. Very fast but reliable service. Id rent out whole other storage unit just to be able to get more great customer service.
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Marcy Anderson
Great place to storage friendly service and I need to mention Jessica great person with excellent customer service guide right thru it!!!!!!
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Tara Taylor
Jessica is very polite and always on top of things if I need her. She always have a smile on her face when I see her. She is very helpful.
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G. Johnson
it was the. best experience talking and dealing with jessica she is really a good business personnel worker.5 stars to her.
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B Kspr
Jessica and Suzanne gave me great customer service. They explained everything in great detail. Would definitely recommend.
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Johnny Amato -
Very friendly, very professional and very knowledgeable. These are the only ladies I would want to use for storage!
KA
Katris Scott
Ms.Suzanne was wonderful all my questions and concerns were answered!!!! I feel my property is safe and secured
MA
Marty Metcalf
Suzanne was very helpful and very precise in all the information that I needed to make my moving successful.
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Rebecca Whittaker
Jessica and Suzanne gave me awesome customer service would highly recommend it. Definitely rent from again
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Nick m
Jessica was extremely helpul amd friendly! They offer great rates and great service. Highly recommended! !
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Marvin Nogueda
Suzanne was incredibly helpful and thorough. Her approachable personality felt genuine and assuring.
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Alex Flores
Jessica did a great job. She was very through with every explanation. Definitely happy I came here.
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Tuddii Ross
I was created very nicely and professionally by Jessica and it was accoplished in a timely manner.
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Anonymous User
Jessica has a good personality an very friendly shes the stuff. Plus well mannered and the best
KA
Kathryn Ann Chiacchia
Jessica was so friendly and helpful. Great experience and would definitely recommend!
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marie casalini
Ashleys customer service is outstanding! Highly suggest storing at Public Storage!!!
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Lamarr Smith
It was a great experience the service with Ashley was awesome I felt appreciated.
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Beth Grant
I dont know who I talked to but he was very rude. Very poor customer service.
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Erwin/Edwin Salvador-Torres-Galvez-Guzman
Susan Is straight to the point and Let you know everything you need to know.
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Mr. J
I enjoyed the servise i reseved. It was friendly and made me feel wcomed.
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Ashton Lemmer
They were really understanding and worked with me in certain situations
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Charles Polen
Received awesome service from Suzanne. Very impressed with facilities.
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yahyiness brooklyn
Jessica is so sweet so helpful and I really appreciate her service
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Tay Banks
Jessica was very polite and respectful she was very helpful to us
MI
mike liller
excellent service...extremely knowledgable. fast and friensly.
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Michelle Aliff
Excellent service from two lovely ladies!!!! Best in town!!!
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Megan Frato
Jessica & Ashley are great! highly recommend storing here.
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Suzanne Love
Jessica is awesome when it comes to customer service!
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Travis Gaines
Very great and thorough service. With a great price!
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Alexis Thomas
Excellent service. 5 stars!!!! Highly recomended!!!
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jeff barksdale
Jessica gave excellent sevice..highly recommended! !
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Jason Dubowitch
Fantastic service from Jessyka! Highly recommended!
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Rusty Field
Jessica was great! Property is convenient is clean!
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