Settle Tire Co. Tire Pros

824 Preston Ave, Charlottesville, VA 22903, USA

Address:	824 Preston Ave, Charlottesville, VA 22903, USA
Phone:	+1 434-295-5118
Site:	settletire.com
Rating:	3.9
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 93

Reviews 8

John LeMasney

Edit: based on my recommendation, my girlfriend went here. She was charged $1200 to pass inspection. I was charged $800+, and at the time considered my car at least road ready afterwards. The funny part is that both of us got multi-year stickers in NJ without fail for years. My cars not great, but after my visit to Settle, and the $800 I paid, I figured Id at least have some peace of mind. Immediately, and I am not accusing though it plays into my thinking, after visiting Settle, my temperature gauge which used to struggle to get past the first marker, is midrange most of the time, which may mean a thermostat replacement, and my tires, which were thoroughly checked and considered according to the bill of sale, are leaky and unsteady. I did not have these problems before, and occurrence is not evidence. What is evidence is both my girlfriend and I were accustomed to $50 visits to our quick lube. Settle is a new reality we wont be participating in anymore. I hope you enjoyed the payment, you wont be getting a second. Original post: I had to get my car inspected for State inspection, and I found that this place was very responsive, as I used Yelps auto quoting feature to find them. I had to leave my car, as appointments for state inspections are apparently illegal, or something, as explained. At any rate, I had my car back after paying over $800 for the inspection and a 150k+ check up. When I asked the details. I got them. I did not feel cheated at the time, but surprised. If thats the best I can hope for with auto places, I guess things are status quo. I felt safe leaving there, because I was assured that my car had been made road ready again, but I was wrong. Ill not go back a third time, and in my opinion, neither should you. $2000 is too much of a cognizant.

Ashley Kirby

Settle Tire is nothing but a MONEY PIT. They seem like they are all friendly and will cut you a deal... in fact they did the first time i went there, to get repeat business i guess. Then it turned into a big "screw you" each time after that. I have a 2002 honda and dont drive it hard or anything. in the last 2.5 months i have dropped about $2600 in services at settle. Begining with a $700 fix in late December, then the second time i went in was to FIX what they did wrong the first time..totaling the large amount! Now, its the beginning of March and i apparently have a "SENSOR" thats gone bad and to fix it they quoted me $500. Thats just too many things, one after the other to make me think THEY are somehow "securing repeat business" from me. My husband actually found the part for $59.00!!!!! So i told them not to bother fixing it. I went to pick up my car and just for HOOKING IT UP to the computer it cost me $40...FOR NOTHING DONE TO MY CAR OTHER THAN READING THE COMPUTER. Kicker is that I took it to Advance Auto 5 minutes before i drove it into Settle and had already diagnosed the problem with their computer for FREE so i was able to tell Settle what the problem was in the first place. So they charged me $40 for something i already knew!!!!...... where does it end?? They are straight forward thieves trying to make it in a tough economy.

john connolly

DO NOT GO HERE!!!!!!! I brought my car here for a year and did probably 1500 dollars in business and they seemed honest at first. Then I started hearing stories from other locals at the bar, and coworkers, about them being cheated by settle tire. The first time I brought my car they installed my brakes for a good rate with parts I bought and delivered to them. I believed they were doing me right so I brought it back for subsequent services. This last time I brought it in I was cursed out by the garage manager for pointing out that he didnt have a decibel level tester. He was angry because I wanted to know why my horn passed for 5 years in a row without a problem, but now, without a change, its now to quiet. So I asked to see the test. He told me didnt have a tester. He then cursed me out when I told him to give me my car back. These people were clearly trying to pull the wool over my eyes. And hen I called them out they got angry and scared and reacted accordingly. Only go here if you regularly burn money because you have to much already. 0 stars

Cherry Stewart

I have been going to Settle Tire for about nine years. I feel like they are reliable, trustworthy and do not try to take my money. I had an older car that someone else quoted over $1000 in repairs for a replacement and they told me that it would be okay to drive and I did for a few years. They are friendly, offer a ride to work or home when I need it. They are frequently busy, so I usually let them know when I need my car back. They are always honest upfront about what costs will be and give me the option to wait if possible. I appreciate their friendliness, quality work and professionalism. Its also a nice touch to be remembered and greeted by name when I walk in the door. I am happy to recommend Settle Tire to everyone!

Taylor Davenport

Called the day before for an appointment for a tire rotation. I was told I didnt need an appointment and could just stop by. I stopped by early the next morning and said it would take at least an hour and a half before they could get to it and that I should drop it off, which I couldnt do. If I need an appointment, tell me that over the phone. Dont waste my time and tell me I can come in then turn me away when I do because I cant leave it. A tire rotation isnt exciting or lucrative work for a repair shop, but it does give a chance to look at breaks and tires and make other recommendations. Having good service for the little things helps people trust you for the big things. This is not how you get future business.

Anonymous User

I went to Settle Tire today to get a flat tire repaired. The staff explained the problem to me (a bent rim was allowing air to escape) courteously and clearly. I didnt feel disrespected or condescended to as I sometimes do at auto shops (as a woman, or a young person, or maybe both?). They fixed rim quickly and, get this, free of charge! The atmosphere in the shop was friendly, and it seemed like the mechanics took pride in their work. Settle Tire has earned themselves another loyal customer!

Eric Vanderberry

Been going to them for many years! Im mechanically inclined and sometimes if I have the tools, time, and Im feeling okay, they will work with me and tell me what needs to be done. Me being on a fixed income these days and physically not able to do most of the things I used to do, it helps me out all around! Thats part of their "GREAT" customer service, in my opinion. Thank you Greg and the rest of the techs and reps, for all your help!!!

William Nugent

Over priced! Wife went in last week for a leaky tire and state inspection. Required a brake job (front rotors/pads only) and was charged $412 for the brake work. Parts were marked up WAY too much when I compared with dealership and NAPA parts. My car (also a Corolla), today had the exact same work done at another shop (also using ceramic pads and nice rotors) for $246. Update: Her last name is Prysby.