Upstate Chrysler Dodge Jeep Ram

Address:	125 Prospect St, Attica, NY 14011, USA
Phone:	+1 585-591-0678
Site:	upstatedodgechryslerjeep.com
Rating:	3.9
Working:	8:30AM–8PM 8:30AM–8PM 8:30AM–5:30PM 8:30AM–8PM 8:30AM–5:30PM 8:30AM–4PM Closed

Location

Photos 56

Reviews 16

JIM BITTERMAN

HELLO, here is my 2 cents on Upstate Jeep. Went to several dealers before going to Upstate , Transitown , Jeep , Elma , very unhappy , 1st impression looking for top dollar, went to West Herr Jeep , talked to a 1 year sales person , did not want to deal at all. walked out. so I went from Elma to Attica , Upstate , did internet contact 1st , set up date and visited the dealer. Small town dealer , Ross King was sales person ,I walked in was greeted by Ross , had coffee , and talked. he knew what I was looking for but went over specs to make sure , he did some typing on computer and gave a price by far much lower than the other 2 dealers , and with my trade in price he gave me , I put down a deposit and ordered the Jeep Wrangler that day. This is the 1st time being 64 yrs old that I ever purchased a new vehicle on the 1st visit , even my wife was surprised It took about 4 weeks to be built , well worth the wait , had jeep wrangler now just over 3 1/2 weeks , has 233 miles on it , I love it . I have owned Fords all my life , so this is a change. I would STRONGLY RECOMMEND Upstate JEEP / DODGE , Good Job Ross !

Kenny Kuras

Went in to test drive a vehicle over night which I had already set up with who I was speaking with, and he got the approval from the manager. I go in and he was busy and was taken care of by Adam King, who had me fill out paper work and began to tell me that I wouldnt be able to take the vehicle due to NYS laws , and was rather rude and snippy about it, and which Ive never heard about while test driving cars in the past. Then proceeded to tell me about they wont let me take the vehicle because they wanted to make sure I would buy the vehicle after the test drive, and they didnt want extra mileage on a used vehicle. Last I checked the point of a test drive period is to help decide whether or not to buy a vehicle, Im sure many people test drive vehicles and dont buy them because they dont like it.

ixharley

I was told of this dodge dealer from a friend I drove past my normal dealer to give upstate a try.i was greeted with respect and was able to look around w/o a salesman banging into me every time I stopped,i looked thru the trucks I wanted and ordered a new outdoorsmen diesel from them price was very fit my check book .the best of all is the service ,u make a appt. and you are in and out fast (all is explained how long so u know) its well worth the extra half hr drive to get such great service which they do work with you on it bought last 7 trucks from wrong dealer .ill never go else where

James Scime

CANT SAY ENOUGH GOOD THINGS ABOUT UPSTATE DODGE! Worth the drive from wherever you are to see Craig Crandall and the team at Upstate. Craig found the EXACT truck I wanted (a RAM 1500 Quad Cab Big Horn) and the price was incredible! No haggling, no sleazy sales pitch - just a great price right out of the gate! Was able to get a lot of stuff done over the phone so when I walked into the dealership to pick up my new truck, I was driving away in under 30 minutes, which is INCREDIBLE for a new vehicle purchase! If youre in the market for a new truck, Upstate is the one and only place to go!

Mark Krohn

If you want the best car buying experience in NYS take a little ride and see Ross King at Upstate Chrysler Dodge Jeep Ram. He is friendly, knowledgeable, and if you are looking for a Wrangler he wont steer you wrong as he is also an owner. As for service, I almost hate sharing the secret of how great the service team is at Upstate. If you need parts or service ask for Steve. You will find him also helpful, knowledgeable, and willing to go above and beyond for the customer. Just a great experience and as an added plus the coffee is great.

mary beth Kibler

Ive been a loyal Chevy owner for years , but decided it was time for a change ! I made sure to find Tim , whom I had worked with at a different location to help me find a 4x4 vehicle that I would be happy with . He showed me 3 differnt vehicles & went over everything top to bottom ! I purchased a Jeep Grand Cherokee & I love it ! Im glad I was able to find a perfect vehicle for my needs & right in my hometown !!!

Seth Campbell

Waste of time. Called about a Jeep Compass, very nice over the phone, and drove 5 hours to see it. Got there and multiple dents not visible on their website pictures and rusted out underneath with multiple patches. After the dealer saw me underneath evaluating the chassis, he walked back inside, back to his desk. Obviously he knew it was not worth the money and knew he wasted my time.

Ryan Pritchard

We purchased a vehicle from Craig Crandall over the internet. He said there were $400-500 worth of parts was all the truck needed to pass NYS inspection. Once it arrived at our location there was a total of $5,300 worth of work that needed to be completed. We were mislead and Upstate did nothing to resolve the issue. Beware when doing business with this organization!

Richard Savage

I have purchased many vehicles from Upstate Dodge. Always a good price and a terrific General Manager Larry - hes all I deal with. Friendly staff and a very nice dealership.

Kevin Schwab

Bought 2 used vehicles here and had issues with the service department they will not work with u at all to make any thing right. But sales department is great to deal with

Clarence Francis

Great dealership,no pressure knowledgeable salespeople. Great place to go to purchase a new vehicle. Highly recommended to anyone looking for a great vehicle!

Tim

Just worked with Ross, he was great, straight forward and the numbers we agreed on were exactly what was on the contract. No hidden fees or surprises.

Thomas McNutt

first time buying a dodge ram 1500 upstate dodge is a good place to buy from Tim Dellapenta is good sale person work with you

Ellen Meyers

If you want good work and friendly people this is the place to go to fix your car. Also not a bad place to buy one either

edward reiter

Nice sales people and lots of vehicles

Alex Yang

Good car dealership