Address: | 4491 Martinsburg Pike, Clear Brook, VA 22624, USA |
Phone: | +1 540-662-7878 |
Rating: | 4 |
A
Anonymous User
The owner is never there. I just showed up for an estimate and was told the owner, who does the estimates, was out. I talked to the guy doing the actual work, he gave me a card and said to call before I came back out. I called, talked to Tim, the owner, and scheduled to come out for an estimate. Again, he was not there. I waited 20mins and only after he was called to let him know I was there, he showed up. I then called a few days later to schedule the work, get a part ordered and to pay a deposit on the part. Once again without fail, he wasnt there. I called back the next day, same thing. I left a msg and asked for him to return my call or I wasnt calling back again. He returned my call and had no clue at what I was asking him to order. I was trying to give him work but he seemed to have his head completely up his butt. You cant run a business if you are never there. I just dont understand. I dont see this place staying in business much longer like this.
DU
Duncan MacPherson
This is the best Autobody shop out there. The customer service is OUTSTANDING and their work is excellent! They had to remove some stuff for the alignment to repair my damage... I drove the car for a little bit and realized it was rubbing when I took a hard right turn. So he said drop by any time and he will fix it. He ended up telling me to take it to a shop he highly reccomends. He paid for the alignment and all that good stuff. Seriously if you EVER need any body repair go to American Autobody. You will NOT regret it!!!
ER
Eric McBride
I have been taking my cars to Tim and his shop for several years. I have never had a bad experience. He has always been more than courteous and helpful. He goes above and beyond every chance he gets. I am sure there are other great autobody places in the area, but American Auto Body is the only place I will take my car!
PA
Patti Johnson
We have been taking our vehicles to American Autobody for the last 3 years. Tim is accurate in his estimates and gets the work done on time. We are definitely life-time customers.