US Cleaners

8716 Little River Turnpike, Fairfax, VA 22031, USA

Address:	8716 Little River Turnpike, Fairfax, VA 22031, USA
Phone:	+1 703-323-5577
Rating:	3

Location

Photos 2

Reviews 3

Mark Park

Very Very disappointing as this cleaner is so close to home. My wife bought a new silk shirt and wore it once before taking it to this cleaner. They ruin it during the ironing phase which we understand mistakes happen but what happens next is very disturbing. When we told them we did not want a store credit and wanted a refund, the female owner wanted to "negotiate" since its been worn. We told her it was worn 1 time. Then she throws a fit with her husband and throws the clothing into the garbage can while writing the refund check. Look, weve been taking my wifes and my clothes twice a month to this cleaner and spend $25-$40 per visit, since pants are pricey. They wouldve made their money back in 2 visits instead of treating their customers like crap and throwing a tantrum, what a disappointment. They looked like nice people and so innocent until something goes wrong. Its not like we asked something for free, we wanted money for the mistake they made so my wife can buy a new shirt for work. Instead of continuing the relationship, we will not be taking any of our clothes there and will travel further, such an unfortunate event.

Abdullah Jefri

They do their own cleaning, so they can be very fast in emergencies. The staff is very accommodating to customers need. This is one of the rare dry cleaners that understand the concept of quality customer service. Theyre also reasonably priced and good at cleaning and tailoring.

Isha Williams

Wonderful and super nice