Royal Auto Works Inc

706 N Royal Ave, Front Royal, VA 22630, USA

Address:	706 N Royal Ave, Front Royal, VA 22630, USA
Phone:	+1 540-636-3188
Site:	royalautoworksinc.com
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 30

Reviews 11

Anonymous User

When I say I hit a deer....I REALLY hit a deer (60MPH) in my Jeep. I called Marlow Motors for a recommendation on where I should bring the truck. Marlow said Royal Auto Works is where they send all of their collision work. Im glad I checked with them, Royal was excellent, I brought the Jeep on Monday and they said they were booked up until next Tuesday but I couldnt drive the car the way it was so I said I would leave it with them. Ben said that if a spot opens up he will slide it in early. Well, needless to say, I picked up my great looking Jeep on the Monday before my scheduled appointment. This may not be typical but they sure worked fast and everything was perfect. The car came back looking better than new, they cleaned the inside, outside, windows. I am one of those anal people who will always check for ANYTHING wrong. Absolutely the best service I have ever seen from a body shop.

Mario Michaca

Really great people providing exceptional service! I was recently rear ended and went through an insurance claim through the other drivers policy (first time for me) and I spoke with Jenna on multiple occasions about questions I had about the process. She was extremely professional and polite when it came to me asking some pretty simple questions. She also recommended a specific rental agency due to location difference, which really made the entire ordeal much easier. Body work and paint match came out great! They even went around and buffed out any minor spots/ scuffs on the vehicle and had it washed and vacuumed when I came to pick it up. They offer lifetime warranty behind any work they do. They really take pride and stand behind their service. Best of all, theyre locally owned and operated. Will recommend to anyone looking for any body work.

Eric Z

To start off, I am anal retentive about my car; I am obsessive about maintenance and caring for the paint and have modified it heavily, and I dont give the keys to just anyone. So when I rear ended someone and caused about $1,200 in damage, I was afraid I wouldnt be able to find a shop up to my standards and the insurance and finance companies were insistent on a "professional" repair. Enter Royal Auto Works, who did an amazing job; the front end looks brand new. The paint job is flawless and matches perfectly and all the work was done within the time frame they estimated. They even managed to clean the car without swirling or marring the paint. I was very impressed with their work and wouldnt hesitate to utilize them again if my baby needed body work in the future.

Marcy McCann

Ive taken my car here three separate times. Once it was hit by a deer. Once I hit a bear. And once a fence jumped out behind me. Each time they treated me with respect and dignity and did not make fun of me. They did a superb job on my beautiful little PT Cruiser each time. I also purchased a used car with significant damage to the driver side doors. They made the car look as good as new in that area at a reasonable price. Accidents can be stressful and sometimes humiliating, but at Royal Auto their professionalism puts you at ease. Nathan and all the crew are always very nice.

Brian Iungerman

Had my truck repainted here through an insurance claim.. the paint job is terrible. The truck needs to be repainted. Here are two photos, one of the driver side in original condition and the passenger side that Royal Auto painted. Hopefully google has high resolution so you can see how blotchy the paintwork is. Since it was paid for by insurance I have to take it back to them to fix it since insurance guarantees the workmanship.

Kelly Settle

The quality of their customer service, workmanship and work guarantee cannot be beat. They made my entire experience as painless as possible, all with a smile on their faces and a very welcoming environment. I cant say enough how refreshing it was to deal with such a "CUSTOMER" focused environment. Thank you!

Chris Laurence

The bad news is that I have needed these guys several times over the years. The good news is, they consistently provide an excellent service - quality workmanship, delivered promptly and courteously. I would never think twice or look anywhere else for bodywork repairs for my vehicles.

stephanie sandoval

Absolutely love the care the team provides. I felt secure in my choice of choosing this shop to fix my car. My car looks brand new and I am so happy with the extra details they did! I will recommend this place to everyone.

Dottie Nicholson

Picked up my car and was NOT happy at all. Shotty bodywork with pics to prove it never will use them again or let them touch a car I own too bad I couldnt post pics. Hoping ins dont pay them

Natasha Webster

They do get work. If I have another problem, damage car I will definitely go back. It was fast professional and they also clean my car inside and out great customer service.

charles makely

Very professional. Great communication. I am very picky about my vehicles and they did outstanding work.