CARSTAR Patriot Collision Center

3066 Shawnee Dr, Winchester, VA 22601, USA

Address:	3066 Shawnee Dr, Winchester, VA 22601, USA
Phone:	+1 540-722-8760
Site:	patriotcollisioncenter.net
Rating:	5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed

Location

Photos 12

Reviews 16

Adam Titus

Ive had a few accidents in my time and in the past Ive dealt with my fair share of Collision/Body Repair shops. I can honestly say these guys are not only the best experience Ive ever had, getting a vehicle repaired, but they delivered one of best customer service experiences Ive ever had! They checked in with me multiple times to keep me advised of how my car was coming along, and when they found out that I didnt have rental coverage included with my insurance, they stepped in and put me in one of their own rentals. With a $500 deductible, money was a bit tight and I was worried about paying for a rental out of pocket on top of paying the $500 deductible. They worked with me and came up with a great price, to ease the hit I was taking financially. My vehicle was done when they said it was going to be done, and I want to especially give a huge thank you to Jesse, who handled my claim from start to finish and was very friendly and kept me in the loop on what was going on, every step of the way. Accidents suck, but if you happen to have one and need repair work done, do yourself a favor and go see these guys! Its good to see in this day and age that there is still a business out there that takes customer service seriously and seems to genuinely care about you.

Tarver King

Unbelievable customer service. This place not only did an amazing job repairing my vehicle, but they were extremely professional. They constantly kept me updated, and in the loop. They took the time to explain what was happening to my car. They found existing damage to my car that I was completely unaware of. They did me a huge favor and got it inspected while it was being worked on. And did an amazing job detailing it when it was done. I truly wish more companies took the time to really care about their customers like Patriot collision center. I wouldnt wish an accident to my worst enemy, but Id make sure they went here if it did happen. Seriously, thank you. And a huge high five to Norma. She was so kind and really helped me with everything.

Justin G. Stewart

Patriot Collision did an awesome job repairing my car after an accident while traveling. I live over 200 miles away so it was hard to have my car being repaired all the way in VA, but Patriot made the experience easy. They kept in contact with me and made sure I knew what was going on with my car every step of the way. They also made sure to give me plenty of notice when my car would be ready before I made the long drive to come pick it up. And more importantly than that, it was ready on time, as promised!! Their staff was friendly and made sure everything was in order so I could get back on the road and home as quickly as possible. I am very grateful!!

Nixon Gonzalez

Excellent customer service and high quality work. Kept me informed throughout the repair process. Had to go back for a small issue with a parking sensor, but they took care of it after being paid by the insurance company. They even provided me with a loaner vehicle while they figured out the parking sensor issue. Thank you!

Vince Cannava

The only company approved by my insurance company (USAA) I expect great things. Lifetime warranty on repairs performed, high quality ppg paints used, friendly & knowledgeable customer service . Seems to be a great little auto body shop. Will update or review again after the job is done.

Mark Jenkins

Very professional and prompt. Our car had hidden damage to the suspension that was not discovered until removal of body parts. Patriot worked with our insurance company to have the extra damage covered. The finished product was beautiful. Mark

Joyce Badanes

I was amazed at the level and quality of CARSTARs service. From the prompt and friendly greeting in a clean, nicely apointed office to the gift of applebutter, it was all way above my expecations. BTW...the work done was topnotch!

Dominic Scatto

Had to get my leased car repaired due to damage. They worked with my insurance company and got it done quickly. They even repaired some spots that were in the claim, at no charge! Friendly staff and clean environment!

Jan H

Estimate, and repairs were done very quickly. They took care of calling the insurance company to make sure all was set before performing work, to include the rental. Repairs and paint job done on car were superb.

Michael Diaz

Excellent place to visit by accident. Brought my car here twice and was more than satisfied both times. Exceeded all expectations! Plus they have great rates on rental cars.

jake brashears

Excellent service I couldnt be more pleased with how my car came out. They kept me update the whole time and made sure I was happy before I got my car back.

rachel Durbin

My husband and I have both used them. They are extremely professional and knowledgeable. By far the best service weve ever had in the Winchester area.

Shawn Nguyen

They did great service on my car twice. Though I didnt want to be there twice.

Brandon Sheppard

Great service, Great work quality and communication. I recommend!

Jonathan Narron

Great customer service. I would recommend them highly.

Joseph Lewis

Great people