B&W Auto Body Collision Repair Shop
| Address: | 1982 Snow Point Ln, Charlottesville, VA 22902, USA |
| Phone: | +1 434-295-3135 |
| Site: | bwautobody.com |
| Rating: | 4.8 |
| Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
Location
Photos 4
Reviews 7
LA
Lauren Rowley
Wow! No fear everyone, there are still kind, trustworthy body shops out there! After my experience at B&W, I will not go anywhere else from now on. I dented my car door pretty bad by accident and wanted to get it fixed asap so my beloved car could look good again. Thankfully, I was referred to B&W. I went there for an estimate and Charlie explained to me all the ways my door could be fixed and gave me options. He also had before and after pictures of similar repairs so I could get a visual which was nice. I told him what I wanted and he gave me a more than reasonable price compared to what I was given by other body shops/mobile vendors in town. When I came to pick my car up, I was in awe. It looked perfect, like nothing happened... Also, I noticed my car was looking a bit more shiny and cleaner than before. When I got in it to home, what do you know, they vacuumed my car out and made it all fresh. They even cleaned the dog slobber off my windows! Thank you B&W! I know I am rambling but Im so impressed. You can tell people trust them not only by the good reviews but the customers that came in while I was there who they knew by name and who had obviously been there before. These guys care about their work, are honest, and kind. Go there and support this family owned, local business. I am certain you will not be disappointed. Thanks again B&W.
AU
Aubrey Harrington
B&W was nothing but wonderful and helpful in a situation that has been stressful and continues to remain unresolved. After another motorist hit my car, I have been fighting with her horrible insurance company for two weeks to try to resolve the claim. Initially the agent told me the car was not totaled, so I dropped it at B&W for repairs. The owner Charlie was so warm and receptive, and immediately concerned for my well-being after the accident. I was relieved to be receiving such great service after dealing with terrible customer service from the insurance agency for the week prior! The insurance agent then called and told me he read the claim wrong and my car had been totaled the whole time, at which point Charlie called me to let me know that the insurance estimate was off by a whopping $4000, and that was just from their initial observation of the car. Charlie assured me that it was better that my car was totaled as it had frame damage, and he made every effort to store my car until I could come by and remove my belongings and retrieve the tags. After reading other positive reviews of B&W, I can attest that they truly are wonderful, honest, and caring, and I will definitely be returning to them in the future if I ever need auto body repairs done!
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A Nel
Our brand new car was hit by a deer, literally ran right into the side near the front left wheel. The dealer and friend both recommended B&W. Being somewhat familiar with auto body repair and picky about how the repair on my new car would look I went in with some trepidation. The job took a little longer than expected due to difficulty matching the paint color, but the initial job was decent. I noticed some blemishes in the finish and debris that got caught up in the paint on the door where they had to blend the factory paint with the new paint. Without even flinching they asked to keep the car so they could fix it. It took them a few more days and they were always friendly when I would call often to check on it. When I did finally get it back it was nearly flawless, much better than most repairs Ive encountered. I always felt they were honest with me regarding the process and I really appreciated how they treated me when I pointed out what I thought was a problem. I would definitely go back to B&W and refer my friends to them.
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Chelsea Blakely
To anyone and everyone driving in Cville: I drive a Ford Crown Victoria named Vicky. She recently broke her nose in a nasty cat fight with another car, and it was looking pretty bad. My family and I thought all hope was lost, and we were sure that Vicky was never going to recover. But then the sweetest surgeon named Charlie swooped in and saved the day. Charlie, aka Charlie from Charlies Angels, used his magic powers and his angels, among whom are Tammi, his lovely wife, and Cody, to not only give Vicky an outstanding nose job but to give her a little make up and pampering too. No sign of that nasty squabble!! Charlie is an amazing person; he goes above and beyond to help his customers and their families. Anyone in Charlottesville who drives should visit Charlie at B & W Auto anytime your car or someone elses is triflin a little too much. Tell him an ever grateful Chelsea and Vicky sent you.
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Michelle Chen
They are INCREDIBLE! I was in between them and another auto body repair shop, and Im extremely happy that I chose B&W auto body repair shop! First of all, Charlie was amazing because he explained in detail how they were going to repair my car. This gave me a lot of confidence to leave my car with them. They were also very conscious and nice to repair my car on time. I had to drive home a week after I had time to drop off my car and they made sure that I would have my car, like new, before I had to drive home. In more detail, my car had a big dent in the right back side of my car (before the bumper), caused from someone backing up and crashing into my car. The damage was pretty awful but they made it look perfectly new. It looks as if nothing happened to my car. No small imperfections and the color matches!! I highly recommend them!
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Sarah Johnson
This is by far the best auto body shop in Charlottesville, maybe even Virginia (or the world!)! We have been to B&W an embarrassing amount of times (dont ask) but every time one of our cars has been damaged, Charlie and the workers outdo themselves. Charlie refuses to let a car leave his shop in anything less then perfect condition of repair. He will go to bat for you with insurance companies and will keep the car until it is done right. If you trust him and his team, your car will come back looking better then before it got damaged. Love love LOVE Charlie and the team at B&W and will come back anytime and keep recommending them to everyone! It is so nice to work with such an amazing family owned and operated business. These are some of the nicest people youll ever meet and have the pleasure of doing business with. Thank you!!
HA
Hallie Seegal
If you need to get your car repaired or repainted, DO NOT GO ANYWHERE ELSE EXCEPT B&W AUTO BODY!!!! Charlie, the business owner, has been fixing cars for 35 years and he knows his stuff inside and out. He was trustworthy and also just a delightful person to chat with. I would probably go back just to hang out with him! His team repainted the bumper and the hatchback of my 2013 Toyota Prius along with a buff, wax, and touch up on the door. My car, which looked pretty sad going in, is now seamless. His pricing was super, duper fair for the work they did, which includes a loaner car free of charge. I really cant recommend B&W Auto Body enough. It feels funny to say that getting my car fixed was a lovely experience, but it truly was.
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