Puritan Cleaners

10200 W Broad St, Glen Allen, VA 23060, USA

Address:	10200 W Broad St, Glen Allen, VA 23060, USA
Phone:	+1 804-527-3299
Site:	puritancleaners.com
Rating:	4.2
Working:	6:30AM–8PM 6:30AM–8PM 6:30AM–8PM 6:30AM–8PM 6:30AM–8PM 8AM–5PM 10AM–4PM

Location

Photos 26

Reviews 6

Anil Heendeniya

I took several dress pants, a suit jacket and tuxedo jacket to this location when I moved here from California last summer. I was impressed with the reviews, especially when compared with other franchise locations of the same company. The immediate impression I got was the person at the counter was focused mainly on my various contact information rather than how I wanted my dry cleaning done. Trying to remain polite, I didnt push it, but I regret not acting on those flags in my head. One would assume this place, given the ratings it has received, would have professionals who know all the ins and outs of cleaning. And I paid the price for assuming. As I was still in a three-month long transition from Laguna Beach to Short Pump, I simply hung my laundry in my new apartment and focused on the move for my business. So it wasnt until long after that that I was readying for a Christmas black tie event and realized I had an unserviceable suit to wear. I ended up cancelling and staying home. Yes, Puritan is certainly pricier than its competition, but (again, I assumed) this is due to its personnels expertise. Apparently, at least in my case, they did not observe what I believe is a standard understanding that one never, ever, puts an iron directly on clothing to press it. One must first place a wet cloth on the fabric so that the metal of the iron does not transfer a nasty shine on said material. Throughout many years in school in the UK and 20 years in the Air Force and all the years since, I never had this happen to me (and whenever I iron my pants, I always use a wet cloth, as taught to us as 9 year olds). Until now. So I have an expensive tux in my closet with several areas of it with a gross and cheap-looking ironed-on sheen. Ill not be giving any more business to this place, and Im on the hunt for a location where its personnel are properly trained.

A ANG

Great service! All the employees are friendly and customer focused. Jynise stands out. Shes professional and I can always count on a smile and prompt service from her. The level of customer service, cleaning turnaround time, and quality clothing results far exceed the competition. 10200 W Broad is a well managed location. Its my go to! Mgmt, Jynise and team keep up the great work.

Panagiota G. Kalamaras

Great job removing some very difficult stains from a white jacket. Highly recommend. Thank you.

Miranda Jaroneski

Employees are helpful and friendly. Always willing to help. Quality of cleaning is fantastic!

Junyu Lu

They unbelievably cleaned all the stains on my shirt. Fast service. Highly recommended!

Bennett West

Wonderful service, clean store, Number 1