Address: | 701 Mariners Row #102, Newport News, VA 23606, USA |
Phone: | +1 757-334-0444 |
Site: | luxurytressthesalon.com |
Rating: | 4 |
Working: | Closed 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
LA
Laurel Ross
I had an appointment for a cut and color so that my hair would be fresh and fun for my wedding next week. I never received a reminder call, but showed up 15 minutes early for my appointment. It took a few minutes to be greeted, and when I said I had an appointment at 10, the lady quite nonchalantly said, with who? ****? She left. and then acted like I should know what this means since I had just scheduled the appointment a few days ago. I asked what she meant...as in she doesnt work here? She acted like she couldnt have cared less and said, yea she left yesterday and Im not sure why. Her number is there if you want to try calling her. I was quite baffled by the lack of care for a customer who was then left in quite the predicament, and also for the nonchalant way she was reacting to someone just being gone. I will never return to this salon again and I suggest you do the extra work yourself to find out if you still have an appointment since they obviously dont care to make things right.
KR
Kristen Merritt
Working with Marsha was absolutely amazing. The work she did on my hair was seriously awesome, and not only does the weave look great, I could tell that she put a lot of effort into the health of my hair as well as the instillation process. 1.5 months later and the extensions still look great and going to her for tightening and hair washes is always lovely. She really is to hair what Oprah is to TV!
VA
Valkyrie
Finding a new stylist can be a harrowing experience, but not at Luxury Tress. The entire staff was friendly and helpful, and Olivia is a treasure. She pretty much read my mind about what I really wanted, and did that. Shes friendly and engaging, and a wonderful conversationalist. Im pleased with my experience, and will definitely return.
PR
prof elly
I thoroughly enjoyed my luxury salon experience with Marcia Cross! She is most assuredly one of the very best hair stylists in the region. If you require, like me,the highest quality of hair products, professionalism and an aesthetically pleasing environment, you should contact her salon right away.
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Kevin Brown
Excellence in Service The high quality results and excellence of Marcias care and service boils down to attention to detail and gifting. She is a true artist and perfectionist when it come to hair. Each time I leave, I feel like my head is an advertisement of great skill and service!
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S MOORE
I had a great experience at Luxury Tress! It was my first time and definitely not my last. Marcia was professional and timely! She focuses on you, asks specifically what you want while doing whats best for your hair. I left out feeling like the Queen I am!!!
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Nicole Talton
Marcia Cross is phenomenal with hair extensions. I have had micro links and sew-ins Each time, the style and quality have been remarkable. She is the consummate professional that advises you about what is best for you to maintain healthy hair.
KE
Keisha B
My daughter had her sew-in done Marcia. When I saw it I was blown away. Her hair was Gorgeous! I recommend Marcia and Luxury Tress stylist to any one who wants a true sew-in or any other type of hair style.. Truly they know their craft.
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Katina Byrd
My experience today was stupendous. She was very professional, and her salon was immaculate. The ambiance there was so comfortable and warm. Her expertise speaks for itself. I will definitely be a returning customer.
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Chon Abraham
Absolutely wonderful service!!! Professional yet personable and efficient in time management to get you in and out with a quality result. You wont be disappointed.
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Brenda Carter
Friendly staff, beautiful atmosphere, quality products, and professional staff.. I never leave there unsatisfied. Highly recommend
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chrissy lou
Just love my extensions and Marcia always is the best . They look so natural and my friends dont even realize I have extensions
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Lisa Burrell
Love!!!!❤️❤️❤️❤️❤️