Address: | 14798 Warwick Blvd, Newport News, VA 23608, USA |
Phone: | +1 757-874-8133 |
Site: | midas.com |
Rating: | 3.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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howard graham
I recently took my vehicle to this establishment to obtain an inspection. The receptionist called to inform me that my car failed to pass and that it would cost me, literally, $995.00 to repair. They needed to replace the blower for the defrosting unit. Their quote was $350.00 to install a blower??????? $350 dollars for an $84.00 blower!!!!! Nonetheless, I called another business....SLR Automotive. His price was @ $100.00!! So, the owner of Midas was going to make a $250.00 profit!!!! Nonetheless, I didnt allow Midas to touch my car. This is literally criminal, unethical. I wouldnt let that establishment repair a broken bicycle!!! Try SLR Automotive and save yourself some monetary grief!!!! Addendum: I finally had my vehicle repaired at SLR Automotive. The final price for repairing my vehicle was exactly $445.00!!!! Midas was ready to make a profit of $550.00!! The person who attempted to glean me of the money...was the manager!! Do yourselves a favor and stay as far away from this business as possible! You wont save yourselves a small sum of money, but hundreds of dollars!!!!!!!!
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Taylor Marlow
If you want some high class quality service you need to come here brother. nice and clean. very respectable and efficient. i even was short 20 cents for the soda machine and a employee saw it and offered to help since it was so hot. that was so nice of him . the best part . in no time at all they had my tires changed and ready to go. must had not been more then 20 mins. very pleased
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Percival Clearwater
What I liked about coming here for a new exhaust system on my 25 year old pickup truck was that I could talk to the owner-manager about various types of exhaust systems available. Together we chose a plan that not only fit the truck but fit my budget as well. I have been here before and Im glad I came back. I just saw that closed on June 1st
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Jennie Lyn Gardner
Both times I have been in, I have been served with a smile and treated very respectfully. They went out of their way to ensure my car was at its best, and they were very honorable in their service. Thank you, wonderful people at Midas, for making my experience an outstanding one!
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Rland Patenia
I literally just called and spoke to a worker named John, Damn how rude can a person be for customer service. I highly dont recommend their business for the simple fact that if theyre that rude and disrecpectaple, what makes anybody think theyll do honest work to your vehicle.
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Michael Davidson
By far hands down the best customer service I have ever received anywhere. David and mike and the whole crew at this store went so above and beyond expectation or imagination I cant put it into words. Never take your vehicles anywhere but here!!!!
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Shay Sutphin
Took my car to get fixed they wanted to charge me $1,300 took my car to a mechanic and he informed me that with the parts n the work which was little to nothing he charge me $200 to fixed everything wont recommend this place at all
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Brady Frazier
I walked in with a 19.95 coupon for an oil change and they charged me 85.00 AFTER they had already done the work. Pathetic work ethic. Liars and cheats! Save your money. Just one more thing wrong in America...
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Cindy Wright
I walked in and was greeted with a smile and hello. The service is quick and reasonably priced. I would highly recommend this shop.
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Darryl Cameron
I was dealt with very professionally. David told me what to expect, and explained all to be done. I was comfortable and relieved.
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Robert Hunter
Always great service and they keep to their appointment times which is great if you have kids along for the oil change.
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Ervin Lee
Very pleasant. With very helpful people. assistant manager David was very nice and the tech Kevin was very good.
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Freaking Beast
Speedy work, superb customer service and an excellent staff!
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Jade Harper
Your basic auto store. No bad, but not great either.
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Rafael Silva
Could not bleed my brakes and still charged ma
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Dewoyne Daye
David provided outstanding customer service!
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jonathan Sampson
Not too busy. Seems ok staff wise.
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Vaughn Downer
Fast and convenient
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Michael Bane
Great service