Address: | 1784 Starling Dr, Richmond, VA 23229, USA |
Phone: | +1 804-346-2000 |
Site: | starlingchildcare.com |
Rating: | 1.7 |
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Jaymisa Gilliam
My child started going to starling when she was 2 Ive been having problems with them since day one. In the morning I would drop her off and when it was time to pick her up she would be missing clothes socks and had to spend 25 minutes to find her shoes. Her pull ups and wipes dont last her very long because they use them on other children, my daughter has sensitive skin and she always comes home with another childs pull ups on not the ones I brought her. My daughter also came home with a bruise on her face and when I asked what happen nobody knew anything, the director said she would investigate the situation a whole week later they finally tell us that she had fallen and thats how her face got messed up. They also tried to make me pay for my daughter peeling paint off a wall that looked like the paint was coming off anyway. I love my child and Im looking for another daycare for her to go to because they are not I mean not a good daycare at all my daughter never has the same teacher shes always outside and she barely learns anything. This daycare is a disgrace and I dont recommend that anybody bring or keep there child in this daycare. And last but not least they suppose to help you potty train your child but the bathroom is broke hasnt been fix in almost 4 weeks and Im just so fed up with them that it makes no sense please if you read this take your child to another daycare your child will not be treated like they should here.
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Google User
People PLEASE BELIEVE THESE REVIEWS!!! I enrolled my infant into this daycare and am very sorry that I ever did. For starters sometimes in the morning when I arrived with my child, I observed that there was only one teacher in the room with 4+ babies. When I would ask where the other teachers were, the teacher would act like she didnt understand me. Other times my childs clothes where lost, diapers given to other children, coming home in a soaking wet diaper and trust me the list goes on. The other reason why my baby will never set foot in this place again is the Director. This old lady is probably the meanest most nasty person I have ever met in my life. When I was in the office for my tour she was a sweet as pie, then one day I came in and witnessed her yelling at teachers and even a parent! Dont believe the fake smiles on the tour...you will soon be disappointed. I am now having to work overtime to afford something better but trust me its worth it for my baby.
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James Cahill
Do not waste your time ! Im going to tell you from just the experience from the tour, if you want to call it that, that you pay for what you get. The daycare workers were just sitting there. We saw one toddler with some small round object in its mouth,one kid walking out the gate that wasnt locked, one kid eating mulch(we had to point out what we saw for the daycare worker to notice), several others just sitting around bored. There was little interaction with most daycare workers. The Director wasnt even there for our scheduled visit, nor did she call to reschedule. The place did show age but it wasnt terrible. If you just want mediocre childcare , go for it. If you want to get what better for your child for the same tuition , check out some place like KinderCare, La Petite, or Promise Care. They all were around 200 a week, but with much better caregivers. Dont let a dog and pony show or the NAEYC accredited mess. Its all about the one on one care not the shiny things.
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Lakeisha Hunter
If there was an option for a half of star I would give that only because my kids enjoy the pool and a few other activities. Other than that, this daycare is horrible. The owner is very rude, unprofessional, incompetent, and mean and nasty according to the kids and what Ive witnessed. She pretends to be very sweet and accommodating when you go for a tour. Lies! Dont believe it. My kids have been there for over a year and its been nothing but problems from day one. I am currently looking for another center. My children have come home with marks on their face from other kids climbing tree braches and not being supervised. Kids are being inappropriate, stealing and using foul language. My kids have told me numerous times about teachers and other staff members cursing at the kids. I would never recommend this center to anyone. Ever. If you want quality childcare this is not it.
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Anonymous User
My 4 year old son went for 2 weeks. He came home on a Friday with finger print bruises all five digits on BOTH of his arms. We asked the Director about this and showed her pictures of my sons arms. She said they would do an investigation and they didnt tolerate this, but she didnt know how this happend. By Monday she wrote an accident report and had the teacher sign it saying that it was rope that he tied around his arms and the teacher did nothing wrong. Even the police officer says these marks are from someone grabbing him. The police officer can not make any arrests because my son doesnt know the teachers name. My son describes the teacher with blond hair and there are two with blond hair that watch him. They could do a line up, but thats hard for a 4 year old to accurately pick out. I know which teacher it is but I can not prove it. JUST DO NOT SEND YOUR CHILD HERE.
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Anonymous User
Starling is horrible!!!! They do not follow the legal and proper teacher/child ratio, the director and management asks the teachers to lie on accident report forms when a child gets hurt just to cover themselves, the lesson plans are completely fake--- the director makes the teachers send the children outside for hours at a time because she cant stand to hear them be loud. At one point Starling ran out of baby wipes for 3 days in a row and would use paper towels and water to clean the babies and toddlers bottoms. THE LIST GOES ON AND ON. The only reason this day care hasnt been shut down yet is because the directors son works for NAYEC and keeps re-accrediting her. There is a reason why there is such a high turnover rate both in parents taking their children out of this day care and with employees constantly quitting. If you love your child, do NOT go to Starling.
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jennifer chtist
Since my daughter goes to starling , she is learning a lot there , she loves going to the day care . She has so much fun . Its a very nice place to leave your kids while parents are at work . I highly recommend this place
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Bee Vincent
Staling Child Care is an orchestrated show to appeal as one of the top facilities in Richmond. They are crooks and traumatized my child, yet no responsible adult will own up to their actions. DONT GO TO STARLING!!
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Chelsy Brotten
My 4yr old and 7 yr old are very happy here. They help with homework, the meals are not as healthy as they could be but they feed them dinner and it helps for us busy parents.