Address: | 2757 Jefferson Davis Hwy, Stafford, VA 22554, USA |
Phone: | +1 540-288-0517 |
Site: | plus.google.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
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Laura Hampton
Bought hair that was labeled 100% human hair and definitely was not. Stylist Who removed the weave confirmed this. Within the first week the hair was matted and impossible to comb through, despite following all the shop owners instructions for hair care. I did flatiron the hair within the first few days which I think is what ruined it (you are supposed to be able to do that with real human hair), some of the hair I would pull out after brushing would stretch like plastic . I came in to the shop and one of the employees showed me how to brush it and recommended two products which I bought. I followed his instructions over the following weeks and it made no difference. This was my first experience with extensions so the whole time I did not know what to expect. I only had the hair in for about 3 weeks and it was so matted and nasty I had to have it removed. The shop owner was rude and defensive would not offer any kind of discount or consolation. She said she could work on conditioning the hair herself, but it would take a month. She claimed the hair absolutely came from one person, which theres no way that was true because there were many hairs of very different color and texture mixed in. The hair was overall light brown but there were some thick coarse black hairs mixed in. Poor customer service and Poor product.
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Gregory Shipley
Awesome. Dee Dee the owner was knowledgeable and helpful. Its not often that you find people who care about their customers experiences. She went above and beyond to ensure I was happy as a customer. I will definitely return for all my hair care needs.
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Jocelyn Brown
What a gem! The owner is so friendly and helpful. I found everything I needed, the selection was wonderful and the prices were very reasonable, especially compared to some other stores Ive went to. Ill definitely return soon.
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Stephanie Born-Newton
Fantastic. Dee Dee, the owner, was so patient and knowledgeable. She has a big selection of wigs and will alter the wig if you need it. And shes one of the only places open on Sunday!! Definitely going back.
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Sonya Warner
Best customer service. It was the best experience I had ever shopping for hair . Nice spot and great prices
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Brenda Wagner
Very helpful and extremely knowledgeable. Wide array of products. This is the place to go in Stafford!!!
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Daniella Underwood
They have great prices and the shop owner was not only helpful but patient. Decent little place.