MOLLY MAID of Northwestern Fairfax

405 Glenn Dr #7, Sterling, VA 20164, USA

Address:	405 Glenn Dr #7, Sterling, VA 20164, USA
Phone:	+1 703-450-9884
Site:	mollymaid.com
Rating:	4.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 5

Reviews 10

J Mulhall

After using Molly Maid of Western Fairfax for the better part of a decade, I have to come to let potential clients know NOT to use this company. The cleaning crews are often careless and they broke or damaged many small items in my house over the years (picture frames, pulls on drawers, bathtub knob, bottoms of walls and furniture). We never asked for them to repair the items. However, last month they broke a $250 collectible, and didnt tell us. When we called the next day to report the breakage (and send photos), they refused to take responsibility, stopped returning our calls, and told us they had dropped our house key in the mail. If you choose this company because you think they are licensed and insured and thus you are protected - think again. They will not take responsibility because they know most people will not bother suing them for small items. The corporate office apologized to us, but said this is a franchise and they cannot force them to act responsibly. If you care about your belongings, look elsewhere.

Lee Butler

I have been a Molly Maid customer for quite some time, at one point, leaving, but ultimately returning. The in-home providers do an excellent job and it is quite nice to come home to that just-cleaned look and feel. Just as important, however, is the back-office help. The support provided by office staff, answering questions, notification of changes, resolving issues, is also outstanding. I would gladly recommend Molly Maid of Northwestern Fairfax.

Kathleen Rush

We having been using Molly Maid for 4+ years now and are very happy with their work. We have had the same team which stuck with us through our move to a new house, so glad they did. When we have had questions or concerns they are addressed quickly and things are taken care of to our satisfaction. Great team of team of people that I trust to be in my house every other week.

Sally Walkinshaw

Ive been meaning to call you all week. I have missed my clean house while we are remodeling. It was so great to have you back last week. Please pass along my thank to the crew who came last week. They brought my home back up to their normal standard in no time flat. Glad to have my home sparkling clean again. You are fabulous. Thanks!

Linda Gross

Molly Maid has been providing service for our family for over six years now. Their staff is always very thorough and do a great job. They also clean my grandmothers house and are exceptionally courteous.

Judy Kessler

I have been a customer of Molly Maid for about 15 years. I love the service they provide - on-time, thorough cleaning, fair prices. Thanks, Molly Maid for being there when I need you.

Darth Avon

Very complete cleaning, nice coming home to clean floors and a good smell

Nikki Haase

The team is flexible and understanding of our busy lifestyle.

Phil Russell

Quick, courteous and easy to deal with!

Howard Benkert

The flexibility offered in schedule.