Khoobsurat Beauty Salon ( Bothell )

20710 Bothell Everett Hwy #105, Bothell, WA 98012, USA

Address:	20710 Bothell Everett Hwy #105, Bothell, WA 98012, USA
Phone:	+1 425-486-3729
Site:	khoobsuratbeautysalons.com
Rating:	2.4
Working:	10AM–8PM Closed 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM

Location

Photos 14

Reviews 12

Your Royalty

During the "Diwali" sale the entire store was 20% off . Usually they dont accept returns or exchanges but for this one time the lady accepted it literally the next day. We chose what we wanted for the exchange. Considering the new suit was a couple dollars more , she refused to give us a discount on a different buy after we had asked her she then said she wasnt giving discounts on certain products now wait a minute ?! ..didnt you say that the entire store was 20%off when we walked in ??? In addition that wasnt the only item we were buying and on top of that she gave me a gift it was little gold (fake) ear rings . I appreciated the thought, but she purposely gave me that ear ring because she didnt think I would notice that on one of the ear ring had a missing pearl.. like who will wear that now ?! Not that I wear fake jewelry but its that dont get rid of your trash by giving it to people ..Long story short is we think she made a fool of us because we are not Indian and hardly ever buying Indian costumes... Having a multicultural store like that you need to treat every individual the same doesnt matter your skin color or where your from .

Sona T

Awful customer service. They could not care less about your business. Just changed their policy when customers call in for waxing services. If you dont give a deposit over the phone, they charge you more money for the service. What?!?! What business does that?!?! I do not give my credit card number over the phone, and did not have time to come in to pay a cash deposit, so she informs me that my appointment will be regarded as a walk-in service and that is $5 more. It is ridiculous! And, its not like they are the nicest, cleanest waxing salon out there. The waxing sheets have drips of wax from previous clients visits? The interior paint job is atrocious, and there is no element of warmth or friendliness in their service. They give the impression that they are doing you a favor by taking you as client. Lackadaisical attitude. Nickel-and-diming the customers! Dont waste your time and money by going here.

Top Critique

One of the worst Salon worst eyebrow threading ever with Typical Mindset people around. I dont know the logic behind there serious , no greeting faces towards customers. They see Customers as a disturbance towards the so called No Work.Seriously they damaged entire my eyebrow shape. I never ever go there ever in my life again. Im happy to go out without Trimmed eyebrow rather than wrongfully shaped.I Would have given 0.5 if i have option. I pity others who are going in and coming out and check there brows in car Mirrors with Sad faces, what they can do all the time they cant travel to Bellevue for the sake of 5mts work.Arrogant Typical Attitudes of owners. Learn how to greet with smiling faces and give importance to customer preferences!!I seriously I pray that some nice Indian Salon should compete these guys.

Morgan Rainwater

I swore 5 years ago I would never come back to this place. Due to terrible customer service and terrible workmanship.But today I found myself in a pinch and in desperate need of a lip wax and brow threading. It was the closest salon nearby. I walked in and the woman did not bother to greet me and barely acknowledge my presence when I spoke to her. She was rude and nonchalant. Needless to say I just walked out with a terrible brow threading job. She ruined the shape of my brows after 4 weeks of growing them out. She also left the wax on my lip too long and burned my skin. Whatever you do, do not go here. Spend your hard-earned money elsewhere. If necessary go to Khoobsurat in Kent but do not go to this salon, it is horrendous. The customer service was SO BAD. THE WORKMANSHIP WAS EVEN WORSE. RUN FOR YOUR LIFE!

Jasmeet Kukreja

I am not very satisfied with the greetings and services i have received in this salon. All ladies are just nice because they were more concerned about the customers sitting outside and provided me all services in rush. Many hair were left unattended in waxing for both arms and legs and when i said the same, that lady gave me a fizzy and uneasy looks. I would suggest Ladies, consider this only in emergency. I booked an appointment prior visit but i had to wait outside for almost 20 minutes. Also, the information provided was half. While doing waxing she could have updated me that only more 5 dollars will give me benefit of full legs waxing but she said i should have referred the pricing printouts to refer which is hardly visible on walls. For me this is salon of emergency now..Ahh Sad for them indeed!

Melissa Barajas

First off, I went in and they did not sanitize the area they were going to wax. I told the lady nicely to please sanitize the area before waxing, she pretended like she did not hear me. She waxed my brows and my upper lip. My lip was patchy and all the hair was not completely waxed off. She then began doing my brows, she threaded them unevenly. One eyebrow is now currently a lot thicker than the other one. When it was time for me to pay, she let me know there was also an additional fee if I used my debit card. She didnt notify me of any extra fees before the service. If you want friendly staff, a good environment, and good service, dont go here. It is clear that some of these ladies didnt attend beauty school.

Rhianna Grumman

I didnt even end up getting my hair cut. I walked in and they looked at me and rolled their eyes....I said I was just there for a hair cut and this lady got so annoyed. There were 3 hairdressers, 2 just "hanging out" and one was threading eyebrows. So I just said, "Never mind" and took my business elsewhere. Terrible customer service, would never recommend it to anyone.

Harmeet K

I see a lot of brow reviews here are negative. The staff isnt super friendly and the lines can be very long. But other than that, this is the place I love to get my brows done because they do a really amazing job! Every other brow place I go to doesnt get it perfect like the people here. They give me five star brows, so Im giving them five stars.

Divya Sraavani Murali Mohan

Worst customer service i have ever experienced. My daughter accidentally broke a small glass and the owner treated both of us in the worst possible manner. Made us wait for 25 minutes and let us leave without completing the service like a punishment. Please do not go!.

Reshmi Chandru

Worst customer experience. The owner lady is very rude, and greedy. When I was politely giving her a feedback on the service, she said, she doesnt care. If you are looking for a good customer service, skip this place. I would address them as "cheap crap".

Rumeet Waraich

I get my eyebrows and upper lip done here for $10.50 total, which is the second cheapest I have found. They do the job right. Yeah they might not suck up to you like other salons, get over it.

Rainey B

I go here for eyebrows every month and the work is excellent. The staff, however, is extremely rude. If youre ok with dealing with unpleasant people, then this is the place to go.