Address: | 32324 1st Ave S, Federal Way, WA 98003, USA |
Phone: | +1 253-927-5051 |
Site: | kindercare.com |
Rating: | 2.2 |
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kiara Walker
My 18 mo daughter attend 3 times in a 3 week period. 1st time was fine. 2nd time. A busted lip. No phone call no incident report. The facility manager jaleesha didnt even know it happened til i brought ot up to her and her office is next to my childs room. She assured me that her teachers are great at reporting incdents to her yet they tried to cover it up and still to this day no one knows what happened. So i removed her for a weekish trying to find another facility . The last straw was this week. I had to bring her back because my babybsitter flaked. I was terrified. I arroved to pick her up and shes got an enormous golf ball sozed bruise on her head. They saod she fell face first into the floor. I was told ot happened in the morning. Supposedly there was 14 kids to 1 teacher. Which os illegal and why my daughter was neglected and got hurt. To my surprise there was an incident form. But still no call to me. Or my emergency contacts or my email. Which they had and never looked at. The entire faculty except 1 yeacher was very rude and defesive. Miss jaleesha decided to bust in the todler room with an attitude and demanded i come and speak to her. When i did, instead of an apology i was given an attitude. I was told ot wasnt a big deal and she was only there a few times. My child may have had a concussion and kever woken up. To her. The facilitator. That was no big deal? The icing on the cake was when jaleesha lied and said she attempted to call and my voicemail wasnt set up. Yet ive had the number for 6 years amd receive vm just fine. After the attitude and cover ups at this point i have made the decision to call the police and cps to turn them in for neglect and attempting to cover it up. Please please please do not bring your child here!
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Keyandra Pace
My son went here twice . Once when he was a baby and recently. There is a new director and i personally feel that the staff let the children run the classroom. I have come in numerous times and have just sat in the window watching the interaction. i have witnessed kids doing whatever they want while the teacher is texting or sitting down. My son never brings any art home which lets me know that they do not do much.I have also witnessed them allow boys and girls in the restroom together which now has my son questioning me about lady parts. That is not it, there is usually 1 teacher to about 12 kids(i literally counted) in 1 toddler classroom and they wonder why the children run them over .
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Mocha Robi
To many children for one caregiver to oversee. My toddlers defiantly dont get the attention they should.