Address: | 3811 Taylor Way E, Fife, WA 98424, USA |
Phone: | +1 253-922-3945 |
Rating: | 3.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
KA
Kay Wade
During a cross-country drive my Honda Civic literally konked out in the boonies of South Dakota. Luckily a very nice sheriff saw me stranded on the side of the road and called the only local car dealership/repair shop for me to ensure my safety. then He waited until the dealerships tow truck person arrived, who collected my car and me for $100, then took me to the local dog-friendly hotel there. then part ii The next morning, the repair shop informed me that my car was not going to be able to be repaired because an oil leakage had fried its engine. The end of that chapter is: I had to buy a used car from them because the town was so small and far away from a large city that they had no other dealership nor repair service for me to verify their news. plus The closest taxi service was 50 miles away with no car rental service even that close for them to drive me to. so My only option to continue my journey was to buy one of their cars. I chose their least expensive used car (a 1999 Ford Contour for $3000.00...Yes, $3000.00). and Guess what...3 days later I was in another car repair/sales with that Ford Contour because it was so rusted out underneath that my brakes suddenly started flickering on and off! and The magical part of this story is, when my brakes started flickering off, I pulled over, Googled car repair in Fife, WA and found the Google reviews for Fife Auto Repair and Sales,which was only 3 miles down the road from me. and It was also magical because not only did they repair my brakes, exhaust pipes, etc., in a few hours (and were even nice enough to point me in the direction of where I could take my dog for a walk while they were tending to my car), they removed the two super tacky hub caps (the other two were missing) from my car and replaced them with new, shiny, matching hub caps on all four of my wheels as a surprise FOR FREEt! so Not only is that scared knot in my stomach gone, Im actually smiling as Im writing this because the money I spent there was not only reasonable, it was painless to pay for their services because I could tell that they truly care about their customers safety and comfort instead of using our situations to greedily line their pockets with our panic money. so If yall live around Fife, WA and you ever need any kind of repair (or to buy a car that you can afford and feel safe in coz its not super rusty underneath where you cant see it), I recommend yall find your way to this spot. coz They truly demonstrated that they cared about this customer with the effort they took to go above and beyond what needed to be repaired to secure my safety and to replace my worried expression with a big smile on my face when I got behind the wheel of my repaired car because I knew this time when I rolled off into the sunset it would be a smooth and safe ride home. Really. K.
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Sarah Smithers
Posting this for my father as he does not know how to work a computer very much, He purchased a car from them on August 22nd, 2013. A 1997 Black Firebird. Car ran beautiful, Dad told them he was driving the car back to Buffalo New York where we live, and dad checked it out everything SEEMED fine for about 800 miles when the motor blew in the car in Billings Montana! $3,000.00 later dad had a new motor, however money spent to stay in a hotel for five days was not cheap while waiting on the car to be repaired, money spent on food for five days was not cheap, a vacation dad took to see my brother and buy a car turned into a nightmare. He then talked to the dealership while stranded in Montana and they said have the car towed back here we will put a new motor in for $1,800. Thats cheaper than what dad payed however the cost to tow it would have been outrageous. No offer to help with repairs, or the cost for dad staying in a hotel! Nothing! The worst and most dishonest place to buy a car from. This is not the end of it!
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Richard Chartier
Andy and Kevin do awesome work at Fife Auto. They make sure you know what they are doing to your vehicle and their work is top-notch. Their pricing is always competitive and comparable. For example... I used to drive a Mitsubishi Galant. The head gasket seal went out, had a squeaky timing belt and the engine was spluttering. A quote from a local chain would cost me more than $1300. I was quoted $850 here and the work was done in a day. Now I am driving a minivan and so far their work has been superb. The chain account before mentioned would cost me over $1100 but they quoted me for around $650. Going in today for one of those repairs, actually. I was recommended to them by some really good friends of mine and I usd to travel from Shoreline to see them. Now that I live closer I will make sure to visit them for all my vehicular needs. Thank you Fife auto!
PU
Puget Sound Locksmith
These guys (Fife Auto Repair) called us out two different times to do work then told us it was already done by someone else. They call everyone in the book then give the job to whoever shows up first. We will be happy not to have you as a customer again. We get real tired of companies like yours that everything is fine when it goes your way but soon as it doesnt you leave a bad review and try to drag us through the mud. We didnt take that approach with you when you did us wrong and we were willing to look the other way and still help you out. Not anymore. Good luck to you!
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Sarah Nolen-Stewart
I have been taking my Acuras, Hondas, and Toyotas to Kevin for over 20 years and have NEVER been disappointed, misled, overcharged, or any of the other things Ive experienced with other shops. And on top of it all, he fixes it right, every time, the first time; he really knows what hes doing. He is generally less expensive than anyone else, faster, honest... He has even fixed small things on my car for free a few times. He always has good advice and can fit me in right away when I need help. Id give him 10 stars if I could.
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Clio Mouse
Maybe my car really needed that $500 worth of work, but since it didnt ultimately fix the problem that brought me in, I doubt it. A tiny weld completed at another shop for free, however, DID appear to have fixed the problem. Then there was that other part they insisted had only a few months of life left, but nobody else has been able to find a problem with it in several years since. This place is just downright shady at best, and run by crooks who need to be forcibly shut down more honestly.
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Mass Medium Mass Medium
BEWARE! I made concrete plans to buy a car from this vendor. I bought two plane tickets and time off work from Californina to Seattle and confirmed with him via phone call before I bought it. He gave me his word he would have it ready for me. Two days before my plane leaves he sends me a text, not even a courtesy call, to tell me he already sold my car for more money. I would have given him more if he would have asked. What ever happened to consumer respect?
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Lisa Crowell
They are knowledgeable, fast and always get you in when it works for you. They fix the plugs on my car when the dealership couldnt figure it out! They are honest and will tell you when you do or dont need to get something done. They helped me find part and answered any questions i need. I moved to South Hill but I still drive to Fife because great service is hard to find. Thank you!