Walmart Tires & Auto Parts

1900 S 314th St, Federal Way, WA 98003, USA

Address:	1900 S 314th St, Federal Way, WA 98003, USA
Phone:	+1 253-941-9040
Site:	walmart.com
Rating:	2.9
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM

Location

Photos 36

Reviews 13

James Hallberg

My tire got a hole in it and this was the closest place around on a Saturday evening. An employee yelled at me through the window that they were closed as if I didnt know they were closed at 8pm. (Not like it says here that theyre open until 11) He then opened the door to tell me to go away. He had no time for pleasantries. I go back to talk to the manager about his troubled, unkind employee only to find out he was the manager. Seriously the worst customer service experience I have ever had. Never had I met someone who could be so unkind and uncaring to someone who might have given you money.

R Dean Todd

Negative Stars please. I have been getting my oil changed at this location since 2004. My last 2 visits have been bad. Specifically greasy shoes in my car. 6 months ago I complained, the car mat and door sill was really greasy. I was just in Friday and this time they used no paper on the mat, really greasy mat and door sill again and will need to buy new mats, car pulled in too far and into the bark on the bank after completion. A perfect outline of my car in the bark when I backed out. I showed the guys, but I dont think anyone really cares there anymore.

Dave Flitty

Dont come here unless you want to to get stabbed in the back by these people. There was only 1 honest person there. They let him go because he honored a customer under warranty. But he was also the only one that i didnt have any trouble with the other employees for some reason once they were done and I took off, I had to come back again because there was something wrong. I only wished I knew where Gunther went. I would pay him to do an oil change outside my house rather than let the other staff work on my car again.

Troy Green

Nothing express about this shop! I arrived at 3 pm for oil change. Got out of car and waited for 8 minutes before anyone came over to bring my car into garage. When they did come out they apologized for being understaffed and for keeping me waiting. I felt sorry for staff and politely backed my car up and left. Walmart please staff your business adequately or change the name!

ThatCaliChick

Best Customer Service ever! I bring my vehicle every time and get great service, and wonderful help! The Guys are awesome and the one named Caleb seems to really know what he is talking when it comes to Cars. The Greater is really sweet as well and always smiling ready to help!

Brandi Holderfield

Thank you so much for a great and fast experience today. Hopefully Ive got the name right Douglas was very fast and efficient because of that I will definitely be back and recommend this location.

Chris Dubs

This store is extremely understaffed the employees are not happy about the situation and unfortunately it happens to fall back on to the customer.

Martin Barco

no words to describe how slow these people work, two cars in front of me when I showed up, an hour later there still working on the same two cars

Yesy M

I wait almost 4 hours to get new tires I was told one person was in front of me . Last time I take my car to them this guys take too long .

Monique Edwards

Gilbert exhibited great customer service, conversation and ensured I was well taken care of. Ill definitely be back.

Bhoj Dhakal

Awesome customer service! Quick service. Caleb did a good job! Will be back again for future services.

Jeremy Ness

If you have all day with nothing to do, this is the perfect place to waste the day away.