Midland Automotive, Inc.

Address:	1624 90th St E, Tacoma, WA 98445, USA
Phone:	+1 253-531-4331
Site:	midlandautomotive.net
Rating:	4.8
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 11

Reviews 6

Ken Henry

Theyre great mechanics! Theyre even better thieves! Ive been taking my vehicles to Midland Automotive for 20 years and I can honestly say they are the best mechanics Ive ever dealt with. I have always trusted their work and integrity. Unfortunately the last time I had work done there one of their mechanics broke a part and the car was not drivable. It cost another $700 on top of what I was paying to have done. I did not know it at the time but it is illegal to charge more than 10% above the original estimate. Did they do the right thing, admit their mistake and bear the cost? No, they lied (said it wasnt the mechanics fault) then illegally charged me for it. It’s really sad because I trusted them. I thought they were different. The best in Western Washington? No, just common thieves. The issue was with a Ford Windstar but you know that.As for that sway bar you said it was an unimportant part. You said I could drive the car "forever" without any problems. Then you told me that you found a used one and how much it would cost. Why would I think not having to spend money on an unnecessary repair is "bad news"? (your words, Dave) The Windstar was over a year ago. Do you not remember because you do this sort of thing so often that you just cant recall which part you broke on whos car? In fact now that I think about it I had no choice but to pay for your mistake because the van was not drivable until repaired. The part you broke spat steering fluid all over. I told you I live 4 blocks from the shop and you said it wouldnt make it that far. Like I said, I trusted you Dave. I never thought I could trust a mechanic but you were different. Until this. Dave, if you continue to lie and pretend this never happened then that just tells me what kind of a man you are. You may be a great mechanic but youll never fix that.

Arthur Hunter

Brought in my classic restored 71 mach 1 from out of town for an idling issue that 2 other shops couldnt figure out. I have an original 351 Cleavland engine. Dave took good care of me. They perform honest work, and I feel quite comfortable with their 2 year guarantee of their work. I know that if the same issue ever comes up these guys will take care of it no charge. Its not easy finding honest mechanics, but Midland is both honest and great at what they do. And Im particular about who I would even allow to work on my car. BTW, I read the negative reviews here from Vivian and Tuna, and I have to completely disagree. In my case, I had worked performed PRIOR to taking my car to Midland the last guy who worked on it made mistakes, and this of course costs money to fix. Its not Midlans fault that the last mechanic to work on your car screwed up. If it costs more than you wished (mine did as well, I paid for a 1k mistake the last guy made, and like anyone else, it hurts shelling out that kind of dough for a repair), point the finger at where the blame lies, which is the people who "fixed" your car last. In my case, I didnt realize the issue in my vehicle was shoddy work by the last mechanic until Dave showed it to me with my own eyes. Midland was always upfront about costs with me. And what makes me feel comfortable about the cost is that they guarantee their work for 2 years. I know that I can take it back at any time and they will not charge if it is the same issue. And as far as Tunas bad review goes...well his name is Tuna, I think thats all that needs to be said about that.

Ted Williams

My wife found out about Midland from a positive review by a local Network News show. She worked near there so they serviced her car frequently and provided great work and patient customer service. We planned a road trip from Burley, WA to Ohio and back in our 1999 Chevy Tahoe so we had Midland give us a comprehensive diagnostics and cost to repair to ensure we were venturing out in a reliable vehicle. While headed East we encountered a problem unrelated to the repairs we received and Dave took numerous calls from us to provide helpful advice. After a wonderful visit with family we headed West again. While approaching the Montana border we had a recently replaced oil hose fail and I quickly shut off the vehicle and coasted off the freeway. After a AAA tow to a local repair shop we were given a diagnosis of catastrophic destruction of our engine. We called Dave and he picked up the cost of troubleshooting by the local shop and said he would like to look at our vehicle upon our return. He immediately started the process of attempting to recover damages from the hose manufacturer on our behalf. When we brought our vehicle back to Midland they greeted us with their decision that they would make us whole and take on the wait for compensation from the hose manufacturer. After a few days they reported that our Tahoe was relatively easy to repair and accomplished those repairs free of charge. In a matter of days I went from feeling bent over a barrel in Montana to having the weight lifted off my shoulders by Midland Auto! Thank you Dave and Bill!

charlie Wilson

First off if there are any negative comments (two that I can see) do not believe them. In my opinion they are the best shop in pierce county if not the state. I have taken all my vehicles to midland. They are honest and replace with only factory parts. Their communication is on point and never try to sell me something I do not need. I have had rear ends replaced, tune ups, entire A/C system replaced, electrical issues fixed etc. there isnt anything these guys cannot do. Their warranty is above the rest and that should tell you that they are confident in what they are performing. You get what you pay for people! And these guys are well worth the money! Highly recommend this shop!! In this day and age it is hard to find a good mechanic. My vehicles will never go anywhere else! They actually will install the customers parts BUT they will tell you that they cannot warranty the part which I completely understand. Like I said, honest and amazing work! Go with midland!!

Vivian Gale

THe fixed my car in November of 2011. The bill was about $800 with a one year warranty which he did not honor. He said he couldnt find out the problem. I had it looked at by another repair shop and they found and fixed it at a reasonable price This mechanic fixes things without giving an estimate first and getting my approval. He didnt know what was wrong and changed some cap with a scratch on it and tried to charge me $85. I told him I wasnt going to pay him I didnt authorize any work. He told me not to come back to him anymore. Like I was going to anyway. . Run~this guy looks honest but isnt. I am hesitant to give bad reviews but this one is well warranted.

Susan Jordan

My first time I took my car to Midland, I had just been burned by a "chain" repair business.(they quoted me one price, but the real price was higher). They called me to tell me my car was ready and what the charge would be. When I got there, I was told that the price I was given over the phone was wrong and I thought "here we go again" but the price was LOWER than the price over the phone. I was hooked! That was about 5-6 years ago and weve never taken our cars any where else. My car is my office , as I drive to see clients at their homes every day. Honest, fair prices, good people who want to (and do) give good service for a fair price. Why go anywhere else?