Address: | 15118 Main St #300, Mill Creek, WA 98012, USA |
Phone: | +1 425-337-5068 |
Site: | weldonbarber.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 10AM–5PM |
RE
Renee Ferguson
Scheduled and prepaid for a straight razor head shave for my brother and husband as a present for fathers day. Made it clear multiple times that this was a surprise gift hence the reason I prepaid, including tip. Received a phone call approximately one hour in to their scheduled service from a lady asking for my credit card number. Turns out my brother had shaved his head before his appointment so she wasnt able to provide the service I had already paid for. Instead she took it upon herself to provide a different service resulting in an additional $2 charge. Instead of calling me and asking if this was ok she took it upon herself to discuss with my brother the charges for the service. So of course he assumed his wife had prepaid and he authorized her to credit back the original charge and rerun my credit card. Resulting in a $430 hold on my cc. 1. The stylist should have contacted me and advised me that she was not able to provide the service I had already paid for. 2. This was a gift. At no time should she have discussed any prices with either of the men. 3. She finally contacted me because she wanted to run my card again and stated my husband had authorized her to do this. Since she never once asked who was who she made the false assumption that my brother was my husband. 4. This charge back and recharge resulted in a $430 discrepancy. The difference in cost was $2. 5. After reviewing their website it appears they charged me $100 for a massage and facial that they dont list in their services. This should have been included in a straight razor signature cut. Horrible customer service. We will not be back.
A
Anonymous User
I recently returned to Mill Creek after living abroad for four years, and I needed a haircut. Since I dont have a favorite stylist or barber, I went to check out Weldon Barber in the new Town Center. It was a Sunday, and fairly slow when I entered... I guess men dont get their haircut on Sundays. I got the usual shampoo and cut. I enjoy the products they use, mainly American Crew and Redken, along with other notable brands. For my haircut, I wanted a trim along the top, with a well-defined hair line for the back of my head. The stylist, who was female (the rest of the business is female as well), was very tentative to take any hair off... just a few snips at a time. I had to beg her to chop more hair off, especially when it came to using the clippers on the back of my head. The cost is higher than most barber shops, and a little less for a male haircut at Gene Jaurez. I dont think Ill return to Weldon unless I can get a personal recommendation.
CA
Cameron Foss
Worst haircut of my life. I am not one to complain, but have taken to every outlet I could find to complain about this place. I am a regular at Rudys and have had great cuts from them for over 10 years. However, after recently moving to Bothell I thought id give Weldon a shot. I regret taking the chance. I went from hair over 6" long to areas that are under 2" short. I had asked for a half inch off! I called and asked to speak to the manager about a refund. She wouldnt speak to me directly, rather, told the desk clerk to tell me no refunds will be offered. They said that I could come back in and they would fix it, however, how does one fix a haircut that is too short to begin with? The areas that were uneven would require my hair to be cut even shorter just to make symmetrical. Worst customer service, and worst haircut Ive received. Avoid this overpriced SuperCuts at all costs.
A
Anonymous User
The barbers that I saw were all female and the one who cut my hair, Stacey, seemed to have a pretty sound understanding of what she was doing. I came in a bit late for my appointment but since no one was after me Stacey worked with the extra time to finish my cut into something we were both happy with. Im currently pretty pleased with it, though I havent slept on it yet and tried styling it on my own. Still, from looking at the current length in shape I am pretty pleased with the final product. Afterwards when I asked about the shaving products she used at the nape of my neck she told me but didnt push a sale. The cost seemed a little higher than other barbers shops or mens salons I been to but I think it was worth it.
A
Anonymous User
I thought I would give this place a second chance after a bad experience and nothing changed. Why did I ever go back!? For the price of their signature treatment you get a lousy, absolutely lousy haircut. I dont think they really listen to their customers when they are told how we want our haircut. It ends up being what they want for you instead of what you asked for. I was very specific even. I usually never write review, but this time was the last draw, or cut for that matter. My quest to find a "proper" barber continues.
DO
Don Nunn
Ive been a client here for 10 years—worth a bit of a drive (I live closer to Seattle) because I can nearly always get appointment times I want and with the stylist I prefer, who knows the way I like to have my hair cut. Even better, however, is that Ive been here several times when my regular stylist was not available, but every staff member does an amazing job cutting my hair based on the description I give of previous cuts and how I like to have it styled.
MI
Michael Frye
I wanted a quick and simple hair cut. When my barber began giving me a scalp massage, I knew my wallet was going to be taking a beating. All said and done, I was charged $38 for a hair cut that I wasnt all that pleased with. This place may be a fit for some people, but Ill never be back.
BI
Bill V
As with other barbers, it all depends on who you get. I would ask for Kristian. She takes her time and does a great job. I tried other stylists and have been disappointed. If youre in Kirkland, I would ask for Kayla. Obviously the place is set up for men and its great.
TO
Tom Davis
I actually have enjoyed the service Ive received in person. However, the "online booking" has twice scheduled an appointment yet never passed this information on to the location. Not acceptable in an online world.
SI
Sim Josan
I always get my haircut from Derek and he does an amazing job every single time. Definitely worth the money and the online booking is very convenient and really easy to use!
JA
Jake McKee
Im not gonna lie, I got a good haircut. It feels kind of ridiculous to exceed $40 for a mens haircut by the time you pay tip and tax.
TO
Todd Grubb
One of the best hair cuts I have ever had. Michelle is an outstanding stylist. The online booking makes scheduling a breeze.
AL
Alexander Surkov
Finally stopped going to Great Clips, and the extra money was definitely worth it, I finally got a good haircut.
CH
Christian Stecher
I absolutely love going here. Its a great treat for myself and my regular stylist is always great to chat with.
HE
Heather Bee
Great barbers who are worth every dollar. Warm and welcoming atmosphere. LOVE Weldon Barber!!