Roosevelt Auto Body - Collision 1

11035 8th Ave NE, Seattle, WA 98125, USA

Address:	11035 8th Ave NE, Seattle, WA 98125, USA
Phone:	+1 206-365-8900
Site:	collision1.com
Rating:	4.5
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 14

Reviews 11

Rob McGuire-Dale

This place had excellent reviews, so I thought a drive from Kent was worth it, but I was wrong. Heres why: - Told me over the phone that they would provide a rental car, they didnt, costing me several hundred dollars more - Said theyd call me twice a week for updates, they never called me at all. I had to call them serval times, each time saying "someone would call", before someone finally called me with an update. This happened multiple times. - Continual bad time estimates, costing me extra money on the rental car they said theyd pay for. - Paint work was sub-par, the estimator insisted that it just needed a little "wet sanding" and had me leave the car for another few days. (To reiterate, I was coming from Kent, so this was a huge inconvenience.) I would not recommend Roosevelt Auto Body. You will receive poor communication, bad time estimates, and only fair work. Definitely not "better than new" as they claim.

Nasir Hemat

I am giving a star to write some thing, the worst costumer service I have ever experienced here, my insurance company gave them my car for repairing and before repairing the manager said they will repair the car the way it was before, but after repairing I just hat my car because I noticed a lot of deficiencies the bumper, front lights and hoods are not placed properly it has much difference than it was before, I showed the car to the manager but he was making excuses unprofessionally The lady at the front disk is very unpolite and unprofessional. I would definitely look at other auto body repair than putting my car here, the other thing is that You will have appointments after appointments that space out 2 weeks and be waiting for your car for a long time, if time, costumer service and your car are worth it for you so please dont go their!!!

Neji Kinushima

These guys are really awesome hands-down: I got into my first minor auto accident and went to them based on the reviews on Google. They were kind, professional, and provided excellent service from start to finish - They made all the paperwork & process with my insurance company easy and when they were done with the car, it looked New! The paint job was excellently done (no difference in color whatsoever), and they also washed the car & cleaned the inside as well! The only downside was that it took a full week for the repairs, but this is the average repair time for other repair shops as well. If youre looking for a great auto repair shop, Id highly recommend Collision 1 as these guys are really as good as all the reviews make them out to be.

Dj Johnson

The team at the Northgate location made the process smooth to get my Ram 1500 repaired back to like new. The paint match was excellent and the car was detailed when I picked it back up. It looked like it never happened. Hassle free! They helped coordinate a rental vehicle ready for me to just drop off and pick up on my lunch break. They worked with my insurance and were on my insurances list of preferred shops. Initially I was not satisfied with the hood adjustment as the gaps were off by about 1/4". Adam had me bring it back in the next day and was fixed same day. He even dropped me off at work to minimize the inconvenience for the hood adjustment. Adam and his team took care of me and I will be back if I need further body work.

Christine H

After reading so many positive reviews I was happy to use Roosevelt Auto Body when another driver hit me and my insurance had recommended them too. Unfortunately, what I got was evidently VERY different from what others have experienced. Very poor communication (definitely did not get the 1x/week updates I had asked for on their contract and repeatedly was told "someone will call you" only to hear nothing), constantly changing estimates of when the car would be done, and the end product appeared to be the minimum required. The interior of my car had heavy dust everywhere except the major surfaces and the repaired portion was greasy, like it had an oil cleaner applied. I will not go back to this shop and would not recommend it.

Heather Williams

I took my 2003 Subaru Forester here recently to get my lift gate fixed. Adam examined the car after I walked in and worked up the quote quickly then reviewed it with me and told me it could be scheduled the next week. After I picked it up it looked like new and the gate even closed better than before, which wasnt part of the original problem but a welcome bonus. I didnt really need updates,but they werent forthcoming with letting me if things were on tract so I had to be proactive which is fine. This is my second time here, the first was when I totaled a gmc and thankfully this time minor repairs . I am also impressed with the size and professionalism of the shop. I will be going there again!

Mike Byrne

I have had a lot of work done at this shop Dodge trucks, two of them, Honda Pilot, Escalade, Impala, Challenger SRT, and even had a ZX14 motor cycle painted there. I have always been more than satisfied with the work and having it done in a timely manner, Adam Dierick has been very helpful and always tries to do the best he can, to make us happy, Shelby is very good at her job and is always understanding. The workers in the shop are very good at what they do. I always send whoever I can to them, because they will always work to make the damage like it was when it was new, also because there is no B.S. going on. thanks all. Michael Byrne

Marcy Kelly

I just had a damaged bumper repaired on my 2011 CRV. A number of years ago I had passenger side collision damage repaired on a 1998 Civic. On both occasions the repairs completed were perfection. There was no indication remaining that the cars had been damaged at all. They take pride in their work and it shows. Office staff are helpful & the estimate was fair & exact. Each time I received my car back way ahead of time. And, my filthy car was cleaned spotlessly inside & out! Ive referred many people to them & will continue to do so. Great work! Thanks!

Florendo Dulay

Professional service and great job on the repair of my car which was tail ended. Done in just 2 days. They made an estimate without tearing down the bumper of my car. The quoted cost is very reasonable. Once done I paid nothing more and the car was cleaned too. Before I went here I went to a shop along Aurora Ave. the owner said they have to tear down the bumper before they give an estimate. I walked away luckily I found this shop.

Galen Davis

Apparently VW has 3 different blacks, and after our replacement bumper came out a different color from the rest of the car, they quickly scheduled us to have it redone. It only took about a day and a half, and when I picked it up for the second time, Jacob was again super nice. He thanked me for allowing him to "make it right". Id be surprised if anyone will ever be able to tell its not the original now.

Brieanne H

This place had really great ratings so I chose to take my car here. I put my car in there a month ago and still have not gotten it back. The lady at the desk is sassy and unprofessional. I would definitely look at other auto body repair places before putting your car into this one. You will have appointments after appointments that space out 2 weeks and be waiting for your car for a long time.