Wardrobe Cleaners Inc

4500 Fauntleroy Way SW, Seattle, WA 98126, USA

Address:	4500 Fauntleroy Way SW, Seattle, WA 98126, USA
Phone:	+1 206-932-0345
Rating:	3.7

Location

Photos 5

Reviews 7

Kevinq Bemis

BEWARE!!! DO NOT GIVE YOUR DRY CLEANING BUSINESS TO WARDROBE CLEANERS After giving my dry cleaning business to Wardrobe Cleaners for over 2 years where I spent $75 - $100 each month I will be taking my business elsewhere after the way I was just treated by the owner. I discovered a hole about 2 inches wide in the sleeve of my $100 dress shirt which is only one year old. When I brought it to the attention of the owner and he told me it was because the material was worn out. This is on a dress shirt that still looked brand new except for the hole in the sleeve that was obviously damaged by one of their machines! He only offered to "patch" it or make it into a short sleeve shirt which I was shocked that was how he chose to deal with the situation and treat me as a loyal customer! He should have offered to replace it or at the very least given me a discount on my monthly dry cleaning bill where I spend almost $100 each month! I told him I would be taking my business elsewhere to one of his competitors that actually cares about their customers. I find it amazing that he so easily let a loyal customer go who spent over $1000 each year with him and had referred him new business. DO NOT GIVE YOUR DRY CLEANING BUSINESS TO WARDROBE CLEANERS!!!

Becky Simon

Terrible customer service and questionable business practices. Wed been long term customers and they did a decent job, but always felt expensive. However, after a situation when they ruined our blanket during a cleaning, everything went downhill from there. To start, the manager yelled at me on multiple occasions. I can say that I have never experienced worse customer service ANYWHERE! They would not call me back and would not return our ruined item to us. They said they gave it to charity, which is not appropriate or there decision to make. After wasting hours of my time trying to get the issue resolved, I finally got ahold of the owner, who also yelled at me and said he would call back and return our item, which he never followed through with. I like to support small businesses and give them the benefit of the doubt, but after multiple failed attempts to let them "make it right", others should be warned not to bring there business here.

frank fitzgerald

Great customer service. Fast cleaning when necessary. A great alteration service. All around, a great business i would definitely recommend over the other cleaning companies in the general vicinity of Wardrobe Cleaners.

J-

J-Paul Johnson

John is awesome. Always treats me with respect and does an awesome job on my close. They are a little on the pricey side, but definitely worth it

Hannah Kim

Ive been taking my clothes here for years and they always do an excellent job! Jenny is always friendly and shes amazing at clothes alterations.

Janet Jennings

Very good service and customer service

Dan Murphy

Excellent service!