Address: | 650 Brakke Dr #106, Hudson, WI 54016, USA |
Phone: | +1 651-234-0381 |
Site: | collegehunkshaulingjunk.com |
Rating: | 4.8 |
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Chris D
Two movers came to my house on a Saturday morning to move an upright entertainment center and a large TV. One of the movers had 3 weeks experience. The TV was first removed without incident. The entertainment center was a different story. The guys were not coordinated in how to move the piece, they did not have a strategy for removing the piece and they did not have all the tools, e.g., tape measure, moving blankets. Further, they required my assistance and direction for moving it down stairs and out the door. During the process they scratched, in two places my wood floors. Pictures were taken and I was told they would be sent to their boss who would contact me for assessment and possible repair. I was NEVER contacted. Instead I called the company and spoke with a rep who indicated no report had been filed and that she would do so on my behalf. She also indicated that since the company is franchised owned and operated the parent company had little oversight and administration. I heard from the Hudson franchise Owner, Jeremy, who solicited times and dates from me to coordinate a visit by him and a floor guy. I never heard back. I called the parent company and was told they would contact Jeremy to try and urge him to reach out to me. Jeremy did reach out and he said the same story as the first time...that hes trying to coordinate with the floor guy. It has been about 6 weeks now and Jeremy is out of contact. Im feeling as though my complaint is being ignored in the hope that it will go away. So, this is my review of the College Hunks Hudson WI franchise: inexperienced movers that caused damage to my floor and who are avoiding responsibility for repair.
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Elizabeth H.
From the very start I felt as though my experience was not personal. I called expecting to talk to someone in the area, but I found myself talking to a women who was obviously in a large call center. Having lived in the area for over 28 years I am always excited to support new local businesses. Sadly this was another national brand. They informed me during my over the phone estimate that I would be charged a $165 "Truck and travel fee" for a move from Hudson to Hudson. This felt rather ridiculous seeing as how a large U-haul is only $40 for the entire day. All and all my first impression was tarnished and I decided to go with a different company.
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Kristina M. Johnson
They were prompt, courteous, efficient, smart, and great at their jobs. They didnt complain or talk a lot. They were in and out in a very timely fashion. - I utilized them in middle January for removal of 2 old couches, one of which required them to take a door off the hinges and put it back on. They declined any offers for water. They were in and out in about an hour. I would absolutely use them again.
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Tiffany Schmidt
College Hunks did a fantastic job. I would definitely hire them again and recommend them to others. They arrived early, worked quickly and efficiently and were very professional. The entire process was pleasant and painless. Everyone I talked to in the team was courteous and very helpful.
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Sio Ward
The guys showed up on time, were fast and very professional about moving our things. Were even able to take a broken piece of furniture for disposal at an additional fee which saved us a MAJOR headache of trying to figure out how to get rid of it. Will definitely use their service again!
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Walter Altenbach
Troy and Jay showed up exactly on time and ready to work! My entire experience with College Hunks was two thumbs up. Professional, efficient and easy! I will call in Troy, Jay and the Hunks again! Thanks for a job well done gents. - Walter, St. Paul
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Joanne Blum
We highly recommend College Hunks for your moving needs. They were very responsive to our schedule to empty a storage pod on our driveway. Hard working and very personable young men. The job was done in less than an hour. Thanks to all of you!
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Kate W
Had no major issues with this locally owned franchise. Movers Eric and Sylvester(?) showed up on time and helped me move all sorts of misc. things around the house. The guys were clean, professional and friendly. Would use again.
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Maiti McGinn
The two movers who came were incredibly prompt and efficient. They ended up finishing before the allotted time which saved me money and they made everything about the experience very easy. Will be using them again!
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A Cooper
Wes and Sylvester were great to work with. They arrived promptly and worked quickly. I would recommend them to anyone who has unwanted items that need to be removed from their home
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Amy Kizer
Eric and Chuck were terrific. The entire experience was stress free for me, because Eric and Chuck made it that way. I would recommend them and this company to anyone.
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Susan Truax
Eric and Sam were so helpful with cleaning out my garage and basement. It was a tough job, but they powered through without a complaint. Highly recommend College Hunks!
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Todd Schultz
Very happy with our moving experience. Hard working, diligent and pleasant staff. Would definitely recommend to anyone looking for help with a move.
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Martin Wirtz
Awesome job. Friendly very hard working team made moving day worry free. Many thanks to this team for a job well done!!!
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Michelle Jirak
Courteous, respected my belongings and made short work of a long job. I plan to hire them again for my next move.
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Damein Anderson
They exceeded our expectations. Got done earlier than anticipated = savings. Would highly recommend.
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B N
They came timely, worked hard the entire time, and were pleasant. I will be using them again.
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Annika Reier
Eric and Chuck did an awesome job moving a 300+ lb treadmill from the curb to our 2nd story!
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Martin Geelhoed
They were prompt and courteous. Removed my unwanted stuff without a hassle.
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Robert Bean
All set up and job done within a couple hours. No drama or hassles.
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Marcia Roeder
Prompt. Finished early. Worked hard. A positive experience.
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Jane Grant-Abban
Courteous and professional . Would use again
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Joseph Woods-Weisman
Quick. Easy. Super nice.